Assist the Department of Health & Human Services with EIS Transition Planning: Developed and documented Acquisition Strategy, worked with Contracting Office to create draft and final fair opportunity RFPs, planned evaluation procedures, and analyzed transition approaches.

Strategic Consulting, specializing in Federal Contract Management.Provide 20 hours/week of support to the Department of Health & Human Services' Networx Program Management Office. Assist with EIS Transition Planning; and lead Contract Administration functions, working closely with representatives from the HHS Operating Divisions (OPDIVs), HHS’ Networx vendor and GSA to prepare contract modifications and resolve technical, pricing and contractual problems. * Worked with HHS’ Networx Contracting Officer to establish 24 fair opportunity exceptions to accommodate OPDIV needs.* Project managed 13 mods needed for the Medicare transition, helping drive them to early completion and resulting in $6M in savings.* Helped ensure the timely completion of mods needed for HRSA’s call center services migration, allowing consolidation of several call centers on the Networx contract and reducing expenses by a projected savings of more than 40%; and mods needed for the migration of the CDC-INFO consolidated contact center to the Networx contract, allowing it to be completed on an expedited schedule.

Provided direct oversight to all aspects of event planning and execution for the school's annual auction. Recruited and served as the point of contact for all volunteers; ensured volunteers had necessary materials, support and guidance to effectively perform their duties. Established and maintained the auction database, and ensured timely production of data entry, donation tracking, report processing, and expense tracking. Managed event particulars including attendance, location details, and catalog publication.

Led team of 4 managers and 51 staff members who supported 3 federal telecommunications services contracts for Tier 1 agencies, including SSA, HHS, DHS, USDA, and USPS, worth approx. $400M per year. Liaison to the GSA in ensuring compliance with contract terms and conditions. Negotiated contract modifications to satisfy unique agency requirements, often for mission critical services. Dealt directly with counterparts in each Government agency.Served as primary liaison for GSA's FTS2001, Networx Universal and Networx Enterprise Program Offices. Met regularly with Contracting Officers, Contracting Officers'​ Representatives and GSA Billing Verification staff. Provided escalation point for agency service issues.Directed a disparate set of activities required to ensure contractual commitments were met re: monthly invoices, billing disputes, contract deliverables, and training.Oversaw the development and negotiation of 358 contract modifications during the life of the FTS2001 Contract. Ensured proposed solutions were supportable in every aspect from order entry through implementation and billing.Negotiated GSA's acceptance of day-to-day procedural changes, data presentation changes and product changes that impacted how contractually-required information was delivered.Provided strategic direction for customer transitions from FTS2001 to Networx.

Supervised the development and negotiation of proposals for new or enhanced service offerings on the FTS2001 Contract. Managed a team that interacted with the GSA's FTS2001 Program Management Organization, agency representatives, Government Markets account teams, members of MCI's FTS2001 Business Office and MCI product experts to define new offerings and ensure that proposed modifications complied with or clearly took exception to all contract requirements.Responded to inquiries about contractual obligations and acted as contract liaison with internal and external customers and other organizations. Served as primary point of contact for GSA's Contracting Officer on all contractual issues as of July, 2002.Worked with MCI Product Marketing personnel to ensure changes to commercial offerings did not jeopardize compliance with contractual commitments. Advised Marketing Communications staff on content of FTS2001-related internal and external campaigns.

Created strategy and managed processes to ensure contractual compliance. Conducted training sessions on FTS2001 for account teams and technical support personnel in MCI call centers. Monitored handling of service tickets to ensure problems were identified and mitigated in a timely manner. Recommended changes that resulted in a reduction of more than three hours to the average trouble-handling time over the first six months of the contract. Provided project management for the deployment of 350,000 FTS2001 calling cards.

Planned and directed the development and production of more than 65 proposals and 230 sets of program documentation for government customers, from efforts prior to release of draft RFPs through submission and negotiations to final award. Managed or supported proposal efforts worth over $1B in revenue to MCI. Government customers included:• DISA • Federal Aviation Administration• Dept of Energy • Inter-American Development Bank• Dept of State • Social Security Administration• U.S. Information Agency • National Science Foundation • Dept of Homeland Security • National Weather Service/NOAA