Carolin Jessel Email & Phone Number

Hamburg, Hh, De

Berlin, Germany

Head of Engineering responsible for Post Purchase (Orders, Accounting, Returns) and Purchase Risk Management:- Manager of engineering/applied science managers, principal engineers and principal product manager- Leading cross domain programs/teams for purchase risks management

London, England, United Kingdom

Single Threaded Leader for Prime Video Payments, leading engineering, product and analytics.- Manager of manager- Responsible for payment success and payment expansion end-to-end- Vision, mission and product roadmap- Tech vision and roadmap- Operational excellence/ SRE- Establishing data infrastructure and key success metrics, owning weekly/monthly/quarterly business reviews with tech and business leaders

London

Leading a software engineering team responsible for ensuring payment success including fraud and bad debt reduction globally across 200+ territories.

London, England, United Kingdom

Responsible for big screen devices such as TVs, set top boxes- Vision, mission, strategy- Product roadmap and requirements (Press release FAQ, working backwards)- User research, UX design with UX team- Redesign of Prime Video‘s frontend on TV (navigation, new components etc.)- Data analysis and customer analysis- Tech requirements for backend systems- Key success metrics- Launch of Prime Video app on Apple TV- Launch readiness (PR, marketing, success measurement)

Seattle, Washington, United States

Prime Video Channels - Launch of 3rd party video subscriptions business on Prime Video- Hiring and Leading team of product managers responsible for the Channels product responsible for international expansion, customer acquisition and engagement- International expansion to UK, DE, Japan, and strategy for 200+ territories- Increasing customer acquisition via improvements to the checkout funnel - Increasing engagement via discoverability changes (search, ranking, meta data) and launch of marketing/promotional features- Launch of live linear TV and concepts for live TV (live events, live features such as catch-up TV, discoverability)

Seattle

Responsible for several products in Prime Video (second screen, X-ray, testing program)- Vision, mission, strategy- Product roadmap and requirements (Press release FAQ, working backwards)- User research, UX design with UX team- Data analysis and customer analysis- Tech requirements for backend systems- International expansion and platform expansion (web, iOS, Android, TV)- Key success metrics- Launch readiness (PR, marketing, success measurement)

Munich

Product Management (Customer Segmentation)- Defined customer segments to improve targeting activities- Implemented a customer segmentation dashboard with key performance metrics through data analysis via self-run SQL queries to measure customer impact

Frankfurt Am Main Area, Germany

Set up and led highly qualified technical teams of 10 to 20 direct reports.Programs:- Manager of technical team to replace core banking applications (current andsaving accounts) with SAP Software (SAP Deposit Management). Responsible for reconciliation, end of day processing, finance interfaces, archiving, handover and maintenance in production.- Manager of technical team to launch and implement a new remuneration platform for the mobile sales force. Implementation of a new reporting tool, development of new interfaces (especially financeinterfaces), design and implementation of new correspondence (bank statement) for externalfinancial agents- Implementation of a mandatory German tax program (Abgeltungsteuer).

Frankfurt Am Main Area, Germany

- Tech support of risk and trading applications on the trading floor (Investment banking IT) - Rotation in IT project management (Retail banking IT) - Founder of a charity community as trainee of Deutsche Bank

Hamburg Area, Germany

Diploma Thesis„Integration of electronic signatures into an Enterprise Content Management System“,resulting in a new software component that enabled electronic signatures.

Köln Und Umgebung, Deutschland

Consulting services in project management: Added new functionality to a multi-projectmanagement software, developed a project management manual and designed a softwareconcept for resource management.

Hamburg Und Umgebung, Deutschland

Software project knowledge management: usability, programming, market analysis, presentation of results to corporate partners

Master Of Business Administration (Mba), Entrepreneurship/Entrepreneurial Studies, Strategy, International Business

Diploma, Information Systems

High School Diploma, Majors In English And History

A-Levels In Mathematics, History, Latin