Carol Johnson Email & Phone Number

Rolling Meadows, Illinois, United States

Rolling Meadows, Illinois, United States

Rolling Meadows, IL

• Provides support to an organization with 3,900+ U.S. employees focusing on employee changes, reporting, communication and various program involvement.
• Produces 20+ bi-monthly and monthly reports for the management team providing information and analysis that support critical employee information and headcount management. Improvement of reporting with use of pivot.
• Produces ad-hoc reports for internal clients that need information for RFPs, training, Claims, turnover, compensation and other various areas which help facilitate good management decisions.
• Successfully drove the Telework Clean-Up project for Claim Ops. This endeavor enabled an accurate Oracle representation of employees who work remotely and to better understand and manage remote workers and their.
• Processes Personnel Action Forms ensuring proper approvals are acquired, information is correct, and Oracle and employee compensation changes are captured accurately.
• Provides guidance to GB employees on HR processes, policies and workplace issues on a daily basis.

Virtual

• Global telecommunications equipment company with a presence in 130 countries focusing on fixed, mobile, and converged networking hardware, IP technologies, software, and services.Member of the Americas Wireless.
• Produced monthly headcount and cost forecasts with a 95% accuracy rate against total annual expense plans of $30M for submission to Corporate which facilitated executive decision-making in resource planning and.
• Reported monthly Balanced Scorecard results for revenue, variable margin, headcount, quality and utilization metrics, providing executives a snapshot of the business and highlighting areas of concern.
• Decreased mobile costs 30% annually ($300K) by identifying unused devices and exploring alternative options in usage and rate plans.
• Achieved $1.5M annual savings by contributing to multiple teams focusing on consolidation improvements, organization efficiencies and report enhancements.
• Created organization-wide deliverables including memorandums, presentations, processes and policies on behalf of the leadership team, keeping employees informed and on track with latest happenings.

United States

• Operated within a Business Operations team supporting clients with revenue management, headcount and capital expense budgets.
• Completed the requirements, design and training for a revenue web-based tool, streamlining and automating report generation for sales opportunities, which was previously a manual process.
• Managed $10M annual headcount and expense budget and came in 15% below budget by implementing a resource planning spreadsheet and reducing costs in travel, supplies and mobile devices.
• Provided client support in areas of revenue reporting and analysis, achieving revenues beyond stretch goals.
• Quantified savings of $350K/year in office space give-back initiative by identifying erroneous charges to the incorrect organization and consolidation of space.
• Decreased capital budget costs by 20% by implementing re-use or sharing of existing equipment between departments.

United States

• Supported 3 recruiters with database administration, employee career resources, candidate scheduling, processes and event planning.
• Initiated and managed the process for on-boarding employees, promotions, transfers and terminations, coaching employees with forms and concerns, promoting smooth execution of transitions and assignments.
• Administrator for the Tuition Reimbursement Program, Great Performance Award and United Way. Collaborated with clients to ensure programs were up-to-date, easily implemented and flawlessly executed.
• Maintained Career Resource Center, increasing the availability and variety of resources and resulting in improved customer satisfaction.
• Revised and maintained Job Description Manual and HR Policy Manual with attention to accuracy and detail, while maintaining an easy, understandable format.
• Coordinated Associate Financial Planning Seminar for over 200 employees; prepared meeting material, secured event location, catering and accommodated special needs.

United States

• Supported Vice Presidents, Directors, and their teams in all areas of administration, focusing on meeting demands with proficiency and exemplary timeliness. Exuded the highest respect of confidentiality.
• Coordinated extensive global travel itineraries, quickly incorporating changes based on changing needs: - Investigated ways to decrease travel costs without compromising service/quality of traveler. - Processed.
• Simultaneously maintained multiple calendars while keeping schedules productive, but manageable.
• Planned and project managed internal and external events securing successful implementation and flawless execution of business activities.
• Trusted to conduct extensive research on behalf of executive team to gather, prepare and proof briefing materials, agendas and presentation decks for all executive-level meetings.
• Crafted correspondence on behalf of executives for distribution to organization’s 4,000 associates and clients. Prepared complex Excel spreadsheets, PowerPoint presentations, and Word documents.