Meticulous and collaborative leader with more than 15 years of experience in researching and developing excellent process implementation strategies. Proficient in leading cross functional team to improve procedures and boost overall performance. Leverage excellent communication skill to foster relations with clients, colleagues, stakeholders, and senior leadership. Expert at orchestrating projects, defining project scope, schedule, timeline, and milestones. Adept at devising and drafting methods to facilitate staff training and development.Project Management I Customer ServiceEmail: Carolsavner@gmail.comPhone: 570-881-1721Senior Implementation Executive providing excellent customer service and team leadership. Proven ability in Plan development and Streamlining Processes. Exceptional drive to succeed. Skilled in Relationship building and working with offshore staff.