I assist companies and executives, across multiple industries, with developing their online presence to expedite social selling and B2B (Business to Business) growth. This has given me the opportunity to leverage my 30 years of business development experience to assist companies with enterprise growth and development.• B2B Lead Generation• Sales and Marketing Strategy• Brand Advocacy• Social Selling• LinkedIn Optimisation• Linked Company Page Management• Content Strategy• B2B Strategy• Brand Creation• LinkedIn Advertising

Chapter Manager for the EO Accelerator Program in Durban and responsible for starting up and running the Chapter.• Liaise and communicate with all members and Board on Events and Learning Days• Arrange speakers and panelists for all Learning Days and Events• Co-ordinate and plan Events for the Chapter for the Year• Marketing and Public Relations for the Program• Responsible for Social Media for the Chapter• Co-ordinating with and finding prospects for the Chapter• Assist with new member on-boarding • Acceptance of Participants• Setup and Manage all Learning Days

• Growing and managing existing client base for BI requirements• Managing relationships with Vendors• Managing relevant relationships and inter-company communications with Keyrus International• Leverage products and services within the Keyrus Group• Targeting and breaking into new accounts for the Magic Orange Cost Transparency solution• Gained access and an audience with decision makers and stake holders in new accounts including ABSA, Standard Bank, Ashburton Investments, Grindrod, Deloitte and Touche.• Gained access to local stake holders in Keyrus global accounts including AB InBev• Connecting with targeted clients for Company events and overseeing content, speakers etc.

• Managing and Restructuring of the IT Department (+/- 10 employees)• Writing the RFP and managing the outsource of Coracall’s IT Department to a 3rd party, including contract, skills requirement, job descriptions, price negotiations• Negotiations and liaison with suppliers and vendors• Responsible for IT Strategy in relation to the Contact Centre• IT representative for the Opsco which includes budget requirements and decision making on solutions and vendors• Responsible for compliancy including PCI and Ofcom (regulator)• Direct input into Dialer Strategy

Business Development, Service Delivery and day-to-day operational management of various strategic clients. Main focus on the Call Centre Industry and BPO's. I was initially employed by Intuate to manage the Edcon Account where we supplied and provided a Managed Service around Edcon’s SAN environment. This consisted of a team of 12 Storage Engineers and a Service Delivery Manager.In 2010 my family and I moved to KZN. I transferred with Intuate Group to start-up the operation• I was the Account Manager for one of the largest Contact Centre's in South Africa and was intricately involved in this Clients' day-to-day operations. The Client grew from 40 seats to 2000 whilst I was managing the Account.• Responsible for handling day-to-day operations.• Engaged with the Client from a business and technical perspective to enable the growth of their business and to ensure that we were the primary incumbent.• Sold and managed the implementation of the first predictive dialer.• Responsible for growth in the account to the 2000 seat Contact Centre capacity.• I was the primary client interface for this account and managed the ongoing operations, including Service Delivery, Project Management and Account Management.• Responsible for selling and overseeing the implementation of an integrated Workforce Management Solution, CRM solution and a PCI compliant environment in this account.• Sold and managed the delivery and implementation of the Noble Systems Unified Communication Platform.• Interface between the Client's primary Service Provider for Voice, LAN/WAN to ensure efficient and effective resolution of connectivity issues.• Co-ordinated and setup any industry related customer seminars or workshops• My team consisted of 2 Systems Engineers and a Service Delivery Manager to take on the day-to-day operations.• Development of Intuate’s business in the KZN region and gaining entry to the “C” level executives in some of the larger Corporate’s.

Strategic Business Development and Solution Sales in the application space.

Solution and consultative selling to level "C" Executives. Streamlining processes through the implementation of application montioring tools. This incorporated Quality, Pre-production and Production.