Pierre Caron Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

Austin, Texas, United States

- Using strong understanding of the hosting and cloud landscape to generate revenue- Consulting with potential clients daily to express Hyve's value as a managed service provider- Helping customers augment their IT environment, keeping their costs predictable, and their apps 'always-on'

Austin, Texas, United States

- Maintained and managed a book of business with 40+ clients within Texas and nationwide- Worked daily with customers to understand their software needs and help them augment their IT infrastructure- Cataloged customer data within Dynamics (CRM) and submitted weekly Sales Reports for forecasting

Austin, Texas, United States

- Built relationships with dozens of customers and agnostically advised them on a wide variety of hardware and software for their global IT environment- Partnered with AEs, vendors, and internal engineering counterparts to drive sales and margin- Achieved 2nd place for Engineering Advisors in H2 2021 for Mid-Market and exceeded quota with attainment of 107%- Worked as a mentor for new technical advisors and lead sales trainings on networking, servers, and virtualization

Austin, Texas Area

- Enrolling, configuring, deploying, and managing Apple products for local and international clients with Jamf Pro- Delivering high quality experiences to every customer with professional troubleshooting knowledge and an ability to adapt to every need and situation.- Project: Developed a QA dashboard to track and analyze agent evaluation performances over time.

Austin, Texas

- Provide Field Sales logistical support related to consignment accounts- Execute all aspects of the direct customer sales process through order processing, scheduling, logistics and overall account management

Austin, Texas Area

- Apple Contract - Responsible for editing, cleanup, and overall accuracy of large amounts of data from various sources.- Also responsible for validating, analyzing and curating existing data.

Austin, Texas Area

- Provided high-quality French/English technical support for all IBM software and Apple hardware.- Used JAMF CasperSuite to manage over 100,000 devices used by IBM employees.- Received team's Manager Choice Award in 2015, 2016, and 2017.- Created and maintained weekly, monthly, and quarterly reports for individual/team performance metrics.- Received additional responsibilities such as 1 on 1 coaching, queue management, and outage posting.

Austin, Texas Area

- Apple Contract - Provided top tier support to French and English customers for several departments (DEPS/ADPS).- Worked on several performance-oriented Excel projects to promote team growth through metrics.- Nominated for Volt's Employee of the Quarter 2015.

Austin, Texas

- Responsible for recruiting Dell hardware repair contractors throughout the USA.- Posted jobs online, interviewed each applicant by phone, selected best candidates, and saw them through training before going out in the field.

Austin, Texas Area

- Created financial reports for commercial real estate investors and marketing plans for future partners.- Worked with financial models in Excel to determine property investment viability.

Austin, Texas Area

- Quickly excelled in sales for various departments, while keeping a large base of returning customers.

Education record

Education record

High School Diploma