Carol Mcqueen Email & Phone Number

Conroe

Proactively reach out to new and existing customers by telephone and email to achieve established sales and margin forecasts for the Inside territory by:Building relationships with new and existing customers by learning about their business and the application of our productsEducate customers about the Pipeline’s array of products and services that we can.

Connecticut, United States

• 🔹 Sold industrial products for two business units, handling domestic and international sales and Specialty Cable - VitaLink, targeting oil and gas industry clients.
• Provided exceptional customer service while processing a high volume of orders, including determining desired cable, derivation, quoting, and placing orders in the manufacturing plants in E Granby, CT and Mt Pleasant.
• Traveled on-site for meetings, trainings, and special projects.
• Drove compliance with government regulations and sanctions.

North Houston, Texas

• 🔹 Provided leadership/support for fiberglass and steel containers targeting oil and gas and after-market fracking equipment.
• Managed customer accounts and client inquiries, quickly and effectively processing requests, quotes, and orders.
• Provided clients with information related to pricing while coordinating vendor purchasing orders and shipping plans.
• Monitored and controlled margins on all orders while astutely managing inventory execution and shipment.
• Created purchase orders for new/repaired products; then tracked shipping and resolved any order issues as needed.
• Prepared and delivered documentation and engineered drawings to vendors and suppliers.

Houston, Texas Area

• 🔹 Provided leadership in luxury jewelry sales, including representing the operation in jewelry shows and promotional events.
• Achieved and maintained recognition as one of the top sellers in the region, generating $30K at a single event.

(A Schlumberger Co. ) Houston, Texas

• 🔹 Joined Smith Bits in 2005 and advanced through positions of increasing scope and accountability, including Quotes Supervisor, Customer Service Coordinator, Inside Sales Coordinator, Supply Chain Coordinator, and.
• Coordinated $23M in domestic orders in 2014 and 2015, ensuring all items were processed accurately and on-time; also processed $2.5M in gross sales via third-party in Mexico while capturing 100% customer satisfaction.
• Managed new orders for Central Asia and Russia, delivering $30M in gross sales per year at 90%+ customer satisfaction while achieving top ranking for worldwide bit sales ($11M for that product category).
• Delivered one of the largest single orders with one of the highest profit margins in company history: $15M for a staged order for a mining company in Russia delivered at full customer satisfaction.
• Liaised between sales, clients, engineering, and manufacturing plant scheduler to optimize inventory and cut waste; provided advice to regional sales operations, international projects, and customer order.
• Gathered and met input production requirements in compliance with specific lead times, ensuring on-time delivery for customers and accurate pricing from formal quotations.