Carolina Santos

Carolina Santos Email and Phone Number

Delivery Project Executive at IBM @ IBM
new york, new york, united states
Carolina Santos's Location
São Paulo, Brazil, Brazil
Carolina Santos's Contact Details

Carolina Santos work email

Carolina Santos personal email

About Carolina Santos

Results-oriented project manager with over 17 years of experience leading global projects for IBM. Proficient in Agile methodologies, with certifications as a Scrum Master (PSM I) and Product Owner (PSPO I). Known for delivering projects on time and within budget while ensuring high-quality standards and stakeholder satisfaction.

Carolina Santos's Current Company Details
IBM

Ibm

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Delivery Project Executive at IBM
new york, new york, united states
Website:
ibm.com
Employees:
512090
Carolina Santos Work Experience Details
  • Ibm
    Delivery Project Executive
    Ibm Oct 2024 - Present
  • Ibm
    Delivery Project Lead
    Ibm Apr 2024 - Present
    Brazil
  • Ibm
    Project Manager
    Ibm May 2022 - Apr 2024
    As a Project Manager, I lead cross-functional teams in the successful delivery of complex projects, driving alignment with strategic objectives and ensuring customer satisfaction. My responsibilities include:Developing and executing project plans, defining project scope, objectives, timelines, and deliverables in collaboration with stakeholders, to ensure project success and adherence to organizational goals.Leading project teams through all phases of the project lifecycle, from initiation to closure, ensuring clear communication, accountability, and alignment with project objectives.Managing project resources, including budgets, timelines, and team members, to optimize project performance and achieve desired outcomes within budget and schedule constraints.Identifying and managing project risks and issues, implementing mitigation strategies and contingency plans to minimize impact on project delivery and outcomes.Facilitating stakeholder engagement and communication, including status updates, progress reports, and issue resolution, to ensure transparency and alignment with project stakeholders.Utilizing project management tools and methodologies, such as Agile, Scrum, and Waterfall, to drive project efficiency, collaboration, and delivery excellence.During my tenure in this role, I have successfully delivered multiple projects on time, within budget, and to the satisfaction of stakeholders. My leadership and project management skills, combined with my ability to navigate complex environments and build strong relationships, have been instrumental in driving project success and achieving business objectives.
  • Ibm
    Business Analyst
    Ibm Nov 2021 - May 2022
    As a Business Analyst, I played a pivotal role in bridging the gap between business objectives and technology solutions. My responsibilities included:Collaborating with stakeholders to gather and analyze business requirements, translating them into functional specifications and user stories for development teams.Conducting stakeholder interviews, workshops, and requirement gathering sessions to elicit and prioritize business needs, ensuring alignment with project objectives and customer expectations.Performing business process analysis and modeling to identify opportunities for process improvement and optimization, driving efficiency and effectiveness across the organization.Working closely with cross-functional teams, including developers, testers, and project managers, to ensure clear understanding and alignment on project scope, requirements, and deliverables.Facilitating communication and collaboration between business stakeholders and technical teams, acting as a liaison to ensure successful project outcomes and customer satisfaction.Providing support throughout the software development lifecycle, from requirements elicitation and analysis to solution design, testing, and deployment, ensuring solutions met business needs and quality standards.During my tenure in this role, I leveraged my analytical skills and business acumen to deliver valuable solutions that addressed business challenges and drove innovation. My contributions as a Business Analyst were instrumental in facilitating effective communication, fostering collaboration, and delivering successful projects that met or exceeded customer expectations.
  • Ibm
    Iteration Manager (Certified Scrum Master, Psm I, Pspo I)
    Ibm Oct 2017 - Dec 2021
    As an Iteration Manager, I served as a Certified Scrum Master, leading a global development team in Agile software development practices. My responsibilities included:Facilitating Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, to ensure the team adhered to Agile principles and met sprint goals and commitments.Collaborating with product owners and stakeholders to prioritize and manage the product backlog, ensuring alignment with business objectives and customer requirements.Coaching and mentoring team members on Agile methodologies and best practices, fostering a culture of continuous improvement and high-performance teamwork.Removing impediments and obstacles that hindered the team's progress, working closely with cross-functional teams and stakeholders to resolve issues and mitigate risks.Monitoring and tracking team velocity, sprint progress, and key performance metrics, providing visibility into project status and facilitating data-driven decision-making.Leading by example and promoting a collaborative and inclusive work environment, where team members felt empowered to take ownership and accountability for their work.During my tenure in this role, I successfully led multiple iterations and releases, delivering high-quality software products on time and within budget. My strong leadership skills, combined with my Agile expertise and certifications, enabled me to drive continuous improvement and achieve project success in a global and dynamic environment.
  • Ibm
    Financial Analyst
    Ibm Aug 2013 - Oct 2017
    Brazil
    As a Financial Analyst, I played a critical role in supporting financial planning, analysis, and reporting activities for various projects and business units. My responsibilities included:Conducting financial analysis and performance evaluation of projects and business units, including variance analysis, trend analysis, and forecasting, to support decision-making and drive business growth.Developing financial models and tools to facilitate budgeting, forecasting, and financial reporting processes, ensuring accuracy and integrity of financial data.Collaborating with project managers and stakeholders to develop project budgets, monitor spending, and identify opportunities for cost optimization and efficiency improvement.Providing financial insights and recommendations to senior management, highlighting areas of risk and opportunity to support strategic decision-making and drive business performance.Participating in cross-functional teams and projects to implement process improvements and enhance financial reporting capabilities, contributing to operational efficiency and effectiveness.During my tenure in this role, I honed my analytical and financial management skills, gaining valuable experience in financial planning, analysis, and reporting within a dynamic and fast-paced environment. My contributions as a Financial Analyst were instrumental in driving financial transparency, accountability, and value creation across the organization.
  • Ibm
    Project Control Office
    Ibm Nov 2009 - Aug 2013
    Brazil
    In the role of Project Control Office, I played a key role in ensuring the efficient management and control of project activities. My responsibilities included:Establishing and maintaining project control processes and procedures to monitor project performance and compliance with organizational standards.Developing project plans, schedules, and budgets in collaboration with project managers and stakeholders, ensuring alignment with project objectives and resource requirements.Monitoring project progress and performance metrics, identifying deviations from plan and implementing corrective actions to mitigate risks and address issues.Facilitating regular project status meetings and reporting to stakeholders, providing transparency into project activities, milestones, and deliverables.Conducting project reviews and audits to assess adherence to project management methodologies and identify opportunities for process improvement.Providing guidance and support to project teams on project management tools and techniques, fostering a culture of accountability and continuous improvement.Through my tenure in this role, I developed strong analytical and problem-solving skills, as well as a deep understanding of project management principles and practices. My contributions to the Project Control Office were instrumental in optimizing project performance and delivering value to the organization.
  • Ibm
    Project Management Assistant
    Ibm May 2007 - Nov 2009
    Brazil
    As a Project Management Assistant, I provided essential support to project managers across various initiatives. My responsibilities included:Assisting project managers in organizing and scheduling meetings, ensuring all stakeholders were informed and involved in key discussions.Preparing and maintaining project documentation, including project plans, status reports, and meeting minutes, to ensure accurate and up-to-date information for project teams.Coordinating project resources, such as equipment and materials, to support project execution and meet project milestones.Tracking project progress and milestones, identifying potential risks and issues, and escalating them to project managers for timely resolution.Serving as a central point of contact for project team members, facilitating communication and collaboration to ensure alignment on project goals and deliverables.During my tenure in this role, I developed strong organizational and communication skills while gaining valuable insight into project management processes and best practices. My contributions played a crucial role in supporting the successful execution of projects and achieving business objectives.

