Carolus Borromeus Widiyatmoko

Carolus Borromeus Widiyatmoko Email and Phone Number

AVP Enterprise Digitization and Change Management @ Telkom Indonesia
Jakarta, Indonesia
Carolus Borromeus Widiyatmoko's Location
Jakarta, Indonesia, Indonesia
Carolus Borromeus Widiyatmoko's Contact Details

Carolus Borromeus Widiyatmoko personal email

About Carolus Borromeus Widiyatmoko

Seasoned technology leader with a strong track record in driving digital IT innovation to enhance compliance and risk management processes. With over 15 years of experience in IT leadership, I excel in driving digital transformation to boost compliance, risk management, and operational efficiency. Currently, as AVP of Enterprise Digitization & Change Management at Telkom Indonesia, I lead initiatives focused on aligning digital processes with regulatory requirements while mitigating risk. My expertise spans IT system integration, customer experience management, data warehousing, and business intelligence.My academic background includes an M.Sc. in Business Informatics, where I developed scalable frameworks for distributed teams using agile methodologies. With a focus on advanced B2B customer risk profiling using machine learning techniques, I am currently pursuing a doctoral degree in information systems to further develop my capacity to use data-driven insights for strategic business decisions.

Carolus Borromeus Widiyatmoko's Current Company Details
Telkom Indonesia

Telkom Indonesia

View
AVP Enterprise Digitization and Change Management
Jakarta, Indonesia
Website:
telkom.co.id
Employees:
21334
Carolus Borromeus Widiyatmoko Work Experience Details
  • Telkom Indonesia
    Avp Enterprise Digitization And Change Management
    Telkom Indonesia
    Jakarta, Indonesia
  • Telkom Indonesia
    Avp Enterprise Digitization & Change Management
    Telkom Indonesia Jul 2023 - Present
    Jakarta, Indonesia
  • Telkom Indonesia
    Assistant Vice President, Enterprise Compliance & Change Management
    Telkom Indonesia Sep 2021 - Sep 2023
    Jakarta, Indonesia
    >> Foster a positive culture of compliance by working proactively with the Internal Audit, Risk and Control Management, IT Division and other compliance professionals to ensure that best practices are followed in accordance with the applicable laws, rules, regulations and internal policies.>> Prevent, detect and mitigate compliance, regulatory and reputational risk across the firm and helps to strengthen the firm’s culture of compliance.>> Communicate the Enterprise IT… Show more >> Foster a positive culture of compliance by working proactively with the Internal Audit, Risk and Control Management, IT Division and other compliance professionals to ensure that best practices are followed in accordance with the applicable laws, rules, regulations and internal policies.>> Prevent, detect and mitigate compliance, regulatory and reputational risk across the firm and helps to strengthen the firm’s culture of compliance.>> Communicate the Enterprise IT architecture and roadmap to all stakeholders and evaluate risks related to the IT architecture and roadmap and mitigation plan if needed. Show less
  • Telkom Indonesia
    Assistant Vice President, Enterprise Customer Experience Management
    Telkom Indonesia Aug 2020 - Sep 2021
    Jakarta, Indonesia
    Drive positive customer experiences that create customer surprise and delight, conversion to sale, retention and growth; building on insights and the voice of the customer as derived from qualitative and quantitative data.Champion and leverage data sources such as the voice of customer, insights and analytics, emotional and behavioral research, and customer journey mapping, to fully understand our corporate customers’ experience while focusing daily on delivering value to the company… Show more Drive positive customer experiences that create customer surprise and delight, conversion to sale, retention and growth; building on insights and the voice of the customer as derived from qualitative and quantitative data.Champion and leverage data sources such as the voice of customer, insights and analytics, emotional and behavioral research, and customer journey mapping, to fully understand our corporate customers’ experience while focusing daily on delivering value to the company, solving customer experience problems and realistically developing new opportunities.Define and execute multi-channel programs designed to convert, retain, and grow customers. Drive strategic direction for the tools and technology to support the implementation of customer experience initiatives.Orchestrate account management, customer relationship management, and customer experience management policies in an integrated set of strategic initiatives that promote highest internal productivity and excellent customer satisfaction Show less
  • Telekomunikasi Indonesia
    Assistant Vice President, It System Integration For Enterprise Business
    Telekomunikasi Indonesia Sep 2019 - Aug 2020
    Greater Jakarta Area, Indonesia
  • Telekomunikasi Indonesia
    Manager, Cx Management Platform Development
    Telekomunikasi Indonesia Aug 2018 - Aug 2019
    Greater Jakarta Area, Indonesia
  • Telekomunikasi Indonesia
    Manager, Process Orchestration & Integration
