Carol Thelen Email & Phone Number

Irvine, Ca

● Set up client contracts● Create support cases● Plan and lead team events● Activate and deactivate employees in internal system● Book travel in Egencia● Manage employee permissions for various software● Schedule meetings for multiple attendees both virtual and on location ● Manage birthday, anniversary and special event cards and gifts● Answer phones● Create UPS labels for shipments● Order supplies for team members● Create training guides● Order catering

San Francisco Bay Area

● Processed incoming ordering into the network● Received all incoming packages● QC’d all incoming samples and orders to ensure items and quantities were correct● Logged samples into network for scientists● Quality Control for all outgoing items● Facilitated with maintenance as needed● Placed supply orders● Monitored order tables and reached out to program managers to contact clients and update status.● Open office/building● Greeted customers and visitors● Answered phones● Manage files● Register attendees for symposium

● Open office● Place office orders● Edit and format blogs for posting on LinkedIn and on company website via Wordpress● Spearheaded search for new office space● Create email campaigns in MailChimp● Assist in creating marketing and sales material● Send contracts to new clients to be signed via HelloSign● Schedule meetings● Contact vendors for new services

● Audit provider billing● Contact providers and billing department to resolve any billing discrepancies ● Manage provider files● Collect Timesheets and Expense Reports● Reconcile credit cards● Create new employee and provider files ● Enter new employees and providers into SunGard and Excel● Run Reports● Manage distribution/return of Assessment Kits● Contact tech support or maintenance for any machine or network issues ● Create and maintain office shared calendar● Create new client e-charts and enter into database● Create and send welcome packets to new families● Manage client e-charts● Order office and provider supplies● Make sure provider’s licenses and credentials are up to date● General filing● Answering phones● Various Administrative projects for the Program Director● Open office● Manage mail and shipments for office● Contact candidates to schedule interview date/time● Check Purchase Orders and enter Authorizations

• Trained staff on new time clock and time off system• Covered front desk, answered phones, greeted families• Reviewed and typed up curriculum• Trained staff on new curriculum form• Updated & created student files• Created and maintained center’s newsletter• Created forms for teachers and front office• Filing• Updated family emails

• Client Consultations & Correspondences• Head Photographer for all weddings & portrait sessions• Retouch all images using Photoshop • Design all albums and coffee table books • Design all marketing materials• Design & maintain website & blog• All accounting / bookkeeping

• Part of two & three person teams • Cared for up to 32 children, ages 2.5 – 5• Was acting Lead Teacher while Lead Teacher was out • Prepared curriculum when needed • Helped to prepare 5 yr olds for Kindergarten• Informed parents of their children’s progress on a regular basis• Worked closely with parents in a Co-op classroom

• 2nd photographer• Photographed groom & groomsmen getting ready• Photographed bride & father waiting for ceremony began• Assist with formal shots

• Created quotes and invoices in the MYOB• Updated invoice log• Balanced accounts / Wrote checks• Created flyers and brochures in Photoshop • Answered phones

• Cared for children between the ages of 6 months to 3 years • Primarily responsible for 3 – 6 children at one time

• Part of a five person team • Cared for up to 30 children, ages 2 – 5 • Personally responsible for 6 – 8 children• Prepared curriculum • Helped to prepare 5 yr olds for Kindergarten• Informed parents of their children’s progress on a regular basis• Held parent teacher conferences

• Answered 400 plus telephone calls daily• Order entry• Order maintenance• Maintenance for scheduled shipments• Assisting Human Resource Manager in various projects

Mfa, Photography

Bachelor Of Fine Arts (Bfa), Photography

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies