Carol J. Johnson
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Carol J. Johnson Email & Phone Number

Independent Board Director | Former President and COO | Client Experience Expert at Penn Mutual
Location: Greater Philadelphia, United States 15 work roles 4 schools
1 work email found @msn.com 11 phones found area 301, 240, 410, 480, 573, and 513 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 11 phones

Work email d****@msn.com
Direct phone (301) ***-****
LinkedIn Profile matched
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Current company
Role
Independent Board Director | Former President and COO | Client Experience Expert
Location
Greater Philadelphia, United States
Company size

Who is Carol J. Johnson? Overview

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Quick answer

Carol J. Johnson is listed as Independent Board Director | Former President and COO | Client Experience Expert at Penn Mutual, a with 984 employees, based in Greater Philadelphia, United States. AeroLeads shows a work email signal at msn.com, phone signal with area code 301, 240, 410, 480, 573, 513, and a matched LinkedIn profile for Carol J. Johnson.

Carol J. Johnson previously worked as Board Trustee at Penn Mutual and Independent Board Director at Avison Young. Carol J. Johnson holds Mba, Accounting from Loyola University Of Chicago - Graduate School Of Business.

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Email format at Penn Mutual

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*@msn.com
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Profile bio

About Carol J. Johnson

Accomplished c-suite executive with over 25 years P&L experience at multi-billion dollar and global companies; public, private family, and private equity owned in complex service industries and across diverse business verticals.Expert in building and growing companies with a large workforce where the employee and customer experience differentiates the service offering. Track record of success in 5 distinct B2b outsourced services; travel and hospitality services, education and business publishing, contract labor staffing and recruitment services, and security services. Working knowledge of a wide variety of customer business vertical markets including: healthcare, education, energy, oil and gas, retail, distribution, manufacturing, telecommunications, commercial real estate and banking, to name a few.Visionary group influencer and collaborative decision-maker immersed in strategic issues of interest to progressive boards, including: executive skills including; - Growth strategies; Marketing, Sales, Operations- Global Talent Strategies; retention, development and succession planning- Compensation Issues- Acquisition & Integration; private equity transactions, IPO, mergers- Financial expert in turnarounds- Risk Management, physical security and related cyber security proactive crisis, and emergency planning expertiseNational Association of Corporate Directors (NACD) Cybersecurity Certification, NACD Board Governance Fellow, Center of Corporate Governance, Drexel-LeBow University Certificate of Board Governance

Listed skills include Board Of Directors, Corporate Governance, Executive Committee, Finance Committee, and 29 others.

Current workplace

Carol J. Johnson's current company

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Penn Mutual
Penn Mutual
Independent Board Director | Former President and COO | Client Experience Expert
horsham, pennsylvania, united states
Website
Employees
984
AeroLeads page
15 roles · 46 years

Carol J. Johnson work experience

A career timeline built from the work history available for this profile.

Board Trustee

Current

Horsham, Pa

Since 1847 Penn Mutual has operated as a mutual company dedicated to serving the policyholders of life insurance, with the addition of retirement and investment services.

Jan 2019 - Present

Independent Board Director

Current

Toronto, Canada Area

Avison Young headquartered in Toronto, Canada is one of the fastest growing, global commercial real estate firms, operating in a different way where principals own the company along with investment from CDPQ one of Canada's premier private equity partners.Serves on the Compensation Committee

Jun 2018 - Present

Board Director

Lafyette Hill, Pa

Merakey (formerly NHS) is one of the largest providers of education and human services to individuals with special needs. Merakey employs over 10,000 healthcare program and support staff, operating in 10 states and growing.Serves on the Compensation and Nominating and Governance Committees.

Sep 2017 - Nov 2023

Member Board Of Directors

Nacd (National Association Of Corporate Directors) - Philadelphia Chapter

Greater Philadelphia Area

Board Leadership Fellow and Cyber-security Certification

Apr 2017 - 2023

Independent Board Director

Dallas/Fort Worth Area

A $1.4B publicly traded company and one of the largest North American providers of industrial manufacturing hydraulic pressure pumping services. FTS International services enhance hydrocarbon flow from oil and natural gas wells drilled by exploration and production companies in shale and other unconventional resource formations.

