Spearhead the creation and successful launch of a groundbreaking, human-centered, topics-based career development coaching program. This program, incorporating 60+ meticulously curated topics, included a bespoke journal, detailed pre-work and post-work assignments, and clearly defined learning outcomes, resulting in a comprehensive and impactful career development journey for participants.Revolutionized content creation by pioneering the use of journey mapping, gamification, and… Show more Spearhead the creation and successful launch of a groundbreaking, human-centered, topics-based career development coaching program. This program, incorporating 60+ meticulously curated topics, included a bespoke journal, detailed pre-work and post-work assignments, and clearly defined learning outcomes, resulting in a comprehensive and impactful career development journey for participants.Revolutionized content creation by pioneering the use of journey mapping, gamification, and multi-modal guides (video, podcasts) to deliver engaging, accessible learning experiences. Championed accessibility initiatives, including eliminating ableist language and employing the Bionic Reading method, ensuring inclusivity and maximizing user engagement across diverse learning styles.Authored 18 months of original, engaging content for a monthly client engagement, covering a wide spectrum of topics including corporate communications, compassionate workplace cultures, presentation skills, change management, and resilience.Developed a science-backed soft skills assessment complete with sophisticated survey logic, skip patterns, personalized development suggestions, and carefully curated resources for improvement, empowering individuals to identify and address areas for growth.Utilize Jira to effectively track milestones and ensure timely delivery of projects, demonstrating strong project management skills.Own the consistent, continual improvement of the Career Development, Leadership Development, and Executive Coaching framework, establishing standard tools, methodologies, and resources for coaches to adopt and grow meaningful Coach/Participant relationships. Show less

(Formerly Caroline Vernon Coaching Collaborative) Dedicated to fostering holistic well-being by harnessing the power of collaborative coaching. Our mission is to empower individuals and organizations to thrive in all aspects of life and work.Using a multidisciplinary approach, we believe well-being encompasses physical, mental, emotional, career, and spiritual dimensions. Our coaching collaborative brings together experts from diverse fields, including health, psychology, mindfulness… Show more (Formerly Caroline Vernon Coaching Collaborative) Dedicated to fostering holistic well-being by harnessing the power of collaborative coaching. Our mission is to empower individuals and organizations to thrive in all aspects of life and work.Using a multidisciplinary approach, we believe well-being encompasses physical, mental, emotional, career, and spiritual dimensions. Our coaching collaborative brings together experts from diverse fields, including health, psychology, mindfulness, career, and leadership, to address the complete spectrum of well-being. Show less

Recruited and appointed to establish and lead a new advisory practice in a start-up environment, overseeing strategic planning, leadership team development, budget oversight, marketing and communication initiatives, and HR methodology development.Closed a major partnership deal within the first 60 days, enabling the company to expand service offerings to both B2B and B2C customers while realizing significant cost savings in product development and service delivery.Developed the… Show more Recruited and appointed to establish and lead a new advisory practice in a start-up environment, overseeing strategic planning, leadership team development, budget oversight, marketing and communication initiatives, and HR methodology development.Closed a major partnership deal within the first 60 days, enabling the company to expand service offerings to both B2B and B2C customers while realizing significant cost savings in product development and service delivery.Developed the company's inaugural go-to-market playbook within 90 days, encompassing the profit and loss (P&L) statement, North American sales and marketing strategies, and a robust growth plan for 2022-2023.Led the development of company-wide people success and development initiatives, including the creation of a "True North" program, engagement and retention strategies, career development pathways, and internal mobility opportunities.Defined, established, and continuously monitored key performance indicators (KPIs) to ensure quality and productivity within the Career, Talent, and Leadership Development practice.Within the first 30 days, developed a unique coaching methodology grounded in positive psychology principles, tailored to support candidates seeking to develop, change, evolve, or transition their careers.Implemented a comprehensive coaching and talent development strategy to inspire change, foster engagement, and support the entire employee lifecycle.Partnered with the marketing team to design content, campaigns, and products for successful launches, driving revenue through consistent communication, alignment, and ongoing development. Show less

