Carol Mulhall Email & Phone Number

County Wicklow, Ireland

Helping professional services, software and financial services firms ensure the quality of their communications matches that of their client work.

Dublin, Ireland

•Supported marketing/business development and recruitment across website, email, online advertising, online marketing and search engine optimisation. •Managed, reviewed and published content on firm website.•Worked with stakeholders to determine content needs across the website.•Conducted regular web audits, including a full content audit on migration to new CMS.•Identified opportunities for new online solutions, drafted social media guidelines, and launched/supported new social… Show more •Supported marketing/business development and recruitment across website, email, online advertising, online marketing and search engine optimisation. •Managed, reviewed and published content on firm website.•Worked with stakeholders to determine content needs across the website.•Conducted regular web audits, including a full content audit on migration to new CMS.•Identified opportunities for new online solutions, drafted social media guidelines, and launched/supported new social networking platforms.•Maintained and provided training/support on firm's intranet and supported internal communication campaigns.•Maintained and provided training/support on firm email marketing platform.•Worked with global online teams to implement and test new platforms.•Monitored, measured and reported usage on all platforms.•Deloitte Ireland won International Tax Review’s Best Use of Internet award in 2010 and Best Student Marketing Campaign in the GradIreland Graduate Recruitment Awards 2011. Show less

London, United Kingdom

•Project managed and edited/wrote external/internal comms across the firm’s 28 offices.•Managed editorial workflow and team of three editors; daily relationship with 14-strong design and print contractor (staffing, salary, billing and administrative issues); and publications/design and print contractor budgets. •Wrote top-level content for the revamped firm website.•Project-managed and edited corporate social responsibility website.•Worked on graduate recruitment (GR) -… Show more •Project managed and edited/wrote external/internal comms across the firm’s 28 offices.•Managed editorial workflow and team of three editors; daily relationship with 14-strong design and print contractor (staffing, salary, billing and administrative issues); and publications/design and print contractor budgets. •Wrote top-level content for the revamped firm website.•Project-managed and edited corporate social responsibility website.•Worked on graduate recruitment (GR) - brochure/website commended in the High Fliers/Times survey of GR marketing.•Produced guidelines on writing for the web, firmwide messaging and product suite, and managed site audit that led to Plain English Crystal Mark. •Worked with internal/external design teams on template updates/corporate identity refreshes. •Reduced publications spend by moving advert production in-house, promoting reuse of royalty free images and encouraging more internal print production. Show less

Duesseldorf, Germany

•Working in a bilingual environment, wrote/edited English intranet/extranet/website content.•Produced global best practice guidelines for the web in conjunction with global headquarters. •On team that relaunched German firm website (judged the best corporate site in Germany by the University of Mannheim in 2001).•Edited hard-copy English comms.•Created and managed firm knowledge material website and its 1,100 subscriber newsletter.

Dublin, Ireland

•Website content and marketing comms development, marketing and competitor analysis, and client management at this developer of web-based communications applications.•Worked with web design to produce demos illustrating the use of web-enabled personalised materials.

Dublin, Ireland

•Edited material in business department of this publisher, managed department workflow, trained and supervised writers and assistant editors, recruitment and general personnel.

B Comm (Int) 1St Class Honours, Commerce And German

Erasmus Year In Germany

Webmaster Level 1

Spanish Language