- Designed, piloted and implemented a workable approach to Performance and Development Conversations for circa 858 frontline operational employees- Development of an employee app through to implementation and launch- Project manager for all employee surveys - Group & Regional- Supported Commercial department with development, launch & results analysis of customer survey- Establish good lines of communication with Trade Unions, attending National Forums

- Provided interim cover for the Regional Head of HR role, for 11 Ports (July 2017 - October 2017)- Provided project support on the planning of a Target Operating Model- Worked with Managers to identify and plan for the top critical roles within Region- Supported in the development and implementation of an action plan based on feedback from the employee survey- Provided HR support in the restructure of the Finance function

Reporting directly to the Regional Head of HR, with day-to-day supervision responsibility for a team of 2. Solely responsible for disciplinary/grievances & managing the recruitment process, management reporting & ad-hoc projects, covering 11 UK sites with circa 300 employees, across a widespread region.Key Achievementso Delivered training demonstrations during implementation of an L&D system to 313 employees across 11 locations within a 2 month project deadline, meeting H&S training complianceo Coached Managers through a Performance Management Process which enabled the Region to be the first to complete the process, a high priority for the Board of Directorso Seen as the “go to” person & advised on a variety of casework, including disciplinary, grievance & absence management, which developed capability & ensured fairness & professionalism

Supported & coached Senior Management through Organisational restructures of the Customer Service & Security functions within a highly Unionised environment. Undertook ad-hoc projects as required.Key Achievementso Produced consultation packs for a reorganisation affecting 100+ employees & wrote employee correspondence, management scripts & developed group consultation presentations which was delivered by Directors, to ensure a consistent & fair approacho Designed & project managed the set-up of a Customer Service Apprenticeship scheme following discussion with key stakeholderso Advised & delivered on transfer of TUPE employees into the organisation from a contractor with significant cost savings

Reported directly to the HR Director, with 3 direct reports. HR Advisor to circa 900 employees across 11 different sites with multiple T&Cs, including the integration of 3 different groups of TUPE employees. Experience of a wide range of HR / L&D activities. Provided cover for the HR Director & Training Manager positions.Key Achievementso Project Manager for the set-up of an Engineering Apprenticeship scheme, offering employment to up to 80 Apprentices a year. Liaised with external training providers & funding agencies. Delivered regular training & coaching to the Apprentices. The scheme attracted media coverage & lead to a Local MP job swap to meet the Deputy Prime Minister.o Led the recruitment/induction of employees to aid mobilisation of 2 prestigious contracts with Network Rail from Euston to Glasgow. This increased headcount from 200 to 600 within 3 months, rising to 900 within a year, including the integration of TUPE staff & set-up of 5 additional UK officeso Designed & implemented a behavioral framework to embed & monitor the “desirable behaviors” throughout the organisation, as part of the Company’s Behavioral Safety Programme

Co-ordination of a high profile Leadership Development Centre of Excellence (CofE) & a pro-active member of the Assessment & Development Centre Service, assessing group discussions & providing feedback to Managers to SHL qualified standard.Key Achievementso Managed the operation & monitoring of the budget for various projects within the CofEo Organised a high profile event to showcase the CofE, attended by MPs & Councillorso Commissioned training providers & venues within budgeto Assisted trainers delivery during contact days & development of course material

Supported Senior L&D Consultants through projects to aid the development needs of 40,000 staff.Key Achievementso Co-ordination of Springboard, a Women’s Development Programme for 54 womeno Organised Investors in People pilot assessments across Essexo Dealt with mentoring enquiries & acted as a moderator for a mentoring forum

Provided market information to senior product marketing managers for strategic marketing decisions.Key Achievementso Sole responsibility for database testing liaising with a team of programmers in Belgiumo Provided support to product launches & advertising campaignso Compiled detailed market data analysis & accurate competitor analysiso Designed the creative side of managerial presentations