Carol Shoemaker Email & Phone Number

Scottsdale, Arizona, United States

Manager of Events & Conference Services for HonorHealth Network.Provides leadership to the Event & Conference Services Team that supports, multiple Conference Centers within the HonorHealth Network. Plans and manages event logistics for HonorHealth Executive Team, Symposiums, Corporate Initiatives and HonorHealth Foundation.

Scottsdale, Arizona, United States

Manage and coordinate healthcare meetings, special events and conferences located at HonorHealth campuses, venues and assist the HonorHealth Foundation with planning fundraising events.

Jw Marriott Desert Ridge Resort & Spa

Managed corporate and non-profit events of 500-2000 attendees and local events of any size. Conducted site visits, pre-planning visits as well as tastings. Managed the logistics from pre-event phase through post-event phase for local catering groups to complex large corporate conferences. Developed a strong partnership with group contacts to ensure the success of their program is a collaborative experience between sales, the hotel, and the attendees. Member of the Spirit to Serve, Community Service Team for Marriott.•Provide all necessary pre-event documentation to client and hotel staff by internal deadlines to ensure flawless execution.•Capitalize on opportunities to up-sell and increase average check while enhancing the customer’s experience and managing the customers budget.•Facilitate Pre and Post-Convention Meetings, ensuring the client’s vision and requests are being upheld from beginning to end. •2019 Marriott President's Circle Achiever for Event Management in the America's. Ranked within the top 5% of Event Managers in all of North and South America. •2019 JW Marriott Take Care Committee Member•2019 Marriott Golden Circle, Gold Level Achieved•93% Event Satisfaction Survey and Personal Intent To Recommend score. •100% Planning score for 2019.

Renaissance Phoenix Downtown Hotel

Managed the logistics from pre-event phase through post-event phase for local catering groups to complex city-wide conferences.• Achieved 100% Event Satisfaction Survey, Personal Intent To Recommend & Planning scores for 22 months• Developed strong partnerships with group contacts to ensure the success of their programs and a collaborative experience among sales, the hotel, and the attendees.• Provided all necessary pre-event documentation to client and hotel staff by internal deadlines to ensure flawless execution of events.• Capitalized on opportunities to up-sell and increase average check to enhance the customer’s experience while considering their budget.• Facilitated Pre and Post-Convention Meetings, ensuring the client’s vision and requests were being upheld from beginning to end • 2016 Q2, Leader of the Quarter & Chair of the Spirit to Serve, Community Service Team for Marriott

Renaissance Phoenix Downtown Hotel - 2015 Marriott Hotel Of The Year

Phoenix, Arizona Area

Managed all children’s programming for up to 200 children weekly. Orchestrated and coordinated all major church community special events that ranged from 200 – 1700 people. Managed and trained 80 volunteers on a weekly basis in the church’s largest ministry. • 2009 Created an interactive children’s program based upon how children learn; through object lessons, music, teamwork play and arts and crafts. Program branded as Adventure Kidz. Program was the first of its’ kind in the Greater Phoenix Area.• 2009 Created and orchestrated low-cost childcare programs: Weekly, Mom’s Morning Out and Monthly Parent’s Night Out• New children’s programming resulted in a 18% raise in attendance, making Children’s Ministry the largest ministry in the church.

Phoenix, Az

Nurtured and taught severely mentally and physically handicapped 2nd – 4th grade students. Delivered physical and occupational therapy. Taught and encouraged life skills such as independent feeding and introduced simple educational concepts.• 2007 Paradise Valley School District Interfaith Coalition Member: Provided community resources to Title 1 schools and equipped school professionals along with students resources needed to succeed academically.

West Dundee, Il

Coordinated fundraising and special events. Coordinated facility maintenance and contracts for church property. Provided property maintenance cost analysis and strategic ways to cut overhead costs. Oversaw interior/exterior aesthetics and decorating. Provided administrative support to ministry staff on a part-time basis.• Decreased property maintenance costs by 9%.• Created donor events which raised $2M in building campaigns.

Lincolnshire, Il

Managed interior of 64,000 sq. ft. facility including space planning, CAD design, phasing of construction projects and execution of corporate moves and daily compliance standards. Managed support services department and implemented outsourcing strategies where appropriate. Responsible for all company purchases and leasing negotiations relating to the office environment including office furniture, machines and supplies.• Negotiated corporate moving contracts which resulted in a 10% savings.• Negotiated mail services, 3rd party contract resulting in 19% labor savings.

Education record

Education record