Responsible for SMS and MMS product lines, for Industry Short Code and 10DLC solutions, along with gateway solutions. Collaborate with engineering, sales engineers, technical operations, and technical program teams to deliver industry-leading solutions upholding the security standards of our products.Responsible for Product Owner role and internal roll-out training and communications.

Enhanced SaaS Association Management System to fully support new customer vertical, introducing new industry application integrations, enhanced UX, architecture improvements, and championed internal operations to support this customer segment. Partner with engineering, design, and marketing on initiatives, product requirements, development, launch, and adoption. Embraced Product Owner/ScrumMaster role to drive product to completeness.Oversaw client integration projects ensuring solution alignment, identifying solution gaps, defining implementation guidelines, and managing vendor partnerships. Developed standard interfaces to streamline partner implementation.Manage team of 9 employees, including full-time, part-time and contractors, that perform data migrations for onboarding process, using a proprietary ETL solution. Includes hiring, employee reviews, goal setting, and mentoring.

Proven track record of superior performance in global product leadership, program/project delivery, portfolio strategy, product management, solution design, and partnership development. Provide product expertise, new product development, market research, strategic portfolio analysis, product design to utility and B2B industries. Leverage software, integration, and partnership expertise to create successful product launch outcomes.Specialties include business process design, application integration, utility operations and AMI/Smart Grid expertise.Present at industry and partner conferences on integration, business processes, and IoT industry direction.

Product Manager of the flagship Integration Suite Product for Landis+Gyr's AMI Head End Solution and Meter Data Management System. Responsible for strategic partnership development and relationship management with premier utility industry vendors worldwide; primarily North America, Australia, New Zealand, Philippines, Brazil. Grew partnership program from 12 vendors to 100 vendors in 10 years, adding 3 to 5 more each year. Partner profile extended from small, niche vendors to global industry solution leaders. Continue to leverage these relationships, as well as grow Landis+Gyr's software integration partnership program.Utility industry experience integrating AMI/Smart Grid and a wide-variety of utility/office operations systems – Meter Data Management, CIS/Billing, GIS, Outage Management, Engineering Analysis, Network Management, Work Order Management, Asset Management, Business Analytics, Distribution Automation, Smart Homes, Streetlight, and Volt/Var Optimization systems.Product leadership working directly with clients/stakeholders through entire product life cycle, including targeting business process re-engineering in an Agile software development environment. Drive strategic product development by defining market opportunities through competitive analysis and market research. Oversee the software/technical aspects of integration projects, pre- and post-sales; RFP through implementation. Extensive client presentation experience, as well as excellent writing skills.Subject matter expert on AMI integration and government standards to ensure product compliance. Stay current with NIST standards and participate in NIST/MultiSpeak/(CIM) IEC 61968-9/PAP committees/Smart Grid standards based meetings. Experience with Victoria Standards (Australia) and C12.22. Elected member to the MultiSpeak Advisory Board since 2013.

Managed software/technical aspects of projects, including technical development team, timeline, and budget. Participated in RFP and/or client solution meetings, in addition to managing the technical needs of the project. Responsible for turn-over documentation, as well as technical specifications and process flows. Responsible for client and/or internal team communication of scope and timeline. As technical project manager on Fortune 100 client’s multi-million dollar project, redesigned application resulting in cost reduction of $350,000 in the first year. Through subsequent redesign, costs were further reduced each year by $75,000 to $100,000. Received the President’s Award for Technological Innovation for cost savings and improved client satisfaction. Project was launched on-time, within budget, with client satisfaction scores of 9 and 10 (10 being the highest). Process Guide for Internal Mission Critical Business Re-engineering Sessions and Internal ISO Auditor.