Carol Joost Msol, Bsha, Rt(R) Email and Phone Number
“Working to make healthcare better for those that receive care and for those that give care.”✅ CAREER SNAPSHOT:Master of Science in Organizational LeadershipBachelor of Science in Healthcare ManagementAssociates in both Business Management and Radiologic Technology Ideal Blend of Clinical and Operational Knowledge Manage Over $3M BudgetLead Team of 27 Direct Reports ✅ WHO I AM:🔸 Collaborative Leader – Transformational healthcare executive with the ideal blend of interpersonal skills and analytical insight who consistently delivers forward-thinking initiatives 🔸 Operationally Savvy – Broad business acumen and deep understanding of how to leverage relationships to transform vision into reality, thus improving the patient experience 🔸 Budget Conscious – Lean leader who translates expertise and understanding of people, processes, and systems into bottom-line results ✅ MY RECIPE FOR SUCCESS:Building robust relationships with teammates to ensure everyone is working toward a common goal +Having the motivation and desire to succeed +Acquiring the knowledge needed to be successful +Focusing on professional development +Encouraging open communication and collaboration ===========================================100% Success✅ MY PROFESSIONAL PROMISE IS:To make healthcare better for those that receive care and for those that give care✅ IN MY SPARE TIME:I enjoy learning, gardening, traveling, hiking, and spending time with family and friends. ✅ ASK ME ABOUT:Meeting the drummer for Molly Hatchet while visiting Gatlinburg✅ WHAT OTHERS SAY:👉 “Beyond her amazing skills to care for and lead clinical staff, Carol shines in her ability to care for patients.”👉 “Carol has a natural ability to effectively communicate and actively listen, which are possibly the most desired traits in a health care professional by patients.”👉 “Carol’s commitment to organizational success and her ability to create efficient business processes from chaos were foundational to her success with our company.”
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Practice Manager Ii ✅ Healthcare Administrator Leading Team Of 26 Direct ReportsMercy Health 2019 - PresentDefiance, Ohio✅ SNAPSHOT:I joined this top 20 health system to lead day-to-day clinic administration and operations for 5 ambulatory specialties plus the business office and patient access for a rural clinic. Primary functions include talent acquisition, budget and finance, scheduling, resolving patient escalation, quality of care, lean process improvement, project management, strategic planning and execution, human resources, and regulatory compliance. Lead cross-functional team of 26 direct reports while managing over $3M budget ✅ SELECTED HIGHLIGHTS:🔹 Provide leadership, direction, and vision to team of 26 direct reports, including talent acquisition, training, goal setting, performance management, and professional development, earning reputation as communicative, organized, and participative leader who fosters success of others🔹 Revamped antiquated workflows and internal processes, shifting to all digital ordering utilizing existing EMR and eliminating inefficient paper-only processes 🔹 Overhauled cardiology department, increasing headcount by 3 nurse practitioners and revamping patient scheduling which increased access 250 visits per month, adding $300K in annual revenue 🔹 Navigated complexities of COVID-19, implementing new staffing models, adopting telehealth processes, and launching new cleaning processes between patients 🔹 Served as project manager to lead dissolution of optometry and optical shoppe department, including relocating assigned employees in conjunction with human resources and effectively leading downsized workers through transition ✅ EXECUTIVE STRENGTHS:Strategic Planning and Execution, Cross-Functional Collaboration, Program Management, Relationship Building, Human Capital Development, Lean Process Improvement, Stakeholder Management, Regulatory Compliance, Operational Leadership, Project Management, Quality Assurance, Data Analysis -
Administrative Manager ✅ Led Rebirth Of Neglected Agency ✅ Created Foundational InfrastructureHenry County Health Department, Oh 2018 - 2019Napoleon, Ohio✅ SNAPSHOT:I was hired by this agency as part of the Henry County Health Department to lead team of 10 direct reports with primary emphasis to rebuild and refocus this service line. Primary functions included strategic planning, marketing, community relations, networking, SWOT analysis, regulatory compliance, program management, quality assurance, reporting, and technology enhancements. ✅ SELECTED HIGHLIGHTS:🔹 Created foundational infrastructure needed to overcome 20 years of neglect to promote and market agency services, including marketing collateral and social media content to drive new business development 🔹 Hand-selected by senior leadership to serve on long-term strategic planning committee for county health department to help define and implement county-wide initiatives 🔹 Served as project manager to lead implementation of new Brightree EMR system, including product research, vendor selection, and employee training ✅ DISCStyles LEADERSHIP ASSESSMENT:Has the ability to persuade others, not with hype, but rather with warmth, sincerity, and understanding. Meets new people easily and confidently with an inherent optimism and personal confidence without coming off as arrogant. With regard to decision-making, tends to listen carefully to alternatives before making judgments. Prefers to establish long-term relationships rather than brief, superficial ones. Tends not to force own ideas on others with edicts but rather by offering carefully considered suggestions. Socially poised without being overly controlling with an empathetic listening style. -
Business Specialist ✅ Led Business Start-Up Reporting To Coo ✅ Trained And Coached ClientsPostema Marketing Group, Llc 2013 - 2015✅ SNAPSHOT:I joined this start-up full-service independent marketing organization that services the insurance industry to report to and partner directly with the COO to develop internal systems, processes, workflows, marketing material, and client-facing products to foster scalability. ✅ SELECTED HIGHLIGHTS:🔹 Championed creation of turnkey educational products for new clients, including training materials, marketing collateral, and leading product training 🔹 Created foundational infrastructure to stand up new company from ground up, including establishing SOPs, KPIs, internal workflow, and centralized knowledge base🔹 Trained, coached, and mentored clients in one-on-one setting on basic product knowledge, utilizing sales tools and resources, and effective client relations ✅ ADDITIONAL EXPERIENCES:CT & X-Ray Technologist, Community Health and Wellness Centers, 2017 – 2018 Office Manager, Interventional Pain Consultants, 2015 – 2017 Lead CT/X-Ray/DXA Technologist, The Allergy and Asthma Center, 2003 – 2010 ✅ TRAINING:Bellevue University Master of Science in Organizational Leadership Western Governors UniversityBachelor of Science in Healthcare ManagementProfessional Development:Communicating Persuasively and Building TrustLean Six Sigma Boot CampAchieving Peak Productivity ExperienceWelle Intervention/De-Escalation Certificates/Licensure:Human Resources SpecialistState of Ohio Radiologic License
Carol Joost Msol, Bsha, Rt(R) Education Details
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Organizational Leadership -
Health/Health Care Administration/Management -
Business Administration And Management, General -
Radiologic Technology/Science - Radiographer
Frequently Asked Questions about Carol Joost Msol, Bsha, Rt(R)
What company does Carol Joost Msol, Bsha, Rt(R) work for?
Carol Joost Msol, Bsha, Rt(R) works for Mercy Health
What is Carol Joost Msol, Bsha, Rt(R)'s role at the current company?
Carol Joost Msol, Bsha, Rt(R)'s current role is Healthcare Administrator ✅ Ideal Blend of Clinical and Operational Knowledge ✅ Master of Science in Organizational Leadership.
What schools did Carol Joost Msol, Bsha, Rt(R) attend?
Carol Joost Msol, Bsha, Rt(R) attended Bellevue University, Western Governors University, Northwest State Community College, University Of Saint Francis.
Who are Carol Joost Msol, Bsha, Rt(R)'s colleagues?
Carol Joost Msol, Bsha, Rt(R)'s colleagues are Pat Hicks, Teresa Bradford, Amy Broughton, Malachi Murphy, Ankit Bansal, Erin Kirby, Christina Young.
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