    Telekomunikasi Indonesia Mar 2018 - Jul 2018
    Greater Jakarta Area, Indonesia
  • Telekomunikasi Indonesia
    Senior Expert, Service Platform And Orchestration
    Telekomunikasi Indonesia Sep 2017 - Feb 2018
    Greater Jakarta Area, Indonesia
  • Telkommetra
    Secretary To The Commissioner For Audit, Planning And Risk Management
    Telkommetra Oct 2021 - Present
    Jakarta, Indonesia
  • Pt Infomedia Nusantara
    Manager, Mobile Apps Development
    Pt Infomedia Nusantara Mar 2015 - Aug 2015
    Jakarta
    Ahhh .... This is the era where everyone doesn't want to be separated from his gadget even during meetings, while talking with your partner, and in the toilet! Do not lie to me. Just admit it!Yes, it's not only you Sir. Your customers also do the same thing. They began to be lazy to read your website and emails from you. Touch him through his smartphone! We help you make it happen.
  • Pt Infomedia Nusantara
    Manager, Analytic & Business Intelligence
    Pt Infomedia Nusantara Mar 2014 - Feb 2015
    Greater Jakarta Area, Indonesia
    Let the data talk to you by themselves! CRM becomes a mandatory business process conducted by each company. But the analytical CRM will make you different from the others. You can take better action as you become more informed and confident and able to have further insight because you understand your data, your interactions with your customers, what people are talking about your products, your services. This is what we do with our CRM analytics to enable to you do those cool things.
  • Telekomunikasi Indonesia
    Expert, Data Warehouse Modeling & Transformation
    Telekomunikasi Indonesia Mar 2011 - Feb 2014
    Bandung Area, West Java, Indonesia
    * Plan the data modelling and transformation annual activities in the term of data warehouse * Determine, evaluate, and align the enterprise data warehouse lifecycle to the Telkom enterprise application roadmap and business activities* Initiate the business data model to rouse the business activities* Create continuous planning and development of process modeling and data warehouse * Create comprehensive evaluation and improvement of enterprise data warehouse linked to the… Show more * Plan the data modelling and transformation annual activities in the term of data warehouse * Determine, evaluate, and align the enterprise data warehouse lifecycle to the Telkom enterprise application roadmap and business activities* Initiate the business data model to rouse the business activities* Create continuous planning and development of process modeling and data warehouse * Create comprehensive evaluation and improvement of enterprise data warehouse linked to the evolution of technology and corporate needs* Manage development team for DSS as end user presentation, both in online desktop and mobile applications Show less
  • Telekomunikasi Indonesia
    Assistant Manager, Oss Application
    Telekomunikasi Indonesia Jun 2008 - Feb 2011
    Medan Area, North Sumatera, Indonesia
    This is the place where we talk to the machine. He will be always cool in response to the commands we give, or if he's really hate us then he would stop and hang.Specialities:* Development in OSS applications * Support for the implementation and development of centralizedOSS applications* Generate comprehensive development and system integration for Telecommunication Management System i
  • Freelance Photographer
    Photographer
    Freelance Photographer Jan 1997 - Feb 2011
    Bandung Area, West Java, Indonesia
    - Freelance photographer for corporate, company profile, and product photography, personal & portrait photography, cityscape & architectural photography.- Contributor of a local lifestyle magazine.
  • Telekomunikasi Indonesia
    Specialist, Customer Service System
    Telekomunikasi Indonesia Mar 2003 - May 2007
    Medan Area, North Sumatera, Indonesia
    This is a fun environment as you will meet many user and liked you if you do right, or berate you if you make the slightest mistake. But basically they are the best people in our company, because without them, our customers won't pay the bills. So we always support them happily.Specialities:* Comprehensive system operation & maintenance for legacy services and customer service system (CSS) and its derivative applications.* Generated continuity development and inovation in system… Show more This is a fun environment as you will meet many user and liked you if you do right, or berate you if you make the slightest mistake. But basically they are the best people in our company, because without them, our customers won't pay the bills. So we always support them happily.Specialities:* Comprehensive system operation & maintenance for legacy services and customer service system (CSS) and its derivative applications.* Generated continuity development and inovation in system integration for telephony and broadband support systems* Support the development and operational oversight for the Account Receivable Provisioning Engine Show less
  • Telkom University
    Lecturer Assistant
    Telkom University Jan 1999 - Feb 2002
    Bandung Area, West Java, Indonesia
    Teaching, teaching, and teaching!Lecturer & Lab Assistant for :- Basic Programming Class- Data Structure Class- Multimedia Lab- Protocol Engineering Lab

