Carolyn C. Hopper Email and Phone Number
Carolyn C. Hopper work email
- Valid
- Valid
- Valid
- Valid
- Valid
Carolyn C. Hopper personal email
- Valid
Carolyn C. Hopper phone numbers
🤝 I'm a seasoned Customer Success Manager with a proven track record of exceeding customer satisfaction goals and optimizing overall customer experiences. I thrive in dynamic environments and am eager to join an innovative company where I can leverage my strategic mindset and data-driven approach to develop and implement customer success strategies that foster client loyalty, maximize product adoption, and drive revenue expansion.🍽️ At Aramark, I had the privilege of leading a student food services team that served over 400 students daily. We consistently achieved customer service scores above 98% for 2022-2023. My knack for identifying inefficiencies led to a reduction in waste by 42% and streamlined inventory processes that lowered costs by 7%. 🍽️ 📊 My proficiency in Tableau and Excel allows me to create dashboards that visualize complex datasets and track project performance - a testament to my analytical skills. I am also adept at onboarding, procurement, training, and account management.Education:🎓 Master of Arts, Innovative Leadership | Western International University | Phoenix, AZ | 3.9🎓 Bachelor of Science, Business Management | University of Phoenix | Phoenix, AZ | 3.85⭐ I thrive on learning new skills and finding creative solutions to challenges. If you're looking for someone who can drive customer success while fostering strong relationships with clients, let's connect! 🤝 💡⭐
Professional Panache
View- Website:
- directsupply.com
- Employees:
- 1310
-
Customer Success ManagerProfessional PanacheTucson, Az, Us
-
Category Analyst/ Customer Success ManagerDirect Supply Dec 2023 - PresentMilwaukee, Wisconsin, United States* Strategic Data Coordination: Orchestrated data collection and analysis across seven healthcare systems and service outsourcers. Leveraged insights to drive informed decision-making and enhance client experiences.* Client Relationship Excellence: Cultivated strong partnerships with C-suite financial experts, facility leaders, and end users. Acted as a trusted advisor, ensuring client satisfaction and long-term success.* Cross-Functional Collaboration: Collaborated closely with implementations, technology development, and project management teams. Contributed to the development of innovative software features, aligning with client needs.
-
Nutrition Operations LeaderAramark Oct 2022 - Dec 2023United States* Team Management and Efficiency: Managed a student food services team, ensuring high standards of customer service and satisfaction. Reduced waste by 42% and streamlined inventory processes, resulting in a 17% cost reduction.* Customer Service Excellence: Maintained customer service scores over 98% for the 2022-2023 period. Served over 400 students daily.* Problem-Solving and Issue Resolution: Addressed customer concerns promptly and effectively, resolving issues related to food services or student satisfaction. Demonstrated problem-solving skills by finding creative solutions to challenges in a fast-paced environment. -
Business AnalystGrant Street Group Feb 2022 - Jul 2022Remote* Liaison between government tax clients and the software development team, TaxSys Money Team* Generated reports to track and analyze project performance and progress.* Provided training sessions on new software applications and tools.* Developed dashboards in Tableau for visualizing complex datasets. -
Member Services CoordinatorCivica Rx Sep 2020 - Feb 2022Lehi, Ut, United States* Client Relationship Management: Established and maintained strong relationships with a diverse portfolio of clients, ensuring high levels of customer satisfaction and retention. * Acted as a customer advocate within the organization, communicating customer needs and feedback to relevant teams for continuous improvement.* Product Adoption and Training: Led customer training sessions and workshops to promote product adoption. Increased customer proficiency and maximized platform utilization. -
Store ManagerStarbucks Sep 2018 - Sep 2020Lehi, Utah, United States* Sales Performance Management: Successfully managed and led a high-performing Starbucks store with a busy drive-thru operation. Consistently achieved and exceeded sales targets and key performance indicators (KPIs).* Team Leadership and Development: Trained and mentored a team of 32 baristas, fostering a positive and motivated work environment contributed to low staff turnover and high team morale.* Data-Driven Decision-Making: Leveraged data and analytics to track store performance. Used insights to drive informed decision-making and identify opportunities for process optimization. -
Military Healthcare Development SpecialistChamberlain University May 2014 - May 2018East Coast Region, UsaClient Relationship Management: Conducted regular business reviews with clients, offering valuable insights and solutions to enhance relationships and demonstrate the company’s expertise.* Client Engagement: Developed strong connections with a portfolio of 214 clients by maintaining consistent communication and follow-up efforts.* Networking and Brand Building: Attended industry events and conferences to expand the network, raise brand awareness, and explore potential partnerships.* CRM Utilization: Leveraged CRM software to track client interactions, manage the sales pipeline, and maintain accurate records of business development activities -
Army Career And Employment Specialist (Aces)Human Resources Consulting, Inc. Jul 2013 - Apr 2014Fort Belvoir, Va* Developed and conducted comprehensive employment readiness workshops for transitioning soldiers, assisting over 500 personnel in their successful transition to civilian careers.* Established and maintained strong partnerships with local employers and industry representatives, fostering a network of over 200 companies to facilitate job placement opportunities for transitioning military personnel.* Utilized various career assessment tools and resources to match soldiers' skills, qualifications, and interests with suitable civilian job opportunities, resulting in enhanced job satisfaction and reduced unemployment rates.* Coordinated and executed numerous career fairs and hiring events, connecting over 1,000 military members with prospective employers and facilitating on-the-spot job offers for qualified candidates.
-
College ProgramWalt Disney World May 1998 - Dec 2000Orlando, FloridaThe Disney College Program is a prestigious internship opportunity offered by The Walt Disney Company. It provides college students from various disciplines with a unique chance to gain valuable professional experience while working at one of Disney's world-renowned theme parks or resorts.Engaged in exclusive learning experiences and professional development opportunities, broadening knowledge of the entertainment sector and enhancing leadership capabilities.Represented the Disney brand with enthusiasm and professionalism, embodying the company's commitment to excellence and creativity.
Carolyn C. Hopper Skills
Carolyn C. Hopper Education Details
Frequently Asked Questions about Carolyn C. Hopper
What company does Carolyn C. Hopper work for?
Carolyn C. Hopper works for Professional Panache
What is Carolyn C. Hopper's role at the current company?
Carolyn C. Hopper's current role is Customer Success Manager.
What is Carolyn C. Hopper's email address?
Carolyn C. Hopper's email address is ca****@****ail.com
What is Carolyn C. Hopper's direct phone number?
Carolyn C. Hopper's direct phone number is +170398*****
What schools did Carolyn C. Hopper attend?
Carolyn C. Hopper attended Western International University, University Of Phoenix.
What are some of Carolyn C. Hopper's interests?
Carolyn C. Hopper has interest in Children, Arts And Culture, Education.
What skills is Carolyn C. Hopper known for?
Carolyn C. Hopper has skills like Training, Leadership, Recruiting, Career Counseling, Public Speaking, Coaching, Leadership Development, Team Building, Employee Training, Policy, Customer Service, Human Resources.
Who are Carolyn C. Hopper's colleagues?
Carolyn C. Hopper's colleagues are Brian Carstens, Dana Wiedl, Brandon Bauer, Justin Morgan, Lauren Dunn, Justin Bainbridge, Giselle Castillo.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial