Carolyn Sherry Email & Phone Number

Berkeley, Ca, Us

Berkeley, California, United States

Key Projects:Community Partner Manager - Full life-cycle client management for Community partners that requisition tests with the IGI Clinical Laboratory, including prospect evaluation, contract negotiation, onboarding, ongoing partner support, retention, and offboarding.Kit Test Supply Production- Oversee a team of kit makers for custom COVID-19 and COVIDSeq test kits and manage the outsourcing contracts and procurement of bulk custom kits to meet Next Generation Sequencing and COVID-19 testing requirements.NGS CORE Projects- Established a new NGS Core center for the IGI by setting up a Recharge Unit, Customer workflows, Communication management, hiring core staff, and project support for the NGS Core Director. IGI FAST Kiosk Manager - Directly reporting to Dr. Jennifer Doudna, I managed and scaled the IGI-FAST testing sites at the University of California, Berkeley campus. IGI-FAST was a study by the Innovative Genomics Institute that provided 4500 participants regular asymptomatic testing using an experimental saliva-based test for COVID-19.

San Francisco Market

District Recruiting Lead supporting recruiting for all positions in the Northwest Market (11 stores).Former District Training Lead responsible for establishing training programs and onboarding new leaders for the market/company (directly responsible for 22 stores/locations)Motivate, manage, and coach a team to develop strong customer service skillsBuild and create scalable service strategies to grow the business and hit targetsCollaborate with HQ teams to optimize processes and operations and participate in pilots, in order to increase the effectiveness and efficiency of the company.Create a culture that is in line with Warby Parker’s values

Broadway Plaza

General manager of all facets of a workforce of 50 Employees. Responsibilities include:- Hiring and retaining a team of competent professionals at all functional positions- Empowering, training, mentoring and developing a team of middle managers to excel in their respective positions- Where necessary, disciplining or terminating employees that fail to follow policy or meet company objectives or timelines- Performing or overseeing projects, operations, payroll, scheduling, human resources, building maintenance, vendor realtionships and operations- Business presentations to all level of executives- Managing all facets of Profit and Loss for a $5 million enterprise

Stoneridge Mall

As manager, I lead and direct all activities required to achieve store goals, including sales objectives, high performance customer experience, human resource/talent management, payroll and operating expenses, loss prevention and brand standards.

San Francisco Bay Area

The CESB promotes positive social change through corporate social responsibility.My role:• Project management of all operations, guests, and marketing• Ensure best practices for sustainable business are implemented at all times• Event attendance reached 150% of quota

Berkeley, California

• Marketing & branding of business including direct mail, ads, flyers, website, email campaigns, newsletters, and social media• Full cycle expert client transaction coordination• Research and analysis of economic indicators, industry and market trends • Client and Procurement database management

San Francisco, California

• Responsible for all aspects of managing a single $1+ Million retail store with up to 20 employees.• Complete operation liability to achieve sales, service, organization, customer satisfaction and profitability goals for the store in compliance with company procedures. • Developed and executed short and long-term plans to achieve goals in support of district/region strategy. • Ensured maintenance of corporate expected operational and merchandising standards. • Ensured staff maintained store presentation and supported brand consistency.• Recruitment, hiring and staff development.• Delivered exceptional staff training in customer service, product knowledge, inventory-control, and merchandising.• Handled store level loss prevention issues.

San Jose, California

• Managed corporate flagship store, including acting as test marketing store• Established and maintained superior professional standards in the areas of sales, customer service, visual presentation, inventory management, operations, personnel management and development,• Demonstrated and upheld the values and vision of the company

Berkeley, California