Carolyn Flaherty Muller Email and Phone Number
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Passionate Association Learning and Development Professional | Driving Impactful Educational Initiatives & Strategic PartnershipsDedicated to revolutionizing learning experiences and forging strategic alliances within the association sector, I bring a proven track record of elevating educational programs and fostering meaningful collaborations. With expertise spanning organizational learning, business development, and client relations, I am committed to driving growth and excellence in every endeavor.As the Director of Member Learning Programs at IFDA, I am at the forefront of shaping the future of learning in the foodservice industry. Leveraging my extensive background, I lead the design and execution of innovative learning initiatives tailored to meet the diverse needs of IFDA's constituents. My proactive approach to partnership development and revenue generation has significantly enhanced IFDA's educational offerings while ensuring alignment with organizational objectives.Previously, at LX Studio, I played a pivotal role in delivering top-tier consulting services for the learning industry. By spearheading client acquisition efforts and overseeing project management, I facilitated the creation of effective learning solutions aligned with strategic goals.I hold a Master of Science (M.S.) in Management and Leadership from Purdue Global and a Bachelor of Business Administration (B.A.) in Marketing from Babson College. These educational achievements, coupled with my hands-on experience, have equipped me with a robust skill set in partner development, program management, and project execution.Passionate about driving continuous learning and development, I am eager to explore opportunities for collaboration and growth within the association learning and development space. Let's connect to discuss how we can work together to elevate educational experiences and drive positive change within our industry.
The International Foodservice Distributors Association (Ifda)
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Director, Member Learning ProgramsThe International Foodservice Distributors Association (Ifda)Fairfax, Va, Us
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Director, Member Learning ProgramsThe International Foodservice Distributors Association (Ifda) Jun 2023 - PresentMclean, Virginia, UsLeader for Member Learning Programs, driving the identification, design, and execution of diverse learning initiatives and instructional content. Establish a comprehensive curriculum encompassing both in-person and virtual formats, catering to IFDA's diverse constituents' unique needs.• Orchestrate IFDA's learning initiatives and educational programs, developing, and delivering impactful professional development experiences for in-person, virtual, and hybrid events.• Play a pivotal role in shaping major meetings' overall strategy and experience, collaborating cross-functionally to ensure seamless execution and enhanced attendee engagement.• Nurture crucial relationships as the primary liaison for conferences, fostering collaboration and ensuring alignment with organizational objectives.• Proactively explore innovative revenue streams by recommending novel in-person, virtual, and hybrid models, strengthening IFDA's financial sustainability.• Identifying and selecting diverse, impactful speakers enhances education events' caliber and enriches participants' learning experiences.• Manage end-to-end speaker interactions, from contract negotiation and preparation to coaching and coordination, ensuring a seamless learning journey.• Coordinate IFDA's Executive Development Program with UVA's Darden School of Business.• Actively monitor diverse industries for best practices, translating valuable insights into innovative approaches for educational offerings for foodservice distributors.• Champion the integration of learning opportunities within IFDA's committee work, collaborating with staff liaisons to identify and develop relevant and impactful learning initiatives.• Support the implementation of IFDA's Strategic Plan and other key initiatives, contributing to the overall growth and success of the association. -
Interim Director & Director Of Program DevelopmentLx Studio Dec 2020 - Jun 2023Edmond, Ok, UsLX Studio at the University of Central Oklahoma provides world class consulting services for the learning industry. Utilizing a proprietary method of design, Learning Environment Modeling®, our team helps organization to design and develop effective learning solutions that are aligned to strategic goals and business outcomes. • Provides strategic leadership and business development for LX Studio including lead consulting support, project management oversight, client acquisition, marketing support and product development.• Responsible for the oversight of the agency's learning design consultant team.• Reporting directly to the Chief Innovations Officer to provide numerous universities collaborations that bring effective learning design practices to both online and in person classroom programs.• Effectively implemented the agency's project management systems to maximize capacity and project growth.• Collaborates with internal and external stakeholders on strategic and operational development for the agency, directing administrative and policy development, and implementation endeavors that expand and improve the agency.• Drove 300% increase in revenue for the agency's consulting business by effectively productizing all services, developing long term client relationships, and designing new development strategies.• Collaborated and facilitated the development of a new strategic plan for online learning programs at UCO.• Implemented a new budgeting system for tracking profitability and ROI for internal and external clients.• Developed a new strategic plan for consulting services including marketing, social media, website redesign, and conference strategy.• Collaborated across campus with cross functional university teams to successfully implement effective programs that drove increase enrollment and engagement at University of Central Oklahoma. -
Director Of Program Development & Client SuccessUniversity Of Central Oklahoma Jan 2019 - Jun 2023Edmond, Ok, UsProvides strategic leadership and business development for the Institute for Learning Environment Design including: client acquisition, project management oversight, business operations, marketing efforts and product development. Collaborates with internal and external stakeholders on strategic and operational development for the Institute, directing the administrative and policy development, and implementation endeavors that will expand and improve the Institute. -
Client Relations ManagerUniversity Of Central Oklahoma Oct 2017 - Jan 2019Edmond, Ok, UsAs the Client Relations Manager at UCO’s Institute for Learning Environment Designs, I serve as the lead contact for all professional and consulting clients. My goal is to helps clients develop and create long-term successful learning strategies utilizing our Learning Environment Modeling (LEM) system and suite of visualization design tools.
