Carolyn Gauthier, Pmp Email & Phone Number

Sainte-Anne-Des-Plaines, Qc, Ca

Mirabel, Quebec

- Certified Project Manager- OEM Manager- Lead Meeting with clients and Demo to customers- Involved in each phases of the Projects- Ensure effective delivery, review and approval of all deliverables in each project phase- Ensure compliance to all process in place- Actively monitor and report project status to management- AS9100 organization, involve in the process of certification- Process definition- Technical Support Expert- Supervise task of iPad Pre-Configuration and Delivery to Bombardier Delivery Centers- Activations of clients account- Setup and management of Support tool, Freshdesk- Analysis on project for automate task (activation / deliveries)- Performed Testing and Peer Review- Presentation of demo to co-workers for the tools setup and new process created- Taken the lead of many tasks like:- Requirement Definition with clients- Helpdesk system (ticket system)- Project Planning for software release documentation- Database management (SQL/ACCESS)- Ensure data integrity of database- Perform various other related tasks (Training, Help others)

Mirabel, Qc

• Project Manager / Project Leader for projects of budget from 50k to 2.6m • Military program support – CF18 Canadian Air Forces• Security clearance: NATO Secret / ITAR / Control Goods clearance at CAE• Coordination of software development team (15-20 persons).• Lead projects with Agile/Scrum methodology • Acted as Group Leader backup over the years (timesheet validation, resources management)• Estimate preparation for future projects or change request• Member of process improvement committees• Lead on tools that helped successfully earned CMMI Level 5 (an achievement that few companies worldwide can claim!)• Strong leadership skills with multiple projects in software development • Strong Knowledge in Oracle Database• Project Leader on many projects with different languages: o Oracle/SQL/APEX/Java/Java script/.net/C++/C#/WPF/• Strong knowledge of JIRA - Projects and issues tracking tool• Knowledge in software: o TortoiseSVN (Subversion), DOORS (IBM Rational), MS Project, MS Office• Elaboration of technical specifications and of clients requirements• Budget management• Risks evaluation and impact analysis• Project Metrics management• Project Schedule management• In charge of meeting with team members and with the clients• In charge of audit report follow-up with the quality assurance group• Apply company processes (Life Cycle)• Project Plan creation• Coordination with PMO group• Mentoring and coaching of junior project team members• In charge of monthly feedback with the management• Involved in interview of new employee• Establishment of a new Helpdesk system for the department for software tools• User support and support team work management• Change request and priority management• Creation of Testing plan, testing scenarios definition, test execution (manuals et automated)• User support on site (military bases: Mirabel, Bagotville, Coldlake)• In charge of Intranet updates

Gestion D'Entreprise / Business Management

Dec, Informatique De Gestion