Carolina Morais

Carolina Morais Email and Phone Number

Customer Excellence Coordinator | External Partners | BPO @ Nubank
sao paulo, sao paulo, brazil
Carolina Morais's Location
São Paulo, São Paulo, Brazil, Brazil
Carolina Morais's Contact Details

Carolina Morais work email

Carolina Morais personal email

n/a
About Carolina Morais

Graduada em Administração de Empresas e MBA em Liderança e Gestão de Pessoas.

Carolina Morais's Current Company Details
Nubank

Nubank

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Customer Excellence Coordinator | External Partners | BPO
sao paulo, sao paulo, brazil
Website:
nubank.com
Employees:
2936
Carolina Morais Work Experience Details
  • Nubank
    Product Ops Manager
    Nubank Oct 2024 - Present
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  • Nubank
    Operations Strategy & Planning Coordinator
    Nubank Apr 2022 - Present
    São Paulo, Brasil
    BPO Risk mgmtBPO Performance BPO Strategy
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  • Nubank
    Customer Excellence Coordinator - External Patners
    Nubank Sep 2020 - Present
    São Paulo, Brasil
    Responsible for managing performance and continuous improvement team and relationship with external service partners.
    View
  • Nubank
    Customer Excellence Analyst Sr - Xpecialist
    Nubank Jun 2018 - Sep 2020
    São Paulo, São Paulo
    Product Specialist at NuContaProcess Main Contributions : NuConta - Quality NuConta - Special Cases NuConta - Debit NuConta - “Guardar Dinheiro”NuConta - Customer Service Expansion
    View
  • Nubank
    Customer Experience Analyst - Xpert
    Nubank Jan 2018 - May 2018
    São Paulo, São Paulo
    View
  • Nubank
    Customer Experience Analyst
    Nubank Feb 2017 - Jan 2018
    São Paulo, São Paulo
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  • Narrativas Digitais E Storytelling Visual
    Gestão De Mídias Sociais
    Narrativas Digitais E Storytelling Visual Jan 2015 - Dec 2017
    São Paulo E Região, Brasil
  • Pinko By Miia
    Coordenadora De Marketing
    Pinko By Miia Mar 2016 - Feb 2017
  • Ibacana
    Gerente De Marketing Digital
    Ibacana Jun 2014 - Jan 2015
    São Paulo E Região, Brasil
    View
  • Ibacana
    Compradora
    Ibacana Jun 2013 - May 2014
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  • Cartel 011
    Gerente Comercial
    Cartel 011 Dec 2010 - May 2013
    São Paulo E Região, Brasil
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  • Doc Dog
    Coordenadora De Logística
    Doc Dog Aug 2006 - Dec 2010
    São Paulo E Região, Brasil
  • Bv Financeira S.A.
    Líder Administrativo
    Bv Financeira S.A. Mar 2004 - Feb 2006
    Divinópolis E Região, Brasil
    View

Carolina Morais Skills

Customer Service Research Microsoft Office Microsoft Excel Marketing Por E Mail Marketing Social Photoshop Magento Erp Marketing Marketing Online Marketing Digital E Mails Em Html Google Analytics Marketing No Facebook Instagram Ferramentas Google Webmaster Melhoria De Processos Compras Adobe Photoshop Digital Marketing Social Media Social Media Marketing Publicidade Online Marketing Strategy Strategic Planning Business Strategy E Commerce Management Retail Business Planning Web Analytics Advertising Microsoft Powerpoint Google Adwords Search Engine Optimization Microsoft Word Merchandising Marketing Management

Carolina Morais Education Details

  • Faculdade Pitágoras
    Faculdade Pitágoras
    Liderança E Gestão De Pessoas
  • Internet Innovation
    Internet Innovation
    Marketing
  • Faculdade De Ciências Econômicas De Divinopolis
    Faculdade De Ciências Econômicas De Divinopolis
    Administração De Empresas

Frequently Asked Questions about Carolina Morais

What company does Carolina Morais work for?

Carolina Morais works for Nubank

What is Carolina Morais's role at the current company?

Carolina Morais's current role is Customer Excellence Coordinator | External Partners | BPO.

What is Carolina Morais's email address?

Carolina Morais's email address is ca****@****.com.br

What schools did Carolina Morais attend?

Carolina Morais attended Faculdade Pitágoras, Internet Innovation, Faculdade De Ciências Econômicas De Divinopolis.

What skills is Carolina Morais known for?

Carolina Morais has skills like Customer Service, Research, Microsoft Office, Microsoft Excel, Marketing Por E Mail, Marketing Social, Photoshop, Magento, Erp, Marketing, Marketing Online, Marketing Digital.

Who are Carolina Morais's colleagues?

Carolina Morais's colleagues are Pedro Luiz Teixeira Santoro, Diego Paim, Yohan Lima, Geovana Sousa, Natália Castro, Nathália Calió, Júlia Paiva.

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