Carolus Borromeus Widiyatmoko Skills

Business Intelligence Data Warehouse Architecture Data Warehousing Performance Dashboards Android Development Database Administration Etl Data Modeling Data Management It Management Programming Database Design Open Source Software Databases Oracle Pl/sql Development Pentaho Telecommunications Project Management It Audit Netezza Data Mining Sdlc Mysql Oracle Php Pl/sql Css Integration Systems Analysis Enterprise Architecture Business Process Management Data Analysis Business Analysis Method Engineering Customer Relationship Management Sql It Capital Planning It Service Management Itil It Consulting It Operations Management Business Process Outsourcing Etl Tools Software Architecture Software Design Customer Experience Customer Experience Management Cx Data Integration

Carolus Borromeus Widiyatmoko Education Details

Frequently Asked Questions about Carolus Borromeus Widiyatmoko

What company does Carolus Borromeus Widiyatmoko work for?

Carolus Borromeus Widiyatmoko works for Telkom Indonesia

What is Carolus Borromeus Widiyatmoko's role at the current company?

Carolus Borromeus Widiyatmoko's current role is AVP Enterprise Digitization and Change Management.

What is Carolus Borromeus Widiyatmoko's email address?

Carolus Borromeus Widiyatmoko's email address is ca****@****ail.com

What schools did Carolus Borromeus Widiyatmoko attend?

Carolus Borromeus Widiyatmoko attended Diponegoro University, Utrecht University, Telkom University, Kolese Loyola.

What are some of Carolus Borromeus Widiyatmoko's interests?

Carolus Borromeus Widiyatmoko has interest in Table Tennis, Education, Playing Bass, Full Father Weekend, Photography, Science And Technology.

What skills is Carolus Borromeus Widiyatmoko known for?

Carolus Borromeus Widiyatmoko has skills like Business Intelligence, Data Warehouse Architecture, Data Warehousing, Performance Dashboards, Android Development, Database Administration, Etl, Data Modeling, Data Management, It Management, Programming, Database Design.

Who are Carolus Borromeus Widiyatmoko's colleagues?

Carolus Borromeus Widiyatmoko's colleagues are Stevie Allan, Romy Novryandi Anwar, Arif Fajar Irawan, Mohammad Rahadian Gumelar, Fatimah Wardatin Nisa, Wahyu Novian, Mutiara Bungsu.

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