Carolyn Mccarthy Email & Phone Number

Bluffton, South Carolina, United States

Shifted from a large corporate paradigm to running a successful home improvement startup.Lead the business operations while the handyman/home improvement professionals serve clients. Established corporate structure, business and digital marketing plan, service protocols, operating processes, and maintain online local marketing presence. Manage staffing, operations, finance, and digital campaigns. First-year goals and metrics have been achieved.

Fort Mill, Sc

Led strategic oversight for the Learning & Development team, serving 35,000+ employees and advisors.Strategy Lead and PMO for centralized learning organization covering internal and external audiences. Cultivated multi-year Learning Transformation roadmap to address business challenges reshaping the nature of customers, inclusion, and employee knowledge requirements. Determined segment strategies, optimal learning technology ecosystem, and year by year stacked priorities including curricula for upskilling of Technology group and L&D consultants.

Charlotte, North Carolina Area

Built a centralized curriculum/content strategy and publishing team: all topics, all audiences, all media.Assembled team (staff and vendors), created operating processes and branding. Introduced new gating assessments to measure proficiency and curriculum effectiveness. The new group quickly became highly-valued by senior leaders and learners, including external customers. Oversaw Learning Management Systems (SaaS LMS), digital portals, and dashboard reporting. Provided centralized strategic vendor sourcing and management for content, training delivery, and learning technologies.

Charlotte, North Carolina Area

Helped thousands of financial professionals develop sales proficiency and run successful businesses. Directed external client-facing training team offering programs for 700+ client institutions encompassing 10,000+ financial advisors and staff. Customized on-board training for 70+ institutions annually. Created and ran sales conferences. Introduced innovations to maximize client engagement.

Hartford, Connecticut Area

Led core and professional and soft skills programs such as Project Management, People Management, Diversity, and Inclusion. Topics relevant across 25,000+ employees. Ran shared L&D support services.

Ba, Communications

Masters, Marketing/Marketing Management