Carolyn Gulbransen Email & Phone Number

Hand and Orthopedic Physical Therapy Specialists December 20 2021 to October 11, 2022Billing Specialists made sure patient accounts were up to date and Physical Therapy appointments are up to date.• Worked in billing department. • Worked with Medicare and Medicaid and multiple other insurance companies to get Physical Therapy bills paid.• Systems I worked in to complete my job was Thera Office, Waystar, authorize net, report viewer, HAS, unapplied write offs, visit details and multiple insurance sights.• Job responsibilities updating patients accounts and calling insurance when they have denied the accounts or have not paid on the account. Set-up appointments for patients to come in to see Physical Therapist. Also communicated with Physical Therapists on patient’s accounts.

Greater Salt Lake City Area

Rocky Mountain Home Care and Hospice September 2017 to October 2021Prepare month end spreadsheets using Excel for billing. Keep client’s records updated in the computer and paper files.• Worked in billing ran excel reports for month end billing for the hospice team. Worked with Medicare and Medicaid and multiple other insurance companies to get hospice bills paid.• Matrix, Cerner, Microsoft outlook and office, Homework’s and Thor, QuickBase, Avid exchange, SSI Client(mitel), Jive. ERX hospice med, Chaps and Pinnacle Tiger connect, Care aware.• Daily tasks are to keep client’s records updated and make sure the information is updated by nurses and doctors. Ensure all paperwork received into office is updated in computer and their files.• Prepare month end reports for clients that are on service and have left service.• Prepare invoices for billing and send out to be paid.• Wrote training manuals and trained multiple associates on system process• and billing process.

Greater Salt Lake City Area

• Trained new employees• Access Discovery Studies, Master Schedule, Watson• Revenue Audits, Mas 500, Microsoft Outlook 2010• Prepared spreadsheets for month-end analysis using Excel• Approved client and Intercompany invoices for Salt Lake and Madison.• Corresponded with Clients by email and phone.• Make sure Contracts are up to date with Project Managers and Clients.• Wrote training manuals for reports listed above.

Greater Salt Lake City Area

• Matched and validated invoices, purchase orders and receiving documents for proper budget center and proper approvals • Contacted Stores, Buyers and Suppliers with issues to be corrected in Oracle System.• Approved Supplier Invoices to update in our Oracle System to be matched and paid.• Trained other associates on Duplicate and Daily Balancing Reports.• Prepared financial reports and analyzed reports for accuracy: Production and Performance Report, Duplicate and 3092 (account reconciliation) report ran in Discoverer and Teradata (queryman). Access, Cognos. • Participated with transition from Centralized Invoice Match System to Oracle System to meet all scheduled deadlines during system implementation.• Wrote manuals for reports in Oracle System and Reports listed above to aid in training.• Ensured prompt and accurate payment to assigned suppliers. • Held additional responsibility as Secretary for National Manager. • Member of Empowerment Teams (Department, Total Rewards).• Collaborated with Attendance TQM team; benchmarked other companies and created an Attendance program for the Salt Lake Shared Service Center.

Greater Salt Lake City Area

• Contacting Stores, Buyers and Suppliers with issues to be corrected in NIM (Not for Resale Invoice Match) System and to be Oracle Compliant.• Supplier range and Credit Memos in those ranges.• Secretary for National Manager; scheduled appointments, maintained calendars • Prepared reports including: 0630 Print and Paper Reclass, 1840-2460 report (Eckerd), 9249-0 Reclass Moore Business Tax exempt stores and Xpdex report.• Prepared Inventory Reports.• As liaison between Warehouse and Buyers to resolve pricing discrepancies.• Account Reconciliation• Liaison between CVS Pharmacy and Brooks.• Assisted work group at Eckerd to facilitate transition of bringing the match process to Salt Lake Shared Service Center (JCPenney).• Involved in developing the Eckerd Match Department.• Key member of team which transitioned paper system to automated processing from Eckerd to CVS and also in the process in the transition to Brooks.• Work with ISS and System Finance to resolve system problems.• Opened and tracked AR’s to verify completion.• Assisted in the process in building a system from paper matching to Centralized Invoice Match System.• Requested proof of shipments from suppliers to expedite payment.• Work with suppliers to correct invoice discrepancies.• Requested freight bills from catalog centers for CIM (Centralized Invoice Match) match.• Member of team which supported Eckerd’s Tax Department and A/P Audit Department to resolve discrepancies.• Interacted with assigned suppliers to ensure prompt payment.• Researched claims and chargebacks, issued adjustments when necessary.• Trained other associates in the CIM program.• Communicated with the traffic department and catalog centers to verify receiving differences.• Trained other associates to resolve claims.

Greater Salt Lake City Area

I worked in several departments on the floor and as a Cashier. The last year I was there I worked in there Salvage department in the main office on 3rd East