Carol Rodriguez, Mba Email and Phone Number
I'm a Southern California native who has lived and worked in vibrant cities across the state and internationally in Spain. Motivated by my commitment to my community, I earned my BA in Political Science from UCLA, where I cultivated a strong work ethic, strengthened relationships, sharpened my analytical skills, and deepened my passion for helping people. These values have guided my career as a customer advocate, where I transformed customer experiences, delivered operational excellence, led high-performing teams, and consistently achieved financial targets and high satisfaction ratings at highly regarded global brands.As a continuous learner, I have acquired knowledge and certifications in creative writing, project management, Salesforce administration, and EDI. My curiosity and desire to learn earned me my MBA from CSUMB, where the focus on responsible business quenched my thirst for impactful change. The result was the creation of Custamor Lab, a company dedicated to empowering companies to leverage customer love as a business strategy with intentional customer journeys, new technologies, and trained enthusiastic and empathetic customer-facing teams, building community and revenue through customer excellence. My dedication to nurturing talent has led me to be involved at CSUSM, as an Executive in Residence, where I coach and mentor future business leaders. Enveloped by the excitement of academia, I have taken on an additional role as a lecturer, set out to guide aspiring business leaders to apply their innate brilliance and classroom learning to real-world experiences, preparing them for future success with experiential learning. We can achieve remarkable outcomes by putting people first—whether they are customers, students, or employees. As I continue to explore new opportunities and challenges, I remain committed to creating environments where excellence thrives.
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LecturerCsusm College Of BusinessSan Diego, Ca, Us -
Founder - Customer Experience ArchitectCustamor Lab Jan 2023 - PresentCarlsbad, California, United StatesCustomer Experience Business Consulting and Services. -
LecturerCsusm College Of Business Dec 2023 - PresentSan Marcos, California, United States -
Senior Director Customer Success And OperationsNixon Sep 2019 - Nov 2022Carlsbad, California, United States -
Director Of Sales Operations And Customer ServiceNixon Aug 2016 - Sep 2019Encinitas, California -
Senior Manager Sales Operations And Customer ServiceNixon Sep 2010 - Aug 2016Encinitas, California -
Customer Service ManagerNixon Jun 2008 - Sep 2010Encinitas, California -
Logistics Manager/Customer Service ManagerHurley Jun 2004 - Jan 2006Barcelona, Spain -
Corporate Planner/Production PlannerGuess?, Inc. Apr 2002 - Jun 2003Los Angeles, California, United States -
Basics PlannerLucky Brand Jun 2001 - Mar 2002Los Angeles, California, United States -
International Distribution And Merchandise PlannerGap Inc. Jun 1999 - Feb 2001San Francisco, California, United States
Carol Rodriguez, Mba Education Details
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Political Science, International Relations -
Master Of Business Administration - Mba -
Spanish Language And Literature
Frequently Asked Questions about Carol Rodriguez, Mba
What company does Carol Rodriguez, Mba work for?
Carol Rodriguez, Mba works for Csusm College Of Business
What is Carol Rodriguez, Mba's role at the current company?
Carol Rodriguez, Mba's current role is Lecturer.
What schools did Carol Rodriguez, Mba attend?
Carol Rodriguez, Mba attended University Of California, Los Angeles, California State University, Monterey Bay, University Of California, Berkeley.
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