Carolini Jeronimo Email & Phone Number

State Of São Paulo, Brazil

Wilmington, Massachusetts, Estados Unidos

São Paulo, Brazil

As the manager of key customer communication channels, including social media, my role involves closely monitoring the feedback and complaints received. This approach enables me to analyze customer needs and implement real-time improvements to enhance their experience.

São Paulo, Brazil

As the customer service representative via chat, I am responsible for scheduling appointments, addressing inquiries, and providing information to clients.

Taboão Da Serra, São Paulo, Brazil

Responsible for providing student support at the college, addressing inquiries and providing guidance. In addition, I oversee the process of handling course cancellation requests from students, analyzing the reasons behind them, and implementing strategies to retain these students in their courses. During the pandemic, we achieved the highest number of.

São Paulo, Brazil

As the person in charge of footwear sales, I was entrusted with all related activities, including opening and closing the store, as well as managing the displays throughout the shopping center. During my tenure, I held the position of Lead Saleswoman, where my responsibilities included leading the team and introducing new insights to enhance the store's.

São Paulo, Brazil

As a Store Support Associate, I was responsible for customer service, store organization and restocking, as well as supporting the sales team and Visual Merchandising.