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Senior Marketing ManagerHsn Aug 1999 - Jan 2004St. Petersburg, Fl, Us*Drove $18M in revenue through multiple direct media campaigns including: package inserts, on air host mentions, tv ad placement, and direct mail campaigns*Senior Account manager for multiple client relationships including Trilegent, MCI, and Liberty Mutual Insurance *Managed the budgeting and implementation of all client marketing plans.*Created and negotiated new marketing campaigns for business development.*Managed all client creative including the development and production of on air tv ads, package inserts, email marketing and direct marketing creative.*Responsible for tracking and evaluating all marketing campaigns.*Assisted with execution and planning of Susanne Sommers cruise through Carnival Cruise Line *Assisted with operations of in-house telemarketing programs*Created and executed incentive programs for in-house telemarketing staff. -
Product Manager - Niche MarketingCox Target Media Aug 1998 - Mar 1999* Managed marketing objectives and strategies for specialty product line.• Developed client leads and prospective mailings.• Coordinated all production aspects for co-operative mailings.• Tracked and analyzed revenue and profitability.• Coordinated business development with advertising agency.
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Marketing ManagerAffinion Group Mar 1997 - Aug 1998Stamford, Ct, Us*Enforced quality control for over 1.5 million inbound sales calls per month.*On site liaison for nine inbound telemarketing centers.*Assisted in the startup and growth of five inbound telemarketing vendors.*Projected and allocated monthly call volume.*Developed and implemented CSR (Customer Service Representative) training materials and participant guides.*Created CSR incentive plans, which successfully increased sales while lowering Cendant cost per member. -
Assistant Marketing ManagerActmedia Inc Jun 1995 - Mar 1997*Assisted in product management for the Instant Coupon Machine, ShelfTalk, and ShelfTake One. *Managed the internal and field execution for a $1million new business venture for Coca-Cola. *Assisted in retailer sales pitch for new class of trade. Clients included: The Southland Corp.&Circle K. *Managed all internal systems development for Target Rx joint venture. *Collected, analyzed and updated competitive data for a national sales team. *Developed sales materials for the launch of all new products to both manufacturer and retailer clients. -
Traffic InternHill Holliday Jun 1994 - Aug 1994Boston, Massachusetts, Us*Created a full advertising campaign for diversity promotions.*Scheduled and facilitated weekly intern group meetings.*Assisted in media planning for print advertisements.*Developed copywriting skills in a creative environment.
Carolyn Flaherty Muller Skills
Carolyn Flaherty Muller Education Details
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Babson CollegeMarketing -
Purdue GlobalManagement And Leadership
Frequently Asked Questions about Carolyn Flaherty Muller
What company does Carolyn Flaherty Muller work for?
Carolyn Flaherty Muller works for The International Foodservice Distributors Association (Ifda)
What is Carolyn Flaherty Muller's role at the current company?
Carolyn Flaherty Muller's current role is Director, Member Learning Programs.
What is Carolyn Flaherty Muller's email address?
Carolyn Flaherty Muller's email address is ca****@****uco.edu
What schools did Carolyn Flaherty Muller attend?
Carolyn Flaherty Muller attended Babson College, Purdue Global.
What skills is Carolyn Flaherty Muller known for?
Carolyn Flaherty Muller has skills like Email Marketing, Marketing, Advertising, Customer Relationship Management, Direct Marketing, Business Development, Leadership, Media Planning, Copywriting, Market Planning.
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