By being a part of the Forbes Coaches Council, it is my mission to bring my coaching expertise to inspire greatness in others. The Forbes Coaching Council is an invitation-only community for leading business and career coaches. By being selected, I, in partnership with Intoo, USA, have demonstrated our commitment to excellence and our mission. My acceptance was vetted by a review committee based on the depth and diversity of our thought leadership and success in the Career Development… Show more By being a part of the Forbes Coaches Council, it is my mission to bring my coaching expertise to inspire greatness in others. The Forbes Coaching Council is an invitation-only community for leading business and career coaches. By being selected, I, in partnership with Intoo, USA, have demonstrated our commitment to excellence and our mission. My acceptance was vetted by a review committee based on the depth and diversity of our thought leadership and success in the Career Development and Talent Mobility industry. Criteria for acceptance include a track record of successfully impacting the lives of tens of thousands of people in career transition and helping companies turn business change into opportunity. Show less

In this senior leadership role, I spearheaded the development and delivery of career management and talent development solutions to assist global clients in Human Resource mandates. I was an integral executive leadership team member who created and executed coaching core strategies, HR products, methodologies, and resources to generate modern solutions with the end-user experience top of mind. I collaborated with a cross-functional team to develop and implement coaching resources… Show more In this senior leadership role, I spearheaded the development and delivery of career management and talent development solutions to assist global clients in Human Resource mandates. I was an integral executive leadership team member who created and executed coaching core strategies, HR products, methodologies, and resources to generate modern solutions with the end-user experience top of mind. I collaborated with a cross-functional team to develop and implement coaching resources. Designed customized learning solutions including executive coaching methodologies, leadership development programs, candidate nurture campaigns, 360 assessments, severance benchmarking, skills gap analysis, and internal mobility initiatives delivering best-in-class experiences to clients and candidates.Created and developed the company’s first innovative, comprehensive coaching methodology within first three monthsLed and directed the Candidate Success team with 100% retention over 3 years Authored and published 32 candidate-focused learning guides for new online resource sites within the first 12 monthsDrove transactional billings and increased candidate engagement by 22% in the first two months by developing a standardized candidate engagement protocolEstablished as a thought leader, spokesperson, and subject matter expert appointed to speak on behalf of the organization at conferences, on blogs, and in articles Show less

As a National Director, I contributed to the vision and strategic planning for sales and customer success initiatives focused on enhancing product value, driving product adoption, and creating a positive customer experience to drive growth. Conceptualized and developed a unique employer brand protection product creating a new service offering niche.Awarded Top Performer with a renewal rate of 126% and for surpassing renewal goals by more than 200%.Created a zero-turn… Show more As a National Director, I contributed to the vision and strategic planning for sales and customer success initiatives focused on enhancing product value, driving product adoption, and creating a positive customer experience to drive growth. Conceptualized and developed a unique employer brand protection product creating a new service offering niche.Awarded Top Performer with a renewal rate of 126% and for surpassing renewal goals by more than 200%.Created a zero-turn campaign resulting in a significant decrease in client turnover; churn dropped from 20% to less than 10% within 12 months.Designed and orchestrated candidate engagement and retention internal initiatives increasing activation from 52% to61% within six months.Set new company record in revenue sales with 192% in net revenue and 79 new or returning deals in 2019.Developed and produced seven, one-hour webinars for CareerArc and Human Resources Today resulting in closing sales to 12 new clients. Show less

