Carol Shaffer

Carol Shaffer Email and Phone Number

Happily Enjoying Eternity Leave @
About Carol Shaffer

KEY ACCOMPLISHMENTS: • Increased success and profitability of training and certification programs – consistently – in multiple organizations.• Saved millions of dollars of external spend to vendors and publishers by negotiating effective course materials packages and compelling software contract terms and conditions.• Developed several inaugural corporate universities/corporate training departments from the ground up.• Designed and implemented innovative, scalable, and effective tools and techniques that increased the efficiency of training design and development, and streamlined course project management.• Led cross-functional teams of up to 24 direct reports, comprising onsite and virtual members located in the US and overseas, on diverse client projects. CORE COMPETENCIES:• Global Strategy Development • Multi-Dimensional Program and Project Management• Program Evaluation and Improvement• ROI Analysis, Metrics, and Reporting• Training Design and Development• Training Delivery – Traditional & Blended eLearning• Problem-Solving and Critical Thinking• Needs Assessment, Analysis, and Anticipation• Oral and Written Communication and Presentation Skills• Mission-Driven Visionary Thinking• Leadership and Cross-Functional Collaboration• Change Leadership and Change Management• Organizational Skills with Comprehensive Attention to Detail• 360-degree Relationship Management • Technological Innovation, Flexibility, and Adaptability• Clear Focus, Drive, and Sense of Urgency

