Carolyn Dyson Email & Phone Number

Epping, Victoria, Au

Mount Waverley, Victoria, Au

Managed a team of 21 covering receivables ledger of $100M+Measured departments performance on 60+ debt, reviewing on a monthly basisCompiled varied and complex debtor reports on a monthly basis for debtor meetings with key stakeholders of the businessResearched and evaluated creditworthiness on top 20 high risk accounts, reported back to the business of recommendations and lodging PPSRManaged the continuous improvement of payment allocations in order for fast but accurate turnaroundCo-ordinated close off of EOM periodsCompleted performance reviewsStandardised Accounts Receivable manuals to assist with new hiresMaintained and recommended changes in the Corporate Credit Policy to Senior Management

Mount Waverley, Victoria, Au

Responsible for Accounts Payable and Receivable for ABG Group, which includes the Autobarn franchise, Opposite Lock, ABS, Midas Service Division and corporate stores with 8 direct reports.Discussed, negotiated payment arrangements with franchisees resulting in a high level of customer satisfaction and recurring businessHeld monthly debtor meetings with General Managers of each businessEnsured suppliers were paid within terms in order to receive settlement discounts and rebatesManaged monthly supplier reconciliationsProcessed the weekly foreign currency payments for each business, making payments to the bank for monthly hedging

Sydney, Nsw, Au

Managed a team of 6 people covering a monthly receivables ledger of $80M across Australia.Managed escalations from the sales department with regards to credit stopsWorked with monthly ageing and DSO targetsLiaised with administrators/liquidators to ensure claims processedEnforced legal action for overdue clients, including statutory demands and bankruptcy

Sydney, Nsw, Au

Managed a retail ledger of $20M+Liaised with sales and invoicing department to resolve client queriesFocused on aged unallocated cash itemsCarried out full and detailed reconciliationsMonitored and negotiated payment plans

Basking Ridge, Nj, Us

Managed a team of 32 people covering a receivables ledger of 120M+ for retail and global accounts across EMEAResponsible for the relationship of 2 outsourcing agents to ensure contracts and service level agreements were in placeReduced bad debt and credit note reserve from 4% to 1%Managed a project team to reduce the number of outstanding customer queries from 10,000 to zero in 5 months for UK & NetherlandsConducted monthly 1:1's with individual team members

Houston, Texas, Us

Managed a team of 9 with a retail ledger of 50M+ for trade, channel resellers, foreign services and sparesAssessed new and existing customer credit lines and authorised limits up to 1MCompiled detailed monthly report for Finance Director and business managers to highlight actual and potential risk situationsManaged a cash collections team of 3 in UK&I to ensure strict time deadlines were met for end of month resultsInvestigated new business customer to establish creditworthines and recruited and trained staff to ensure smooth intergration into the team and awareness of new technology and procedures