Christopher Ross Email and Phone Number
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I am a Director of Advanced Operations at Thomas Jefferson Health Systems, a leading healthcare organization with 18 hospitals and multiple satellite offices. I have over 25 years of experience in information technology, software project management, and agile environments, and I hold PMP, ITIL, and SFC certifications.In my current role, I oversee the enterprise VoIP telephony operations, digital facsimile services, and operator consoles, ensuring the quality and reliability of the communication systems across the network. I also successfully led the full life-cycle systems integration project for designing and deploying the Cisco VoIP telephony system across Jefferson's 18-hospital footprint, working with multiple cross-functional and remote teams, managing vendors, and communicating with executives.In addition, I co-founded and led a nonprofit organization that produced and delivered essential personal protective equipment to frontline healthcare workers during the 2020 pandemic, receiving formal recognition from the Pennsylvania House of Representatives. I am passionate about applying my technical skills, leadership abilities, and domain expertise to deliver innovative and impactful solutions that improve the lives of patients and healthcare professionals.My ever-present drive for continual learning and improvement has permitted me to gain academic experience in generative AI, machine learning, and neural networks - including, but not limited to ChatGPT, StableDifusion, Bard, and MidJourney. I have extensive background with fused material and additive manufacturing, 3D printing and parametric modeling tools such as Fusion360.Never stop learning, never stop striving to make yourself better.
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Advanced Operations, Is And TThomas Jefferson University HospitalsBryn Mawr, Pa, Us -
Director, Advanced Operations, Is&TThomas Jefferson University Hospitals Jun 2021 - PresentPhiladelphia, Pa, UsOwnership of the Advanced Operations Group at Thomas Jefferson Health Systems spanning 18 Hospitals, Emergency Care, and Satellite offices. Member of the Jefferson AI Center of Excellence governance group. Operational responsibility for o Enterprise VoIP Telephony Operations & Hospital Operator Services o Right Fax digital facsimile services, o Zoom/AV Team -
Co-Founder & LeadPerednik Foundation (Ppeforpa.Com) Oct 2019 - Jun 2021- Supported frontline healthcare workers during the 2020 Pandemic, co- founded and successfully led a 501(c)(3) nonprofit dedicated to the rapid design, production, logistics and distribution of primary protective equipment (PPE)- Received formal recognition for the effort from State Representative Melissa Shusterman in the Pennsylvania House of Representatives on February 22, 2021.
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Sr. Director Advanced Voice And Unified Communucations - Business Voice EdgeComcast Business May 2017 - Aug 2019Philadelphia, Pa, Us- Responsible for customer-driven design and rollout of new Unified Communications products across Comcast Business Services footprint- Identified, evaluated, and purchased innovative and cost-effective technological equipment and software to support project goals- Design, and limited-use deployment of text-based support module leveraging generative AI and Expert System for quick start support applications.- Heavy focus on NPS-based customer feedback to reward successful outcome over output -
Sr. Director Of Telcom : Unified CommunicationsComcast Aug 2014 - May 2017Philadelphia, Pa, Us- Developed, implemented and evaluated IT projects in line with organizational objectives, including multiple business social products like Slack, Discord, Cisco Jabber, and Microsoft Teams- Proactively engaged with other departments to identify their IT needs to provide appropriate services - Project Owner for the division-wide deployment of Cisco Unified Communications Manager (CUCM) IP Telephony and Voicemail, Video Telepresence, Social Collaboration, Audio & Video Conferencing.- Deployment of AI Support/Chat interface backed by Expert System and prompt-drive interractions.- Project Manager for ongoing Comcast Digital Voice Infrastructure and Comcast Toll-Free services portfolios. -
Service Strategy & Planning : Roadmap Manager : UcvCisco Systems Oct 2004 - Jul 2014San Jose, Ca, Us- Responsible for the Service Strategy and Planning for multiple cross-functional product solution teams within Cisco’s Unified Communications Video Platforms- Handled complete strategic planning, budget, and priority/program management for the UCVP and Contact Center Teams- Identified vulnerabilities, the need for upgrades, and opportunities for improvement- Proposed strategic solutions and recommending new systems and software- Prepared financial budgets and performance reports- Built and maintained relationships with internal/external advisors and vendors -
President, OwnerIn Ground Effect, Llc Oct 2007 - Dec 2010In Ground Effect, LLC, the parent company for the WhirliGear product brand, specializing in products targeting the helicopter/aviation industry - "for helicopter pilots, by a helicopter product ."WhirliGear provides pilots with two specially designed "Kneeboard Timer Mounts," the TiMount and TiMount XT.
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Co Founder And Director Of Development ManagementDynamicsoft, Inc May 1999 - Oct 2004San Jose, Ca, Us- Acquired by Cisco Systems in October 2004.- Grew Internet startup into self-sustaining wireless solutions provider, with key role in defining and prototyping, expanded company to 250 employees, leading to acquisition by Cisco Systems -
Senior Engineer, Project LeadSystems / Link Corporation Aug 1996 - May 1999- Senior developer with cellular fraud detection company specializing in real-time data collection,processing, and analysis of consumer cellular call detail records (CDR)
Christopher Ross Skills
Christopher Ross Education Details
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Rochester Institute Of TechnologyComputer Science -
Gettysburg CollegeMathematics -
Jerry Trimble HelicoptersRotorcraft : Helicopters -
Hillsboro Aviation, IncRotorcraft : Helicopters -
Gettysburg CollegeComputer Science -
Gettysburg CollegeComputer Science
Frequently Asked Questions about Christopher Ross
What company does Christopher Ross work for?
Christopher Ross works for Thomas Jefferson University Hospitals
What is Christopher Ross's role at the current company?
Christopher Ross's current role is Advanced Operations, IS and T.
What is Christopher Ross's email address?
Christopher Ross's email address is ch****@****aol.com
What is Christopher Ross's direct phone number?
Christopher Ross's direct phone number is +141024*****
What schools did Christopher Ross attend?
Christopher Ross attended Rochester Institute Of Technology, Gettysburg College, Jerry Trimble Helicopters, Hillsboro Aviation, Inc, Gettysburg College, Gettysburg College.
What are some of Christopher Ross's interests?
Christopher Ross has interest in Electronics, Scuba, Certified Flight Instructor, Helicopter Pilot, Helicopter.
What skills is Christopher Ross known for?
Christopher Ross has skills like Program Management, Voip, Unified Communications, Strategy, Cisco Technologies, Sip, Telecommunications, Cross Functional Team Leadership, Enterprise Software, Saas, Cloud Computing, Software Development.
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