Carol Shaffer's Current Company Details
The Retirement Project

The Retirement Project

Happily Enjoying Eternity Leave
Carol Shaffer Work Experience Details
  • The Retirement Project
    Chief Adventure Officer
    The Retirement Project Jun 2022 - Present
    Carrollton, Texas, United States
  • Citi
    Vp, Chief Information Security Office, Program Management, Project Management
    Citi Jun 2015 - Jun 2022
    Dallas/Fort Worth Area
    Manage portfolio of global information security and cybersecurity programs and projects.
  • Vista College
    Industry Advisor And Consultant
    Vista College Jun 2015 - Mar 2018
    Dallas/Fort Worth Area
    Education Futures Group LLC | Vista College (HQ): Served as industry advisor and subject matter expert developer for several academic programs, including business, finance, management, sales and marketing, information security, information technology, human resources, and general education.
  • Vista College
    Corporate Vice President Of Curriculum
    Vista College Jun 2013 - May 2015
    Dallas/Fort Worth Area
    Education Futures Group LLC | Vista College (HQ): Designed, developed, and implemented education strategy for academic programs, certification offerings, and continuing education.
  • Itt Educational Services, Inc.
    Vice President Of Curriculum Development
    Itt Educational Services, Inc. Aug 2009 - Apr 2013
    Indianapolis, Indiana Area
    Led and managed the design, development, and revision of the organization's resident and online education programs.
  • Various Colleges & Universities
    College & University Faculty
    Various Colleges & Universities 1983 - 2010
    Atherton, Ca; Austin, Tx; Lansing, Mi; East Lansing, Mi
    • Guest Instructor, St. Edward’s University, Courses: Sales & Marketing; Technical Recruiting• Guest Instructor, Michigan State University, Courses: Sales & Marketing in the Telecommunication Industry; Proposal Writing & RFP Design• Guest Instructor, Austin Community College, Course: Business Management; Marketing• Adjunct Faculty, Menlo College, Course: Introduction to Management Information Systems• Part-time Faculty, Austin Community College, Course: Introduction to Technical Writing• Part-time Faculty, Lansing Community College, Course: Managerial Statistics• Graduate Teaching and Research Assistant, Michigan State University, Courses: Audience Survey & Analysis; Cable Management; Telecommunication Process & Effects; Local Area Networking; Proposal Writing & RFP Design; Telecommunication & Computers
  • Shaffer Consulting & Management
    Owner And Principal
    Shaffer Consulting & Management Sep 2004 - Aug 2009
    Austin, Texas Area
    Served in highly visible training, consulting, and project management roles for leading corporations in the financial, technology, health care, pharmaceutical, telecommunications, software, publishing, energy, and manufacturing industries.
  • S&P Global Platts
    Consulting Engagement
    S&P Global Platts Nov 2008 - Feb 2009
    Houston, Tx
    Project Manager, Instructional Designer, Financial & Energy Markets, Platts (a McGraw-Hill Company), Houston, TX
  • Amylin Pharmaceuticals
    Consulting Engagement
    Amylin Pharmaceuticals Mar 2008 - Oct 2008
    San Diego, Ca
    Project Manager, Organizational Change Management & Training, Amylin Pharmaceuticals, San Diego, CA
  • Mitratech Holdings, Inc.
    Consulting Engagement
    Mitratech Holdings, Inc. Jun 2007 - Mar 2008
    Los Angeles, Ca
    Vice President, Education Services, Mitratech Holdings, Inc., Los Angeles, CA
  • Wimax.Com Broadband Solutions, Inc.
    Consulting Engagement
    Wimax.Com Broadband Solutions, Inc. Dec 2005 - Jun 2007
    Austin, Tx
    Chief Learning Officer, Training & Partner Development, WiMax.com Broadband Solutions, Inc., Austin, TX
  • Taleo Corporation
    Consulting Engagement
    Taleo Corporation Dec 2004 - Dec 2005
    San Francisco, Ca
    Director, Business Development, Training & Knowledge Management, Taleo Corporation, San Francisco, CA
  • Genesys
    Director Of Genesys Corporate University, Genesys Telecom Labs
    Genesys Jan 2003 - Sep 2004
    San Francisco Bay Area
    Head of training and operations for $25M corporate university. Partnered with sales team—created Sales Academy to design, develop, and sell seamless, cutting-edge training products and solutions utilizing emerging technologies.
  • Callidus Software
    Managing Director Of Global Education Services
    Callidus Software Mar 2001 - Oct 2002
    San Jose, Ca
    Managed a multimillion-dollar education department to develop and oversee strategic implementation partnerships and provide internal and external education services for customers.
  • Nortel Networks
    Worldwide Director Of Learning
    Nortel Networks 1999 - 2001
    San Jose, Ca
    Created $50M sales opportunity with conception, development, and deployment of exclusive eTraining product.
  • Ambac Connect, Inc.
    Director Of Training, Documentation & Support Services
    Ambac Connect, Inc. 1998 - 1999
    Austin, Tx
    Established comprehensive training services portfolio and managed internal and client training delivery.
  • Vtel Videoconferencing
    Director Of Global Training And Product Manager
    Vtel Videoconferencing 1996 - 1998
    Austin, Tx
    Conceived, implemented, and managed $5M corporate university division.
  • Apple
    Training Manager
    Apple 1995 - 1996
    Austin, Tx
    Led design, development, and delivery of Apple’s first venture into Internet/online training.
  • Dell
    Manager Of Worldwide Sales And Technical Training
    Dell 1991 - 1994
    Austin, Tx
    Co-founded $multi-million Dell University and established Dell sales certification and technical certification programs.
  • Zenith Data Systems
    Corporate Sales Training Manager
    Zenith Data Systems 1989 - 1991
    Greater Chicago Area
    Built and ran global dealer/partner profiling system, dealer orientation/training. Executive Producer, ZDS Audio Library.
  • At&T
    Sales And Marketing Account Manager
    At&T 1985 - 1989
    Greater Detroit Area
    Consistently exceeded sales objectives representing multiple product and service lines and received 100% Club awards in multiple territories.

Carol Shaffer Education Details

Frequently Asked Questions about Carol Shaffer

What company does Carol Shaffer work for?

Carol Shaffer works for The Retirement Project

What is Carol Shaffer's role at the current company?

Carol Shaffer's current role is Happily Enjoying Eternity Leave.

What is Carol Shaffer's email address?

Carol Shaffer's email address is ca****@****oup.com

What is Carol Shaffer's direct phone number?

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What schools did Carol Shaffer attend?

Carol Shaffer attended Boston University, Michigan State University, Texas Tech University, Florida State University, University Of South Florida.

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