Carolina Santos Skills

Project Management Microsoft Excel Microsoft Office Financial Analysis Financial Planning Financial Reporting Pmo Microsoft Word Hyperion Reports Brio Reports Lotus Symphony Cognos Lotus Notes Outlook Express Wine Tasting Wine Pairing Food And Beverage Tourism Management Customer Service Wine Administrative Assistance Requirements Analysis Finance Communication Accounting Business Analysis Corporate Finance Executive Leadership Business Strategy English Life Skills Personal Development Scrum Agile Project Management Iteration Manager Scrum Master

Carolina Santos Education Details

Frequently Asked Questions about Carolina Santos

What company does Carolina Santos work for?

Carolina Santos works for Ibm

What is Carolina Santos's role at the current company?

Carolina Santos's current role is Delivery Project Executive at IBM.

What is Carolina Santos's email address?

Carolina Santos's email address is ca****@****ail.com

What schools did Carolina Santos attend?

Carolina Santos attended Inova Business School, Universidade Paulista.

What are some of Carolina Santos's interests?

Carolina Santos has interest in Amateur Athlete, Running, Swimming, Animal Welfare, Arts And Culture, Health.

What skills is Carolina Santos known for?

Carolina Santos has skills like Project Management, Microsoft Excel, Microsoft Office, Financial Analysis, Financial Planning, Financial Reporting, Pmo, Microsoft Word, Hyperion Reports, Brio Reports, Lotus Symphony, Cognos.

Who are Carolina Santos's colleagues?

Carolina Santos's colleagues are Mennah Magdy, Mahi World, Ankan Kumar Ghosh, Stephen Sahaj, Sayantan Raha, Stephen Flanagan, Gaurav Yadav.

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