Carolina Santos Email and Phone Number
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Results-oriented project manager with over 17 years of experience leading global projects for IBM. Proficient in Agile methodologies, with certifications as a Scrum Master (PSM I) and Product Owner (PSPO I). Known for delivering projects on time and within budget while ensuring high-quality standards and stakeholder satisfaction.
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Delivery Project ExecutiveIbm Oct 2024 - Present -
Delivery Project LeadIbm Apr 2024 - PresentBrazil -
Project ManagerIbm May 2022 - Apr 2024As a Project Manager, I lead cross-functional teams in the successful delivery of complex projects, driving alignment with strategic objectives and ensuring customer satisfaction. My responsibilities include:Developing and executing project plans, defining project scope, objectives, timelines, and deliverables in collaboration with stakeholders, to ensure project success and adherence to organizational goals.Leading project teams through all phases of the project lifecycle, from initiation to closure, ensuring clear communication, accountability, and alignment with project objectives.Managing project resources, including budgets, timelines, and team members, to optimize project performance and achieve desired outcomes within budget and schedule constraints.Identifying and managing project risks and issues, implementing mitigation strategies and contingency plans to minimize impact on project delivery and outcomes.Facilitating stakeholder engagement and communication, including status updates, progress reports, and issue resolution, to ensure transparency and alignment with project stakeholders.Utilizing project management tools and methodologies, such as Agile, Scrum, and Waterfall, to drive project efficiency, collaboration, and delivery excellence.During my tenure in this role, I have successfully delivered multiple projects on time, within budget, and to the satisfaction of stakeholders. My leadership and project management skills, combined with my ability to navigate complex environments and build strong relationships, have been instrumental in driving project success and achieving business objectives. -
Business AnalystIbm Nov 2021 - May 2022As a Business Analyst, I played a pivotal role in bridging the gap between business objectives and technology solutions. My responsibilities included:Collaborating with stakeholders to gather and analyze business requirements, translating them into functional specifications and user stories for development teams.Conducting stakeholder interviews, workshops, and requirement gathering sessions to elicit and prioritize business needs, ensuring alignment with project objectives and customer expectations.Performing business process analysis and modeling to identify opportunities for process improvement and optimization, driving efficiency and effectiveness across the organization.Working closely with cross-functional teams, including developers, testers, and project managers, to ensure clear understanding and alignment on project scope, requirements, and deliverables.Facilitating communication and collaboration between business stakeholders and technical teams, acting as a liaison to ensure successful project outcomes and customer satisfaction.Providing support throughout the software development lifecycle, from requirements elicitation and analysis to solution design, testing, and deployment, ensuring solutions met business needs and quality standards.During my tenure in this role, I leveraged my analytical skills and business acumen to deliver valuable solutions that addressed business challenges and drove innovation. My contributions as a Business Analyst were instrumental in facilitating effective communication, fostering collaboration, and delivering successful projects that met or exceeded customer expectations. -
Iteration Manager (Certified Scrum Master, Psm I, Pspo I)Ibm Oct 2017 - Dec 2021As an Iteration Manager, I served as a Certified Scrum Master, leading a global development team in Agile software development practices. My responsibilities included:Facilitating Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, to ensure the team adhered to Agile principles and met sprint goals and commitments.Collaborating with product owners and stakeholders to prioritize and manage the product backlog, ensuring alignment with business objectives and customer requirements.Coaching and mentoring team members on Agile methodologies and best practices, fostering a culture of continuous improvement and high-performance teamwork.Removing impediments and obstacles that hindered the team's progress, working closely with cross-functional teams and stakeholders to resolve issues and mitigate risks.Monitoring and tracking team velocity, sprint progress, and key performance metrics, providing visibility into project status and facilitating data-driven decision-making.Leading by example and promoting a collaborative and inclusive work environment, where team members felt empowered to take ownership and accountability for their work.During my tenure in this role, I successfully led multiple iterations and releases, delivering high-quality software products on time and within budget. My strong leadership skills, combined with my Agile expertise and certifications, enabled me to drive continuous improvement and achieve project success in a global and dynamic environment. -
