Carolyn Rice Email & Phone Number

* Lead the planning and implementation process for the company wellness team* Supervise team of wellbeing specialists * Provide educational wellness programs* Oversee onsite wellness center operations* Compile reports with metrics and feedback

* Facilitate CDC approved DPP curriculum that includes providing group and individual focused health coaching* Demonstrate motivational interviewing skills and encourage participants to behavior change through internal measures * Exhibit knowledge in nutrition, physical activity and wellness as it applies to weight loss, disease prevention and goal setting* Assist participants in developing practical skills for sustainable change by identifying potential barriers and areas of growth* Uphold a positive and motivating space for peer support in an online platform* Exercise proficient writing and communication skills

* Managed project schedules to set priorities and work in an efficient manner for the team* Collaborated and brainstormed with cross functional teams to achieve company-wide KPI's and project implementation plans* Designed documentation, learning agendas and operational tools to measure results* Mentored team members by sharing feedback, leading group meetings and providing individual and team support* Tested different methods, platforms and tools to create a centralized health coaching service* Created educational content for resources, tools, guides, manuals, lessons and blogs for clients and future coaches* Provided 1:1 health coaching and cohorts in pilot studies to promote behavior change and habit formation with 94% client satisfaction* Involved in the employee wellness committee as the mind + spirit leadcontributor

Minneapolis, Mn

* Worked closely with the company’s health and wellness team in meeting the organization’s health management goals* Identified the need for behavioral change to improve health status, reduce health risks and improve quality of life* Created quarterly reports and monthly utilization reports showing ROI and VOI, averaging 95% client satisfaction* Facilitated group based employee wellness programming: DPP, CHIP, Stress Management* Provided face to face, virtual and telephonic employee support and education with a positive and empathic approach* Partnered with employees on their individualized health journey

Fargo, Nd

* Created, oversaw and led the Medical Fitness Program* Managed 10+ trainers/interns* Trained other organizations on medical fitness programming* Established trust and rapport with each client by incorporating health coaching and goal-oriented programs to inspire clients to achieve physical and emotional wellbeing

Fargo, Nd

* Responsible for daily operations* Designed at-home wellness programs* Created a valued client experience

Fargp, Nd

* Managed a team of 25 Group Fitness Instructors* Oversaw the program schedule, payroll, and certification requirements* Administered performance evaluations, provided constructive feedback and evaluated program results to identify areas for improvement* Developed and delivered onboarding, training and education for team members* Ensured a high level of customer experience which enhanced member retention and satisfaction