Senior Business Analyst
CurrentMember of the Te Ara Manaaki (TAM) Project. TAM is DIA’s business transformation project. The future state model is to have a Customer Centric Management System (CCMS) using Microsoft Dynamics365 to process all products while increasing identity proofing, automate where appropriate, and retire legacy systems. With the use of Azure Dev Ops (ADO), ADO Epics (SpecMap) are created to define work and track progress as all requirements and supporting artefacts which are reviewed by Policy, Privacy, Security, et al. to ensure fit-for-purpose. Involved in the following Epics:• Customer Enquiry Management• Stock Management• Descent Citizenship and Confirmation Certificates• Outbound Messaging