• Lead curriculum review and content alignment for new grant-funded initiative on career coaching for youth.• Design, develop, implement, and evaluate scenario-based interactive assessments with live video, graphic, audio, and voice elements.• Collaborate effectively with cross-functional teams spanning production, design, accessibility, content, and evaluation.• Promote diversity, equity, and inclusion (DEI) by creating universally accessible assessments for diverse audiences, settings, needs, and devices.

• Secured a $225,000 grant for a client by developing an evaluation strategy with key objectives, outcomes, timeline, and data collection methods.• Conducted needs analysis, designed curriculum, collaborated with SME, and developed e-learning courses for a social work startup.• Created templates, design documents, and training resources for course development with limited e-learning authoring tools.• Delivered 100+ behavioral nudges and interventions, enhancing retention, academic success, and career transitions for 60,000+ learners at 13 higher education institutions.• Design motivational and behavioral nudges to improve college students' retention, success, and career transitions.

• Conducted collaborative, end-to-end behavioral science research using flexible methodologies, balancing multiple projects simultaneously, and refining research based on findings.• Presented research in 18 publications and 27 presentations, including both peer-reviewed academic outlets and non-technical outlets.• Created and delivered 1,000+ hours of professional presentations to 5,400+ learners at various levels of complexity with over 90% user satisfaction.• Identified departmental trends in success and retention, surfacing concerns about equity and bias, and generated reports for a non-technical audience to inform strategy.• Designed a learning assistant training program to improve course outcomes, which doubled instructional availability and increased learner success by 7% while remaining revenue neutral.• Completed projects with cross-functional internal and external partners to identify financial barriers to learner success, investigate and create publicly available resources, and deliver written and oral reports to multiple audiences, saving users as much as $342,000 over 3 years.• Received 9 grants and awards for research and 15 honors, awards, and fellowships for teaching.

• Coached 60+ novice researchers through conducting A/B, RCT, and survey research studies.• Communicated complex topics to non-experts by teaching statistics and research methods to 150+ undergraduate learners.

• Designed and taught introductory and intermediate courses in psychology, including Introduction to Psychological Science, Statistics for Psychology, and Theories of Personality.• Ad hoc reviewer for academic journals.

• Coordinated the successful collection and submission of quarterly data for 400+ hospitals and health systems, representing a multimillion-dollar book of business.• Collaborated with cross-functional teams to ensure compliance with federal guidelines, quality assurance, and timely completion.• Performed CAHPS Analyst and Measurement Services Manager duties concurrently, balancing multiple complex projects and deadlines across teams.

• Set up, maintained, and managed survey measurement program for 400+ hospital and health system clients.

• Conducted independent and collaborative research, including NIDA grant-funded project with team of 10 researchers from 3 institutions, leading to publication and presentation.• Taught courses in statistics, research methods, and social-cognitive psychology.

• Tested web-based courses for usability and accuracy.