Carol O'Keefe Email & Phone Number

Irving, Tx

CED is one of the largest electrical solutions distributors and product suppliers in the country, specializing in residential, commercial, industrial and solar projects. By training and bringing in talented, energetic people, we’re able to bring industry professionals together and facilitate the best electrical solutions for our customers, who are powering your homes, buildings and manufacturing the things you use every day. Our commitment to quality has made us one of the nation’s largest distributors of electrical products and services.DOT Compliance Specialist in Fleet Department (starting 11/2023)Legal Assistant (8/2021-11/2023) providing administrative support to all departments under CED's General Counsel: Legal, Personnel Assessment, Real Estate, Loss Control and Fleet Loss Control/Fleet Department Administrator (12/2015-7/2021) responsible for:• Submitting background checks for all potential new hire applicants in the organization.• Notifying managers of background check results, with instructions for hiring / not hiring applicants.• Creating process for tracking completion of incomplete employment applications for compliance.• Reviewing documents for accuracy before submission to driver files, according to FMCSA and US DOT regulations.

Dallas/Fort Worth Area

H&R Block is the world’s largest tax services provider, having prepared more than 650 million tax returns since 1955. Our tax professionals have access to The Tax Institute at H&R Block, staffed primarily by CPAs, Enrolled Agents, tax attorneys and former IRS agents. We look at your life through tax…and find ways to help.Tax professional responsible for preparing complete and accurate tax returns while delivering outstanding client service:• Conducted tax interviews with clients, scheduling appointments, and making follow up contacts.• Ensured client confidentiality and privacy of client records and information.• Offered additional products and services available by H&R Block.• Generated business growth with new client growth and current client retention.• Continued education and research in tax expertise. • Completed the H&R Block Income Tax Course with 100+ hours of training and orientation covering topics that include: • Filing Requirements , Exemptions and Adjustments to Income, Wages, Income and Taxes • Interest and Dividend Income, Earned Income Credit, Affordable Care Act • Retirement Contributions and More

Dallas/Fort Worth Area

Sharing the Magic of Macy's

Irving, Tx

On behalf of our clients – employers, health plans, unions and government health programs – we make the use of prescription drugs safer and more affordable.Provided support to the Director of Pharmacy Practice and other management staff at the Irving Contact Center Pharmacy as requested, including the following:• Managed and maintained all legal, regulatory and required State Boards of Pharmacy licensing and Prescription Monitoring Programs documentation records and files for the Director of Pharmacy Practice office. • Completed corporate regulatory notifications and follow-up; ensured all logs, files and databases maintained and kept up-to-date. • Ensured corporate and department audit, compliance and legislative requirements adhered to, and appropriate systems and controls implemented as needed.• Approved staff pharmacists’ hours for weekly payroll, and monitored pharmacist schedules in Aspect Empower for occurrence tracking in ADP E-Time; notified pharmacist management and HR staff of any required updates and corrections. • Created, tracked and recorded required training modules for pharmacists, updated in SharePoint database and ensured all training completed on time, with reminders sent to staff as needed. Created updated instructions with changes as needed for required training documentation.• Processed invoices for payment in Oracle E-Business Suite. Worked with corporate office team to transition process into new database system from local office using Ariba network, also contacted vendors as needed.• Scheduled meetings, travel arrangements and special events as needed for on-site management and other departments, as well as assisted Directors in the Arizona and Missouri offices.• Provided confidential administrative support and completed all other duties, responsibilities, and special projects as assigned.

Dallas, Tx

Serving language communities worldwide, building their capacity for sustainable language development, by means of research, translation, training and materials development.Executive Secretary and Administrative Assistant positions: 1998 – 2003Provided administrative support to the Director of Americas Area, the Director of Americas Group, and other management staff as requested:• Created and maintained paper file systems and electronic document databases.• Prepared and monitored department budgets and expenditures.• Implemented computer hardware and software support and training for office staff.• Supervised and trained part-time office workers and short-term volunteers.• Organized travel and meeting arrangements for both on-site and off-site meetings and conferences for up to 100 domestic and international participants. Project Funding Assistant and Office Manager positions: 1993 – 1998Provided administrative support to the Vice President of Program Development, and other management staff as requested:• Promoted from general office staff position.• Provided customer service and information for internal and external clients.• Developed solutions for customer and employee inquiries.• Approved and processed purchase orders and check requests.• Monitored $1 million+ annual global project funding requests and expenditures.• Coordinated the preparation, translation, completion and distribution of the corporate annual report into English, Spanish, French and Portuguese editions.

Bba, Mba, Business Administration & Marketing

Activities and Societies: American Marketing Association, UTA Finance SocietyMagna Cum Laude Graduate

Associate Of Science (As)

Mountain View College Presidential Recognition of High Honors Award Recipient 2001, 2003