Carolyn Shaw Email & Phone Number

Iron Mountain - Collegeville, Pa

- Proficient on Avaya One-X Attendant PC Based Operator Console- Train temporary and full-time employees on all 4 team functions- Greet visitors, employees, vendors and created temporary visitor badges in EasyLobby as needed- Create access badges for employees in WinDSX Security System- Create individual guest wireless accounts for meetings at 2 sites using Aruba Networks- Monitor various areas of the 3 corporate sites using ExacqVision CCTV System- Emergency Response Team Member (AED/CPR certified; active shooter/active threat trained)- Employee Activity Committee Member - assist with all company sponsored charity events- Assist HR by processing fitness center request forms, scoring predictive index tests, and new hire processes- Process badge access change requests and terminations at 2 sites- POC for physical security at off-site quarterly company meetings (approx. 700 employees) - Manage team calendar with MS Outlook- Create documents and reports as needed in MS Word and Excel- Cover for Mail Services Manager (sort deliver all incoming and outgoing mail at both sites)- Certified to drive company van; pick up mail at Post Office and bring mail/FedEx/UPS to other site- Scan/sort and deliver all incoming FedEx, UPS and Staples deliveries- assist facilities in making signs and directing employees with building issues - liason between facilities and cleaning services with building needs

Iron Mountain - Collegeville, Pa

- Proficient on Avaya One-X Attendant PC Based Operator Console- Greet visitors, employees, vendors and created temporary visitor badges in EasyLobby as needed- Create access badges for new employees/temps in WinDSX Security System- Create individual guest wireless accounts for meetings at 2 sites using Aruba Networks- Monitor various areas of the 3 corporate sites using ExacqVision CCTV System- Emergency Response Team Member (AED/CPR certified; active shooter/active threat trained)- Employee Activity Committee Member - assist with all company sponsored charity events- Assist HR by processing fitness center request forms, scoring predictive index tests, and some new hire steps- Process badge access change requests and terminations at 2 sites- POC for physical security at off-site quarterly company meetings (approx. 700 employees) - Manage team calendar with MS Outlook- Create security documents and reports as needed in MS Word and Excel- Sign for, scan and sort all incoming FedEx, UPS and Staples deliveries- assist facilities in making signs and directing employees with building issues - liason between facilities and cleaning services with communicating building needs

Collegeville, Pa

- Answer and transfer 200-300 incoming calls per day- Greet visitors, employees, etc. and create temporary visitor badges in Avery Photo Badge System - Create access badges for new employees/temps in WinDSX Security System- Create individual guest wireless accounts for meetings at 2 sites using Aruba Networks- Monitor various areas of the 3 corporate sites using ExacqVision CCTV System- Emergency Response Team Member - Employee Activity Committee Member - assist with all company sponsored charity events- Assist HR by processing fitness center request forms, scoring predictive index tests, and some new hire steps- Process badge access change requests and terminations at 2 sites- POC for physical security at off-site quarterly company meetings (approx. 700 employees) - Create documents and reports as needed in MS Outlook, Word and Excel- Cover for Mail Services Manager (sort deliver all incoming and outgoing mail at both sites)- assist facilities in making signs and directing employees with building issues - liason between facilities and cleaning services with building needs

Doylestown, Pa

- handle 11 line switchboard for 45 employees- assist in HR correspondence - handle all aspects of FedEx shipping including: international, order suppies, create/ implement shipping request form; create/ maintain on-line address book, create reports for each team, reconcile bill- maintain postage meter ink and postage downloads- archive audio and video tapes of pharmaceutical market research IDIs and global focus groups

Doylestown, Pa