Joslyn Jones Email & Phone Number

with questions and concerns pertaining to bills, plans and services• Activating and Porting phone services• Handling cash and making deposits• Maintain stores upkeep and stock to assure customers receive the best service possible

Servicing customers in friendly and efficient manner• Cashiering, handling deliveries, taking and preparing orders, organizing stock and maintaining upkeep ofthe store• Preparing all meals by health code and restaurant guidelines, constant cleaning to ensure a safe environment

Provide insurance plan information to beneficiaries, providers and insurance consultants. Assisted clientswith coverage, PCP and prescription issues• Provide administrative support to outside sales representatives, front-desk office assistant andcommunications outside our division• Organized food drives and charity events for seniors and other low income venues to facilitate salesenrollments for agents• Created mailers and advertisements, input leads and all data received into CRM Saleforce database orcreating my own display with Microsoft office suites• Assisted providers within DMC and VA hospital with composing documentation to display data forbeneficiaries• Strategized ways to mend the communication gap between members of our plan, providers for the companyand office staff. Assisted in cross training of new employees in our call center as well.

Lead cash handler, provide a high degree of customer service to patrons• Managed and balanced the registers also deposited large sums of cash• Maintained the upkeep of store and stock• Prepared food and dispersed on expo to assure customer received orders in a timely fashion• Greet and seat patrons, as the face of the establishment I made sure all customers enjoyed their experiencewhile in our presence.