Carolina V. Email & Phone Number

Director of Advocacy and Migrant Services• Establish and formalize the programs objectives, reviewing organizational performance in addressingthe needs and support requirements of survivors of crime, violence, sexual assault, intimate partner violence , human trafficking and homicide.• Uncover systemic challenges and roadblocks to across all program management and deliveryactivities.• Build partnerships with community and legal resources, and continuum of healthcare providers to expand the agency’s offerings and capabilities.• Structure legal support programs to assist over 280 new clients per month; addressing immediateneeds following incidence of sexual assault, violence, homicide, and human trafficking.• Organize and host awareness and support workshops.State Attorney Office Advocate• Reengineered operating procedures to increase clients served by 70%.• Coordinated efforts to ensure a continuation of service delivery during COVID-19 pandemic.• Designed support mechanisms to guide clients through the criminal justice and victim’s compensationprocess.• Communicated on behalf of clients with the State Attorney’s office and law enforcement teams.

Provided administrative support in preparation of domestic violence, civil litigation, and family law cases for underserved members of the community a well as survivors of violence and crime.

Assisted the legal team with the research and preparation of U-Visa, T-VISA and N-400 petitions and procurement of I-918 Certifications for survivors of abuse intimate partner violence and crime and other underserved members of the community.