Caroline Verdier Email & Phone Number

Geneva, Ge, Ch

Geneva, Switzerland

Genève, Suisse

Order to cash management, Sales supportTransport organizations from CMOs.Inventory management, 3PLCustomer complaints managementInvoicingProcess reviewKPI

Consulting and coaching entrepreneurs on their communication flows (internaland external)Teaching conflict management, emotional and relational intelligenceBusiness plan developmentFinancial planningCustomer prospection, Marketing support, social network communication

Nyon, Vaud, Suisse

Responsible for the demand figures indirectly driving the Production schedule of global plants, directly affecting the availability of products to the customersManage communication and coordination across the regional marketing and finance areas as well as across country sales and marketing teams and country demand planners, for supply issuesResponsible for managing the inventory levels for assigned products at regional level to maximize regional service levels to CustomersEngage with the worldwide planning organization on management of long term product supply shortage

Région De Genève, Suisse

Order to cash managementResponsible for developing and maintaining supply chain patterns andestablishing long term relationships with KA Customers by building andimplementing customers’ specific projects to generate improvement.Strong collaboration with Sales, Marketing, Finance and Production to ensuredemand drivers and requirements (new items, changes in distribution,promotions and marketing activities) are communicated in the supply chainIdentify and lead the changes necessary to improve operational processesDevelop reports to monitor and improve performanceKPI reviews and analysis presented on monthly basis to sales directors (CCP, CDP,LT Compliance, MOQ, Forecast Accuracy)Key Supply Chain Consultant in global Six Sigma Cross Project with CustomerSAP Customer care Super User (train new employees)Participation in the new employee recruitment

Région De Genève, Suisse

Define and implement process improvements plansEnd-to-end planning operationsKPI definition and follow-up, Non conformance, Reporting, ForecastFinancial controlling, Suppliers managementDefinition and implementation of Standard Operational Procedures during/after new ERP implementationTeam management: 3 customer care and 10 deliverymenHuman resources: recruiting, job interview

Coach Certification, Relationships And Communication

Advanced Certificate, Business English, Grade B

Bts, Commerce International

Baccalauréat, Scientifique