Creative Director / Account & Internet Sales Manager
Managed client relationships through extensive communication and collaboration (notable clients included Class Tracker, Hello Literacy, Sounds-Write, Auto Plus, NAPA Auto Parts, and Voya Financial); Managed acquisition of new business by qualifying and managing leads generated through company website; Worked closely with in-house print production team to manage print jobs from start to finish; Worked closely with in-house Fulfillment Centers to fulfill orders and monitor and manage clients' inventory (including shipping, receiving, and replenishing); Created and maintained clients' online ordering sites to promote efficient order processing (including integrations across multiple e-commerce platforms); Worked closely with accounting department to ensure swift billing and invoicing of print and fulfillment projects; Performed pre-press duties for in-house print projects; Created print-ready artwork for clients that was within their brand standards; Performed creative/design work when available