Provides support and guidance for the Hospitality Management Programme in respect of international partner requirements, standards and quality assurance specific to course progression, student achievement and alternative methods of delivery due to the pandemic-COVID-19. Internal verification of pre and post-delivery of assessments and a mentor. Adviser for the School of Business Pearson Higher National Diploma Online Blended Learning Programme. Subject: Managing a Successful Business Project.

Provides support and guidance for the Hospitality Management Programme in respect of international partner requirements, standards and quality assurance specific to course progression, student achievement and alternative methods of delivery due to the pandemic-COVID-19. Internal verification of pre and post-delivery of assessments and a mentor.Subjects taught: Rooms Division Management; Property Management Systems (OPERA) and Industry Placement/Work Integrated Learning.

Managed the School of Hospitality Management operations as well as developed a three-year teach-out plan. Student Affairs covered institutional, inter-school and external events, student organizations, leadership development, discipline and collaboration with library and sister school’s students’ services. Preparation and implementation of procedures and training for the transition to online classes, activities and work from home arrangements. Assumed the role as Deputy QMR for ISO 9001:2015 IQA and EQA Surveillance Audit. Also responsible for sourcing alternative business revenue streams, monitoring operational expenses and re-align strategies to maximize profitability during an economic downturn.

Continued to manage and monitor the School of Hospitality Management and coordinate requirements of International partners. With the introduction of K-12 implemented Senior High School (Grades 11 & 12) ABM & Home Economics strands offering dual qualifications and accelerated entry to college programmes. Obtained PRC (Professional Regulation Commission) accreditation and delivered professional courses with CPD credits for the academe and developed English language programmes for adult learners. Responsible for departmental planning, OPEX, CAPEX and Payroll preparation and monitoring of budgets. Acted as officer in charge in the absence of the president.

Managed the daily operations of the School of Hospitality Management and implemented Culinary Arts and Leisure and Tourism programmes accredited by EDEXCEL, UK. Subsequently coordinated the smooth transition and implementation of curriculum and standards of ICHM (International College of Hotel Management, Adelaide, Australia) and accreditation by ASQA and then TEQSA as the qualifications moved from the vocational education and training (VET) sector to higher education status. Responsible for the departmental planning and budgeting, annual audits and developing affiliations with both local and international industry partners. The role also included teaching; monitoring the internship programme; ISO Internal Auditor and overseeing the daily operations of SGEN Foods (restaurant, kitchen, cafeteria and coffee shop operations).

Managed the daily operations of the company on behalf of the overseas owner; overseeing the academics, administration, finance and marketing aspects of operations. Achieved accreditation by Edexcel, UK as the only Centre in the Philippines and implemented faculty training, systems, procedures and quality assurance to maintain excellent annual audit findings. Also developed affiliations with international affiliates in respect of internships and further study opportunities for students and coordinated with local counterpart Southville Foreign Colleges.

Managed the daily operations of the Philippines campus of IHMES. Coordinated with the main campus in the Isle of Man and the local counterparts at Southville Foreign Colleges. Responsible for the Hotel and Restaurant Management programme development, administration and marketing. Specialized in teaching Front Office and Rooms Division related subjects.

Responsible for the set-up of the pre-opening operations, establishing procedures, budgets, management and staff selection and coordinating with contractors. Involved in the selection and setup of the various systems, which included Fidelio, Shortland and NEAX PABX. Property opened in February 1998 with 253 rooms, 5 Food and Beverage outlets, banqueting and leisure facilities. Reported directly to Dutco Hotels Group General Manager and responsible for the day to day operations of 278 staff.

Responsible for and overseeing the daily operations of the Front Office, Housekeeping and Laundry Departments. Responsible for the selection and installation of an upgraded Room Management System to Lanmark. Preparation of departmental budgets and monitoring of revenue and expenses and implemented a yield management system. Attended international trade exhibitions and contracting of tour operators.