Financial AnalystIbm Aug 2013 - Oct 2017BrazilAs a Financial Analyst, I played a critical role in supporting financial planning, analysis, and reporting activities for various projects and business units. My responsibilities included:Conducting financial analysis and performance evaluation of projects and business units, including variance analysis, trend analysis, and forecasting, to support decision-making and drive business growth.Developing financial models and tools to facilitate budgeting, forecasting, and financial reporting processes, ensuring accuracy and integrity of financial data.Collaborating with project managers and stakeholders to develop project budgets, monitor spending, and identify opportunities for cost optimization and efficiency improvement.Providing financial insights and recommendations to senior management, highlighting areas of risk and opportunity to support strategic decision-making and drive business performance.Participating in cross-functional teams and projects to implement process improvements and enhance financial reporting capabilities, contributing to operational efficiency and effectiveness.During my tenure in this role, I honed my analytical and financial management skills, gaining valuable experience in financial planning, analysis, and reporting within a dynamic and fast-paced environment. My contributions as a Financial Analyst were instrumental in driving financial transparency, accountability, and value creation across the organization. -
Project Control OfficeIbm Nov 2009 - Aug 2013BrazilIn the role of Project Control Office, I played a key role in ensuring the efficient management and control of project activities. My responsibilities included:Establishing and maintaining project control processes and procedures to monitor project performance and compliance with organizational standards.Developing project plans, schedules, and budgets in collaboration with project managers and stakeholders, ensuring alignment with project objectives and resource requirements.Monitoring project progress and performance metrics, identifying deviations from plan and implementing corrective actions to mitigate risks and address issues.Facilitating regular project status meetings and reporting to stakeholders, providing transparency into project activities, milestones, and deliverables.Conducting project reviews and audits to assess adherence to project management methodologies and identify opportunities for process improvement.Providing guidance and support to project teams on project management tools and techniques, fostering a culture of accountability and continuous improvement.Through my tenure in this role, I developed strong analytical and problem-solving skills, as well as a deep understanding of project management principles and practices. My contributions to the Project Control Office were instrumental in optimizing project performance and delivering value to the organization. -
Project Management AssistantIbm May 2007 - Nov 2009BrazilAs a Project Management Assistant, I provided essential support to project managers across various initiatives. My responsibilities included:Assisting project managers in organizing and scheduling meetings, ensuring all stakeholders were informed and involved in key discussions.Preparing and maintaining project documentation, including project plans, status reports, and meeting minutes, to ensure accurate and up-to-date information for project teams.Coordinating project resources, such as equipment and materials, to support project execution and meet project milestones.Tracking project progress and milestones, identifying potential risks and issues, and escalating them to project managers for timely resolution.Serving as a central point of contact for project team members, facilitating communication and collaboration to ensure alignment on project goals and deliverables.During my tenure in this role, I developed strong organizational and communication skills while gaining valuable insight into project management processes and best practices. My contributions played a crucial role in supporting the successful execution of projects and achieving business objectives.
Carolina Santos Skills
Carolina Santos Education Details
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Trendsinnovation -
Tourism And Hotels Management
Frequently Asked Questions about Carolina Santos
What company does Carolina Santos work for?
Carolina Santos works for Ibm
What is Carolina Santos's role at the current company?
Carolina Santos's current role is Delivery Project Executive at IBM.
What is Carolina Santos's email address?
Carolina Santos's email address is ca****@****ail.com
What schools did Carolina Santos attend?
Carolina Santos attended Inova Business School, Universidade Paulista.
What are some of Carolina Santos's interests?
Carolina Santos has interest in Amateur Athlete, Running, Swimming, Animal Welfare, Arts And Culture, Health.
What skills is Carolina Santos known for?
Carolina Santos has skills like Project Management, Microsoft Excel, Microsoft Office, Financial Analysis, Financial Planning, Financial Reporting, Pmo, Microsoft Word, Hyperion Reports, Brio Reports, Lotus Symphony, Cognos.
Who are Carolina Santos's colleagues?
Carolina Santos's colleagues are Mennah Magdy, Mahi World, Ankan Kumar Ghosh, Stephen Sahaj, Sayantan Raha, Stephen Flanagan, Gaurav Yadav.
Not the Carolina Santos you were looking for?
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Carolina Santos
Full-Stack Developer | React | Typescript | Javascript | .Net | Node.JsCuritiba, Pr -
Carolina Santos
Tech Recruiter | Talent Acquisition | Hr Analyst | It RecruitmentBelo Horizonte, Mg1hotmail.com -
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