Feb 2018 - Dec 2020

Executive Committee And Board Of Director Vice President

Union League Club Of Philadelphia

Greater Philadelphia Area

Executive Committee Security Committee, Finance Committee, Treasurer

Jan 2015 - Dec 2018

Member Board Of Directors

Greater Philadelphia Area

Management and Budget Committee (includes Compensation Committee)Search Committee (President and First Vice President succession planning and searches)

Dec 2014 - Dec 2018

President And Chief Operating Officer

Conshohocken, Pa

Privately held $2.2B manned guarding security services with over 66,000 employees. Reporting to the CEO, responsible for growth and profit of security operations, sales, marketing, human capital management and client relationship management. Led the transformation strategy and growth planning, then deployed a new structure, processes and client and employee engagement loyalty measures to achieve record growth. Successfully led the business through 2 private equity change of controls in 12 months. Experience in outsourced security services; brand protection, supply chain risk mitigation, physical security and related cyber security operations, and resiliency planning.

Nov 2013 - Aug 2016

Senior Vice President, Client Experience

Conshohocken, Pa

Reporting to the CEO, created plans, processes and competencies to deploy a differentiated sales and service delivery customer experience, building the brand and creating exceptional shareholder value.

Jan 2011 - Nov 2013

Executive Vice President Sales And Service

Privately held $300M global educational publishing and information business. Responsible for US and Canadian markets. Led sales and service transformation, partnered in product development and launched digital new database education products, grew market share during economic downturn.

Dec 2007 - Jul 2010

Senior Vice President, Global Sales

Troy, Mi

$5.6B NASDQ Fortune 500 global workforce solutions/staffing company. Grew sales of large strategic client relationships 30% over 3 years and won new clients worth $250M.

Apr 2003 - Dec 2007

Senior Vice President Metro Markets

Led a team of up to 1200 employees dedicated to the sales and operations recruitment fulfillment for the 16 largest cities in the US, with over $750m in sales.

Jan 1998 - Apr 2003

Vice President, Chicago Region

Norrell Services, Inc. (Now Spherion)

$1B staffing and outsourcing workforce solutions company. Reporting to Senior Vice President. Transformed business from loss to top 5 most profitable region. Led region during successful transition from private family ownership to IPO.

Mar 1993 - Jan 1998

Vice President And General Manager, Midwest Region

$1.2B global travel management company sold to American Express. Led P&L turnaround from $1.5M loss to $2M profit.

Mar 1988 - Mar 1993

Director, Electronic Sales

Subsidiary of Dun and Bradstreet developing scheduling products and services from consumer airlines, transportation and government agencies. Acquired Thomas Cook in 1986. Launched first digital consumer travel on-line reservation web-based system.

1981 - May 1988
Team & coworkers

Colleagues at Penn Mutual

Other employees you can reach at pennmutual.com. View company contacts for 984 employees →

4 education records

Carol J. Johnson education

Cybersecurity Oversight Certification And Board Governance Fellow

National Association Of Corporate Directors (Nacd)
FAQ

Frequently asked questions about Carol J. Johnson

Quick answers generated from the profile data available on this page.

What company does Carol J. Johnson work for?

Carol J. Johnson works for Penn Mutual.

What is Carol J. Johnson's role at Penn Mutual?

Carol J. Johnson is listed as Independent Board Director | Former President and COO | Client Experience Expert at Penn Mutual.

What is Carol J. Johnson's email address?

AeroLeads has found 1 work email signal at @msn.com for Carol J. Johnson at Penn Mutual.

What is Carol J. Johnson's phone number?

AeroLeads has found 11 phone signal(s) with area code 301, 240, 410, 480, 573, 513 for Carol J. Johnson at Penn Mutual.

Where is Carol J. Johnson based?

Carol J. Johnson is based in Greater Philadelphia, United States while working with Penn Mutual.

What companies has Carol J. Johnson worked for?

Carol J. Johnson has worked for Penn Mutual, Avison Young, Merakey, Nacd (National Association Of Corporate Directors) - Philadelphia Chapter, and Fts International.

Who are Carol J. Johnson's colleagues at Penn Mutual?

Carol J. Johnson's colleagues at Penn Mutual include Amy Wissing, Lauren Maile, Ashley Cush, Bill Gruccio, and Michael Anderson.

How can I contact Carol J. Johnson?

You can use AeroLeads to view verified contact signals for Carol J. Johnson at Penn Mutual, including work email, phone, and LinkedIn data when available.

What schools did Carol J. Johnson attend?

Carol J. Johnson holds Mba, Accounting from Loyola University Of Chicago - Graduate School Of Business.

What skills is Carol J. Johnson known for?

Carol J. Johnson is listed with skills including Board Of Directors, Corporate Governance, Executive Committee, Finance Committee, Budget Committee, Search Committee, Security Committee, and Workforce Development.

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