In this management role, I directed and supervised the daily agendas of a cross-functional team of 35 comprised of client and engagement associates tasked with delivering best-in-class, award-winning candidate experiences. I created and developed engaging training, marketing collateral, and direct social and email marketing campaigns focused on increasing candidate utilization rate. I also led oversight of engagement and utilization of $100 million in annual billings, and division profit and… Show more In this management role, I directed and supervised the daily agendas of a cross-functional team of 35 comprised of client and engagement associates tasked with delivering best-in-class, award-winning candidate experiences. I created and developed engaging training, marketing collateral, and direct social and email marketing campaigns focused on increasing candidate utilization rate. I also led oversight of engagement and utilization of $100 million in annual billings, and division profit and loss. I balanced employee spending and staffing and candidate programs to meet fluctuating business volume. As well, I consistently monitored and measured productivity by reviewing performance data and call metrics.Exceeded forecasted monthly billing by creating effective, revenue-driving promotional programs.Motivated team to achieve 114% of revenue and 116% of billing goals.Recruited, on-boarded, and trained team of engagement specialists that maintained a quality rating of more than 95% monthly and a net promoter score average of 9/10.Designed new, highly-effective pay-for-performance compensation model.Selected to serve on Brand Ambassador Committee. Show less

Coached and educated more than 2000 individuals, groups, employees, and entrepreneurs on promoting and maximizing strategic, personal, professional, and business achievements, developing and executing training sessions and workshops. I also assisted in setting career, financial, and personal improvement goals.Empowered engineer client by identifying attributes and achievements to create personal branding strategy resulting in multiple job offers and a $35 thousand salary increase with… Show more Coached and educated more than 2000 individuals, groups, employees, and entrepreneurs on promoting and maximizing strategic, personal, professional, and business achievements, developing and executing training sessions and workshops. I also assisted in setting career, financial, and personal improvement goals.Empowered engineer client by identifying attributes and achievements to create personal branding strategy resulting in multiple job offers and a $35 thousand salary increase with substantially improved schedule and employment conditions.Established personalized career management and coaching methodology widely adopted by colleagues and resulting in 90% of clients achieving job targets in record turnaround time. Show less

Coached and mentored hundreds of individuals, groups, and entrepreneurs on promoting and maximizing strategic, personal, professional, and business achievements, developing and executing training sessions and workshops. This includes specializing in guiding those in career transition to land new roles 3x faster using a strengths-based approach.

As a senior consultant, I drove individualized and group career, entrepreneurship, and retirement planning coaching for more than 6000 candidates across US and Canada. I implemented career transition strategy virtual training via Adobe Connect and WebEx, directly impacting understanding, effectiveness, and speed of achieving career goals.Recognized for ability to increase candidate self-confidence, marketability, and professional resume presence through positive reinforcement and… Show more As a senior consultant, I drove individualized and group career, entrepreneurship, and retirement planning coaching for more than 6000 candidates across US and Canada. I implemented career transition strategy virtual training via Adobe Connect and WebEx, directly impacting understanding, effectiveness, and speed of achieving career goals.Recognized for ability to increase candidate self-confidence, marketability, and professional resume presence through positive reinforcement and compassionate coaching, guidance, and personal brand development.Awarded Consultant of the Quarter multiple times for net promoter scores of 9 or above.Established reputation as a trusted advisor to client partners and candidates during on-site layoff notifications.Selected as webinar leader tasked with marketing and project management of virtual career fairs targeting hundreds of outplacement candidates on monthly basis.Independently developed multiple webinars, podcasts, and virtual networking sessions to assist candidates in developing in-depth job search knowledge. Show less

• Conceptualized and created creative strategies and initiatives to recruit, grow, and maintain diverse talent, utilizing market trends, industry information, and other applicable intelligence.• Drove long-term talent acquisition, development, management, and retention success through the recommendation of high-impact programs, services, solutions, and metrics that align with the business priorities and interests of employers and investors.• In-depth experience filling seemingly… Show more • Conceptualized and created creative strategies and initiatives to recruit, grow, and maintain diverse talent, utilizing market trends, industry information, and other applicable intelligence.• Drove long-term talent acquisition, development, management, and retention success through the recommendation of high-impact programs, services, solutions, and metrics that align with the business priorities and interests of employers and investors.• In-depth experience filling seemingly impossible positions with superstar talent. Show less

Various roles in HR Operations (Payroll) and Workplace Consulting, Strengths Performance Coaching Liason (Employee Engagement, Talent Development and Selection, Leadership Development, Customer Engagement & Well-Being)