Carolina P. Email & Phone Number

Waterloo, Ontario, Ca

Fort Lauderdale, Florida, Us

Helping storage managers to improve availability, increase performance, reduce costs and centralize management of storage.

Phoenix, Az, Us

• Responsible for the growth and development of new and existing accounts with prospective sales between $9M and $10M per year.• Primary point of contact with decision makers on assigned accounts (50+) to identify needs, pain and new opportunities. • Process and offer solutions to customers using judgment for specific hardware, software and services.• Process orders, quotes, returns, logistics and after-market services to assigned accounts.• Promptly and accurately responded to prospective or existing customer information requests.• Worked in a team environment, proactively coordinated sales efforts and strategies with internal resources such as product managers, materials, field sales and suppliers.• Coordinated existing customer requirements for inventories, delivery lead time and unit prices.

Morristown, New Jersey, Us

- Selling Avaya collaboration / communication solutions and service contracts. - Member of the Inside Sales team focusing on the North American region. - Calling on leads and installed base. Attending inbound calls from Marketing campaigns launched to prospect customers.- Assessed customer needs in order to propose solutions.- Worked with Authorized Avaya Business Partners to present proposals and bids. - Established and maintained an opportunity management funnel and participated in regular planning sessions focusing on revenue drivers for the company.

Houston, Tx, Us

- Created and executed strategies to increase accounts within the Caribbean territory. - Built strong relationships with customers in the Power Energy Sector. Followed up on the Field Service Plan. - Identified prospects who need maintenance, and have turnaround and shut-downs of the rotary equipment; utilizing information to sell more value and services.- Researched for alternate energy industries (Independent Private Providers, Sugar Mills and Industrial plants) to generate new sales prospects.- Provided immediate assistance to urgent requests and resolved problems with the Engineering and Service Department, which saved thousands of dollars to the Energy Sector companies.- Improved and renewed business relationships with customers.- Helped Marketing to complete the business development programs.

St. Louis, Mo, Us

Managed a Latin America Inside Sales workforce of 8 engineers based in Guadalajara-Mexico and Miami-Fl. Directed projects and bidding processes for all types of industries in Latin America. Interacted as a liaison between many departments: Inside Sales, Outside Sales, Customer Service, Engineering and Operations Management.-Improved the time response on quotes and purchase orders producing a significant increase from US$16M to US$18.9M within a year.-Identified and optimized the functions of Customer Service increasing the customer's satisfaction as indicated by their continued business.-Controlled distribution/assignment of responsibilities between Inside Sales, Representatives, Distributors, and other Tyco offices eliminating duplication of work and errors in commissions and payments, while improving communication between everyone. -Managed and reported effective methods to measure sales (quotes and purchases) implementing a quote log data sheet which kept business objectives focused and on track.

St. Louis, Mo, Us

Prepared proposals and bids for overseas customers and ensured fulfillment of technical, commercial and international trade compliance requirements in accordance with industry standards. Integrated solutions acting as a liaison between customers and the manufacturing facilities for special product applications, pricing, technical support and others.- Assisted Reps and Distributors by providing updated list pricing, delivery matrix, brochures, catalogues and the necessary information required for an effective response to the customers.- Proactively analyzed client business needs, identified value added opportunities and structured customized solutions.- Facilitated response on technical inquiries, durability and availability for product lines.- Implemented standardized Purchase Order entry used in North American offices that included quality checks through completion and delivery.- Developed business relations with key customers and keep track on sales.

Certification, Green Belt - Six Sigma

Certification, Lean Systems

Certification, Logistics, Materials, And Supply Chain Management

Washington, Usa, Marketing

Bs, Major In Industrial Engineering

Certification, Sales And Marketing Management