- Enhanced end-to-end processes and methodologies for implementing UKG Pro Human Capital Management (HCM) and UKG Pro Workforce Management (WFM) by leading cross-functional teams to identify and refine best practices.- Collaborated with the analytics team to improve the data quality. Facilitated automating data extractions, transformations, and data trending.- Presented accurate and meaningful metrics and KPI reporting to leadership monthly and highlighted progress on initiatives. Determined the best visualization of various data points.- Partnered with Engineering to expand the rollout of the UKG Pro WFM “Build-in-Production” process, achieving ~$3 million in implementation cost savings within a year and reducing time-to-live by an average of 3 weeks. MS Power BI reporting played a significant role in demonstrating our success.

- Developed Microsoft Power BI Reporting for Services Enablement to track progress toward critical metrics. The data warehouse included data from multiple disparted sources and required significant transformations to provide actionable data for leadership decision-making.- Created and managed internal SharePoint site, GDS Hub, to centralize and streamline access to the latest information on implementing UKG products. - Managed release readiness related to UKG Pro WFM Advanced Scheduling, Scheduling, Forecasting, Healthcare Analytics, and related entitlements and created knowledge articles in Salesforce for internal, partner, and customer consumption.

- Project manager for initial implementation and upgrades of Kronos (a.k.a. UKG) Workforce Central with a cross-functional team of ~45 leaders, subject matter experts, and consulting partners.- Managed project plans, tracked progress on deliverables, and communicated risks to executive stakeholders.- Communicated project status, open decisions, and risks to executive stakeholders.- Collaborated with HR, Payroll, and business leaders to identify opportunities for improvement, prioritized and developed the strategy to implement the changes.- Implemented employee self-scheduling for over 2500 clinical employees across 3 locations. Monitored effectiveness, added features, and continuously improved processes.- Implemented the organization's first SaaS, web-based application for the Risk Management department.

- Kronos Implementation Lead for a system-wide implementation of Workforce Timekeeper, Accruals, Advanced Scheduler, Attestation Tool Kit, and Mobile.- Successfully managed various cross-functional, cross-department projects in a collaborative environment.- Achieved PCI-DSS Credit Card compliance across the system in less than 9 months.- Implemented RL Solutions’ suite of products in the Cloud for risk management, patient feedback, peer review, and root cause analysis.- Designed and installed a command center for the go-live of the new Epic hospital information system.

- Implemented an electronic medical record, achieving Meaningful Use Attestation in less than two years, resulting in the receipt of $2.1MM from CMS. - Extracted data for data mining, reporting, and regulatory purposes.- Facilitated the IT Steering Committee and liaised with the Board.- Created a high-level systems roadmap for the executives and the Board to communicate our multi-year, strategic approach to achieving our goals. - Analyzed processes and led requirements gathering, functional specifications, and prioritization of initiatives.- Implemented clinical and operational application modules, including the hospital’s first patient web portal.

- Managed large-scale enhancement releases of the Infinium HCM product suite. - Collaborated with Product Management, Sales, and Professional Services on product direction.- Partnered with software engineers, quality assurance analysts, documentation writers, customer support, customer training, and product distribution to bring software release to fruition. - Designed software solutions with a focus on technical feature development and implementation.

- Led the selection and implementation of Business Objects BI tools with Crystal Enterprise Reporting, focusing on data warehouse quality, data modeling, ETL processes, dashboards, and report writing.- Led team to provide quality health metrics reporting and analysis of clinical procedures. - Negotiated and managed contracts with vendors.- Presented trending and information uncovered through analysis of data to senior leadership.- Managed designing and developing multiple custom web apps to improve HR and Materials Management workflow. - Implemented SharePoint as the corporate intranet solution, streamlining internal communication and collaboration.- Collaborated with Marketing to implement a content management solution for the corporate internet site.

- Led the team responsible for global systems, including interfaces and analytical reporting.- Implemented Cognos reporting tools to enhance Finance and Sales forecasting accuracy. Designed and deployed data warehouse, cubes, and web-based reporting. Provided executive-level training on the use of these tools.- Developed and executed three-year strategic plans for system improvements.- Streamlined month-end close process, reducing it by 19 days through process enhancements and systems integration.- Successfully managed the implementation of the Infinium HCM system in under six months.Managed team responsible for global systems, including interfaces & analytical reporting.- Worked in Research and Development as a technical software designer and usability team lead on a new product that was architected using Object-Oriented Technology in a multi-tiered environment. Used Visual Basic to create UI prototypes. Went onto lead the Usability Team, where we set the standards for a new HTML user interface.- Worked in Customer Support for two years as the Senior HCM Technical Support Representative & Technical Customer Instructor.

Responsible for implementing and supporting the Infinium Human Resources & Payroll systems. This included assimilating requirements, determining the scope of the projects, working with users to prioritize work and then implementing the projects. Duties also included analyzing workflow and procedures for the Personnel & Payroll departments to fully utilize the system as well as user training, system administration, and documenting proceduresLead monthly meetings with directors and vice presidents of the supported areas prioritize work and to facilitate communication between the groups.

Responsible for account support of new and existing clients. Included contract programming in RPG and COBOL, analyzing needs and desires of customers in various industries, planning and installation of new hardware and software, and trouble shooting. Clients included local government, school board, newspaper publisher, construction, and manufacturing.

Development and maintenance programming in a COBOL/IMS database environment on IBM 3090 mainframes7