Test the EdgesCarolyne believes that the most inspiring research is discovery research, not confirmation research. Her theory is “You need to test the edges, to find the best solution.” She encourages clients to reconsider who their target is, what questions should be asked, who their competitors are, and more. She advises brand consulting firms, ad agencies, and clients on their market research needs. She identifies the objectives, research approach, and recommends the right partner to get it done effectively and smartly. Carolyne becomes a member of the team until the findings and recommendations have been presented. She is a plug and play one person market research department. Carolyne is currently Customer Insights Director at Stephan Partners | Watermelon Social.Over the past few years she has worked with JWT, Johnson & Johnson, Be a Protagonist, Gardner Nelson & Partners, and Sullivan on major CPG brands and higher education clients, including Unilever and Duke. She has also been involved with many "complicated" niche products and services in the financial service and B to B segments, including TD Ameritrade and American Express.Carolyne believes there is no perfect research plan and applies her creative thinking to the research she recommends. She doesn't believe one size fits all when it comes to designing research for any assignment. In addition to market research consulting, she is also more than happy to provide strategic guidance and marketing consulting as well.Carolyne is a guest lecturer at NYU School of Professional Studies, in the Masters of Integrated Marketing program.
Listed skills include Customer Insight, Integrated Marketing, Market Research, Advertising, and 9 others.