Carolina Ramirez Email & Phone Number

New York, New York, United States

• Identify and secure new partnerships to enhance product portfolio• Conduct confident pitch presentations to win new partnerships• Curate and negotiate extraordinary experience offers in the tristate area• Develop and cultivate strategic partnerships, elevate our brand and the category awareness across the industry while contracting ‘best in class’ experiences for our customers and gift recipients • Build a strong pipeline of new business, negotiate rates and close deals with target list of partners • Ensure that capacity planning, service expectations and booking logistical considerations are signed off with partners from the outset and considered at every stage of selection and launch• Monitor partner product performance for specified areas and identify opportunities for growth as well as underperforming areas• Use quantitative approaches & data analysis as well as prevailing trends, market activity and consumer insight to create and maintain a market leading range of experiences• Be accountable for territory allocated, with commercial ownership of deals and rates, ensure we deliver the most attractive, competitive and relevant products for our customers• Act as main point of contact for allocated partners and ensure that all queries are addressed in a timely manner• Proactively manage partner accounts to develop strong business relationships, maximize sales and optimize performance in terms of offers, cost of goods,, quality, service and innovation• Create and share annual plans for the territory • Build promotional campaigns and optimization plans with strategic accounts in your region • Research and source market leading promotional offers to satisfy margin requirements of key clients• Attend networking events and tradeshows to advance our brand and build relationships• Work closely with Partner Support to ensure they receive all details required to set up new supplier accounts, products, and promotions correctly and within agreed timelines

New York, New York, United States

• Remote full-time member support from a home office (Monday through Friday, 8 am to 5 pm EDT).• Manage member requests via calls, emails, and texts.• Conduct member onboarding; welcome email and call to ensure there is a full understanding of what the membership entails. • Serve as a connection between medical and membership teams. • Act as an advocate for members to make them feel heard. Communicate effectively and be able to understand and empathize with members.• Come up with solutions to regain member confidence.• Key player in the facilitation of membership renewals and reeducation on our services.• Offer an array of approved service recoveries when we have not met a member's expectations.• Listen to member feedback and conduct an Investigation process with the appropriate teams involved.• Escalate feedback to upper management when required in order to improve on the customer experience.• Act proactively In order to meet member needs.• Train and onboard new colleagues of the member services team. • Update the member services training manual with the most current Information.• Assist the front desk/concierge team to make appointments for members.• Submit member clinically-related Inquiries to the medical team. • Oversee member billing and accounts (i.e. sending folios, fielding disputes, billing, receipts, refund requests).• Proficiency in SalesForce, Slack, eClinicalWorks, Athena, Front, Gmail, Calendly, Excel, AirTable, and more.

New York, New York, United States

• Source inventory of ancillary products and negotiate agreements that supported business growth goals.• Build, present, and seal multi-faceted strategic deals with top partners.• Close exclusive contracts and negotiate the best possible offers for our customers.• Meet product deadlines by developing a personal roadmap to meet deliverables and overcome obstacles.• Interact with a cross-functional team of developers, analysts, marketers, designers, and sales managers in support of delivering high-revenue generating ancillary products. • Monitor consumer and client research to ensure we were solving problems and exceeding expectations.• Forge relationships with key strategic partners and continuously seek to find new partners and offers for our customers• Attend networking, social events, and trade shows to represent the company and strengthen local relationships, sometimes outside of business hours.

New York, New York, United States

Event Manager, producer, and brand representative for the following brands: Diet Coke, Evian, Nike, Sears, Q-Tips, The Rums of Puerto Rico, Chivas Regal, Target, and many many more!

New York, New York, United States

• Continue to cultivate relationships with contacts made at previous places of employment.• Assist the marketing team with building on travel and hospitality partnerships.• Prospect potential business affiliates.• Manage a portfolio of partners.• Conduct meetings with potential and current hospitality partners.• Prepare proposals for potential partners.• Generate partnership contracts.• Oversee the entire partnership onboarding process from start to finish.• Conduct follow-up calls with present and former partners.• Meet weekly partnership goals (25+ meetings a week).• Act as the liaison between the marketing team, editorial team and the management team.• Conduct weekly Partnership meetings with the marketing team to discuss progress and current and future projects.• Generate a report at the end of the business week to be shared with the marketing, editorial and management teams highlighting the weekly accomplishments. • Represent the brand at networking events and on stage as a spokesperson at conferences.• Assist with content and distribution of the Weekend Flyer newsletter for partners.• Manage a team of experience planners.• Train all new planners on WordPress.• Generate scripts for the planning team.• Follow-up with current and past clients.• Light experience in SEO.• Social media and editorial photo contributor.• Assist the editorial team by contributing to publication platform.

New York, New York, United States

• Fit model for showroom clients.• Print model for editorial and catalogue photo shoots.• New York Fashion Week runway model.• Informal presentation model at Lord & Taylor, Nordstrom, Bloomingdale's, and more!

New York, New York, United States

• Assist the Director of Group Sales with contracts and client relations.• Respond to RFP's in a timely manner.• Input room blocks and rates in Delphi.• Make sure group block information was correct in Opera.• Represent the group sales team at weekly revenue meetings. • Conduct site visits, entertain, and prospect potential and contracted clients.• Be onsite for client events (weekends included).

New York, New York, United States

• Contribute to social media outlets.• Assist the Director of Sales with contracts and client relations.• Respond to RFP's.• Represent the sales team at daily morning meetings with GM.• Conduct site visits with potential and contracted clients.• Entertain and prospect potential clients.• Be onsite for client events (weekends included).• Load rates in Sabre.• Add group blocks to Opera.

New York, New York, United States

• Manage a team of concierges.• Provide customer service to meet the needs and requests of our guests (ticket purchases, dinner reservations, tours, etc.).• Assist our corporate offices with social media content.• Jump in for the front desk and assist with check-in and check-out when understaffed.• Generate newsletters for hotel guests.• Assist in planning staff events.• Coordinate in-room amenities for VIP's and special occasions.• Social member of the NYCAHC.• Attend restaurant, theater, attraction, etc. networking events representing hotel.

New York, New York, United States

• Facilitate a seamless guest check-in and check-out.• Manage incoming phone calls to the front desk.• Assist guests with special requests.• Daily accounting duties.

New York, New York, United States

• Manage Twitter and Facebook accounts.• Post content to generate followers and audience engagement.• Take photos of the Meatpacking District and neighborhood events.• Build relationships with local businesses. • Distributed the Meatpacking District business map.

New York, New York, United States

• Facilitate a seamless guest check-in and check-out.• Manage incoming phone calls to the front desk.• Assist guests with special requests.• Daily accounting duties.• Input third party bookings in Opera.

New York, New York, United States

• Facilitating makeup applications. • Educating the client on product knowledge • Customer service.• Daily accounting and product inventory.• Coordinating theme days for the staff.• Meeting sales goals.

New York, New York, United States

• Answering all incoming phone calls to the kitchen and restaurant.• Taking all room service orders from hotel guests.• Making sure requests were met in a timely manner• Coordinating with the kitchen and room service staff.• In constant communication with the front desk in order to assure orders were delivered accordingly to the right guest.• Organizing amenities for VIP's and special occasions.

Bachelor Of Arts (B.A.), Public Relations, Advertising, And Applied Communication

Level 2 Pass With Distinction, Award In Wines