Carolyn Shields Email and Phone Number
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Carolyn Shields is a Director, Portfolio Management and Workforce Planning at Silicon Valley Bank. She possess expertise in sdlc, business analysis, program management, vendor management, management and 16 more skills.
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DirectorSilicon Valley Bank May 2021 - PresentSanta Clara, Ca, Us -
Sr. Program Manager, Portfolio DeliverySilicon Valley Bank Mar 2020 - Apr 2021Santa Clara, Ca, UsStrategic responsibility for investment planning, demand management, portfolio governance and reporting.
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Senior Manager, Epmo, Project OfficeSilicon Valley Bank Mar 2019 - Feb 2020Santa Clara, Ca, Us
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Manager, PmoSilicon Valley Bank Jun 2018 - Feb 2019Santa Clara, Ca, UsLed Project Management team responsible for delivering the bank's IT, Security and Core Banking strategic projects.
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It Principal Project ManagerSilicon Valley Bank Nov 2016 - May 2018Santa Clara, Ca, UsSuccessfully delivered Enterprise Case Management and Fraud Solution strategic initiatives.
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It Project And Program ManagerAllsource, Pps Apr 2016 - Nov 2016Consultant leading the conclusion of the MetLife Broker Dealer transformation program described in detail below.
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Project And Program ManagerMetlife Jul 2006 - Mar 2016New York, Ny, UsLed IT’s delivery of the three-year Broker Dealer business transformation. Managed multi-million dollar budget and 14 work streams with 36 business and IT projects. Successfully delivered the new brokerage technology platform integrating MetLife and NFS Brokerage / Wealth Management systems. Delivered historical account data and established daily feeds with new data aggregator; migrated 217K accounts, with a $22B total market value.Prior key initiatives include:Managed IT project which reduced compensation administration costs to support a closed book of business. Scope entailed converting 120,000 agents and migrating functionality from three legacy Travelers Life & Annuity applications into the MetLife Producer Management and Compensation system. Converted 14 months of commission history associated with 24 variable products from a legacy Travelers Annuity administration platform to the MetLife PMACS system for commission processing. Delivered new Life Firm Automation tools and feeds to support external firm requests. Reduced time and cost to deliver new feeds by 75%; 85% of the configuration work enabled for end user support. Developed new Producer Data Warehouse, centralizing compensation, licensing and contract data. Delivered new ACORD and DTCC Industry standard feeds, and deployed Informatica B2B suite. Completed transition and integration projects supporting the sale of Travelers Life & Annuity (TL&A) to MetLife including: e-mail conversion, branding changes, statutory renaming, mass appointment, re-contracting, Sarbanes-Oxley testing and daily synchronization of TL&A Licensing and Hierarchical data into the MetLife “Gold Copy” systems. -
Project And Quality Assurance ManagerCiti Apr 1996 - Jun 2006New York, New York, UsResponsible for the delivery of the Contracting, Appointing, Licensing, and Compensation system as part of the Travelers strategic initiative to grow the sale of life business. Headed cross-functional process improvement team accountable for fulfilling the CEO’s vision of increasing testing effectiveness. Introduced test automation across the IT organization. Automated 20% of the regression test suite and provided re-usable test automation utilities. -
Project Manager, Group Life Benefit AdministrationMetropolitan Life Insurance Company Jan 1995 - Apr 1996New York, Ny, UsManaged the transition of The Travelers Group Life business to MetLife. Realized 97% business retention and 95% staff retention through 16 month transition.
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Business Systems AnalystTravelers Insurance Jun 1990 - Dec 1994New York, Ny, UsManaged the discretionary systems queues for all Group Life Business systems. Sales team business representative supporting RFP’s, client presentations, coordinating system enhancements and New Business installation/implementation support.
Carolyn Shields Skills
Carolyn Shields Education Details
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Lehigh UniversityFinance And Economics -
Wethersfield High School, Wethersfield, Ct
Frequently Asked Questions about Carolyn Shields
What company does Carolyn Shields work for?
Carolyn Shields works for Silicon Valley Bank
What is Carolyn Shields's role at the current company?
Carolyn Shields's current role is Director, Portfolio Management and Workforce Planning.
What is Carolyn Shields's email address?
Carolyn Shields's email address is cs****@****ife.com
What is Carolyn Shields's direct phone number?
Carolyn Shields's direct phone number is +161577*****
What schools did Carolyn Shields attend?
Carolyn Shields attended Lehigh University, Wethersfield High School, Wethersfield, Ct.
What are some of Carolyn Shields's interests?
Carolyn Shields has interest in Children.
What skills is Carolyn Shields known for?
Carolyn Shields has skills like Sdlc, Business Analysis, Program Management, Vendor Management, Management, Business Process Improvement, Insurance, Project Portfolio Management, Pmo, Requirements Analysis, Software Development, Quality Assurance.
Who are Carolyn Shields's colleagues?
Carolyn Shields's colleagues are Lily Lai, Pmp, Angelica Cardenales, Lavanya S, Shanmith Rai, Kim Dalpe, Beverly Stokes, Scott Mcmahon.
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