Experience in People Operations and Talent Acquisition. Have recruited for both field and corporate positions. Open to working in any time zone.

Conducted extensive phone interviews, verified candidate information, and managed interview schedules. Developed robust recruiting strategies, improved talent acquisition techniques, and trained internal recruiters. Collaborated closely with hiring managers and enhanced workflow processes.STRATEGIC IMPACT:Streamlined hiring process, resulting in a significant increase in weekly offers.Enhanced candidate experience through personalized interactions and effective screening methods.Optimized talent acquisition strategies, expanding candidate networks and improving recruitment outcomes.Fostered collaboration between BevMo! In addition, Gopuff teams, improving overall workflow efficiency.

Managed full-cycle recruiting emphasizing internal career progression. Established positive relationships, managed global onboarding processes, and conducted onboarding sessions. Utilized strategic agility for data analysis and managed various HR tasks efficiently.STRATEGIC IMPACT: Improved internal mobility and career development through focused recruitment efforts.Enhanced organizational efficiency through streamlined onboarding processes.Facilitated data-driven decision-making through strategic data analysis.Strengthened employee engagement and retention through effective HR practices.

Oversaw recruitment, employee relations, and performance management. Led multiple store openings, achieved consistent performance improvement, and provided training to new store leaders. Analyzed key performance metrics and financial statements to drive business success.STRATEGIC IMPACT:Enhanced talent diversity and performance through effective recruitment and coaching.Facilitated successful store openings, contributing to overall business expansion.Improved store performance through strategic analysis and targeted feedback.Strengthened leadership capabilities within the district through mentorship and training.

Managed a large team, conducted recruitment, and addressed performance issues. Developed strategies for business success, problem solving, and customer satisfaction. Communicated vision and expectations, aiding in succession planning and talent development.STRATEGIC IMPACT: Cultivated a high-performing team through effective recruitment and coaching strategies.Implemented efficient business strategies, optimizing resource utilization and improving customer service.Focused on talent development and succession planning, ensuring long-term organizational success.Resolved performance and conflict issues, fostering a positive work environment and enhancing team morale.

Hold the position of the General Manager for a 10,000 square foot space that presently features 14 shop-in-shop brand concepts and 10 jewelers with each brand having 400 to 800 square feet of dedicated space within Emporium. The concept is a modern interpretation of a European marketplace that is projected to produce $4 to $5 million a year. Within my position I operate and partner with the owner and buyers directly to develop and implement a clientele program, for the company. Provide insight and feedback to my partners and vendors as to what works well and what opportunities may be ahead. Manage a culture where employees and customers feel a sense of community, respect and trust. Identify top talent and recruit specific skill sets for existing and future opportunities. Coordinate training seminars on customer experience skills, clientele behaviors and brand loyalty. Create incentive plans, to drive individual and team results. Delegate responsibility to other members of leadership team. Maintain a relationship with the Revel Resort to ensure we have a continued partnership to aid in the building of our business.

Operated as the Store Manager directing $4+ million business. Managed a workplace where employees and customers feel a sense of respect and trust. Managed up to 30 direct reports. Identify top talent and recruit specific skill sets for existing and future opportunities. Participate in all aspects of company’s day-to-day operations. Develop strategies on an ongoing basis to drive business results; solve problems and correct processes, to ensure quality of service, satisfy customer needs and assure company’s interests and resources are effectively utilized. Organize, schedule, and manage logistics and labor management of new product launches, visual presentation activities, floor moves and window changes. Amplified management and employee capabilities through consistent feedback and follow-up. Increase communication with back of house team and development of processes and procedures internal audit program resulted in improved inventory results.

Served as Store Manager for $1.2 million business while in Atlantic City, NJ and $3.5 million in King of Prussia, PA. Develop strategies on an ongoing basis to drive business results; solve problems and correct processes, to ensure quality of service, satisfy customer needs, and assure company’s interests and resources are effectively utilized; plan and implement internal controls; utilize narrative and statistical material to track labor hours against business trends. Draft reports and present them for review to District Manager and members of executive management team. Prepare daily record of transactions, audit monthly paperwork, to ensure compliance of store with company’s standard procedures and practices. Exceed expectations and increased revenue 80% to prior year.Facilitate management and staff development to minimize turnover. Improved productivity which was instrumental to a decreased turnover 5% to prior year. Designed training program for incoming new managers in business acumen resulted in decreased management attrition. Manage up to 15 direct reports; communicate vision and store performance expectations; assist with and elevate succession plans to ensure career paths for all employees; identify top talent and recruit specific skill sets required for existing and future opportunities. Handle employee issues for employment/employee retention matters. Participate in district and company meetings and ensure accurate, appropriately concise information is available to store leadership team and staff. Organize, schedule, and manage logistics and labor management of new product launches, visual presentation activities, floor moves and window changes.Partner with District Manager and corporate training team, to develop and implement Clientele program, for company. Provided insight and feedback to corporate partners; what worked well and what opportunities existed within and while opening new stores and developing new managers.

Functioned as Store Manager directing 1.2 million business. Facilitated management and staff development to minimize turnover. Trained and developed up to 10 direct reports to achieve daily, weekly, monthly goals, tracked progress to ensure realistic objectives and milestones were established. Reviewed and resolved employee issues, acted as a liaison for Human Resources for employment/employee retention matters. Developed detailed plans, goals and objectives for short and long-range implementation of programs and developed criteria for evaluating their effectiveness. Inspired leadership team to facilitate employee development activities and set up training meetings. Identified banking issues, charge backs, overages/shorts and other cash issues.Managed a culture where employees and customers felt a sense of community, respect and trust. Identified top talent and recruited specific skill sets for existing and future opportunities, and coordinated training seminars on customer experience skills and Clientele behaviors.Directed back of house (including, receiving, stocking, filing, recovering and auditing inventory), inspected and evaluated (daily/weekly/monthly) productivity of inventory process. Fine-tuned processes and initiated clearer information sharing through communication. Interacted and mentored extensively with back of house team. Planned and organized team workload. Organized physical inventory process and communicated statistical results orally and written form to leadership and back of house teams.Organized, scheduled, and managed logistics and labor management of new product launches, visual presentation activities, floor moves and window changes. Directed company merchandising compliance direction and trained visual merchant team.

Functioned as Women’s Collection Manager directing $3 million business. Participated in all aspects of company’s day-to-day operations. Developed strategies on an ongoing basis to drive business results; solved problems and corrected processes, to ensure quality of service, satisfy customer needs and assure company’s interests and resources were effectively utilized. Planned and implemented internal controls to track labor hours against business trends. Analyzed profit/loss statements, to develop short and long-range strategies, to address opportunities. Exceeded expectations and increased revenue during time of tenure.Adhered to Armani Exchange’s visual guidelines. Trained, developed, and coached up to 30 direct reports. Communicated vision and store performance expectations, provided stimulating career paths through personal development opportunities to extend teams reach, and identified top talent and recruited specific skill sets required for existing and future opportunities. Created incentive plans, to drive individual and team results. Delegated responsibility to other members of leadership team. Improved communication and process with shipping carriers; suggested back of house process improvement to eliminate shipping errors. Trained, developed staff utilize recovery statements sales floor, to protect store and company assets.