Matthew Carpenter

Matthew Carpenter Email and Phone Number

Customer Success Manager @ SmithRx
Matthew Carpenter's Location
Pleasant Grove, Utah, United States, United States
Matthew Carpenter's Contact Details
About Matthew Carpenter

Account Management / Healthcare

Matthew Carpenter's Current Company Details
SmithRx

Smithrx

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Customer Success Manager
Matthew Carpenter Work Experience Details
  • Smithrx
    Customer Success Lead
    Smithrx Jul 2023 - Present
    San Francisco, Ca, Us
    Work with an amazing 10-person Account Management team to ensure client satisfaction
  • Smithrx
    Account Manager/Senior Account Manager
    Smithrx Jul 2021 - Jul 2023
    San Francisco, Ca, Us
    Responsible for the day-to-day success of Smith's largest clients
  • Magellan Health
    Account Manager
    Magellan Health Aug 2017 - Jul 2021
    Frisco, Texas, Us
  • Big Sky Chimney
    Junior Partner
    Big Sky Chimney Aug 2016 - Aug 2017
  • Above And Beyond Property Management
    Manager
    Above And Beyond Property Management Dec 2015 - Aug 2016
    Manage the day to day operations of a growing property management company in the Bozeman/Belgrade area.
  • Astellas Pharma
    Senior Professional Sales Representative
    Astellas Pharma Feb 2013 - Mar 2015
    Urology, OBGYN, and Primary CareTop of the area in volume growth 3 months in the fieldTop in my region for PCP growth
  • Takeda Pharmaceuticals
    Professional Sales Representative
    Takeda Pharmaceuticals Jan 2009 - Feb 2013
    Tokyo, Jp
    Rheumatology, GI, ENT, Psychiatry, and Primary CareConsistent Record of substantial territory improvement. Ranked in top 10 in my region.Only member of training class to score 100% on both job-qualifying product testsDeveloped training presentations used by specialty sales representatives1 of 2 people in region nominated for TIDE (management development) program
  • Children’S Development Center
    Assistant Director
    Children’S Development Center Jan 2007 - Jan 2009
    Oversaw teaching operations/training for a private school, focusing on state compliance laws, business financials, parent relationships, and preparing students for schoolManaged operations for a private school of 80+ students which produced over 400K in annual revenueRetained student enrollment by successfully building strong relationships with both parents and students, monitoring and measuring student progress, and relaying student goals/concerns to parents in a cooperative manner.
  • Zions Bancorporation
    Manager/Supervisor/Business Analyst
    Zions Bancorporation Jan 2006 - Jan 2007
    Salt Lake City, Utah, Us
    Responsible for daily department operations, including sales and service of machines to affiliate banks. Maintained department budget/financials. Sold over 50 new ATMs to affiliate banks, and managed installation of each machine to ensure customer satisfactionConvinced management to approve development of a 300K project to improve service for an affiliate bank and worked closely with sales team from partner company to achieve optimum effectivenessMarch 2006 – Team of the Month AwardSeptember 2006 - Improved department efficiency and productivity while saving the company over $60K a yearFebruary 2007 – Earned 120% performance bonus and received coworker nominated award for excellence given to one employee out of thousands
  • Utah Community Credit Union
    Senior Trainer/Loan Officer/Member Services Specialist
    Utah Community Credit Union Jan 2004 - Jan 2006
    Provo, Utah, Us
    Handled a wide variety of responsibilities at the credit union, from managing front-line member relationships and transactions, to fulfilling the loan process on a variety of consumer loans, and then training other employees on their responsibilities. Promoted after 1 year to work in the training department due to speed of acquiring information and ability to effectively train other employeesPromoted after 1 year in the Training Department to Senior Trainer demonstrating ability to train other trainers and maintain positive relationships with employees at 12 branches.Responsible for the training of over 200 new tellers, member service reps, and loan officersSeptember 2005 - Sold the conversion of department testing to “real life” modules from single paper test.January through May 2004 - Built loan portfolio by closing on over 200K in loans from January through MaySold additional credit union products based on applicant needs and credit reports
  • Byu-Idaho, Timpview Hs, Club	Volleyball Coach
    Coach
    Byu-Idaho, Timpview Hs, Club Volleyball Coach Jan 1997 - Jan 2004
    College: Only Student Assistant at Ricks College which produced All-American athletesClub: Teams qualified for year-end national tournament 2 out of 3 years.High School: Responsible for freshman through Varsity programs (40 students), at least 80% wins each year, 3rd place finish at State (2003).
  • Timpview High School
    English Teacher
    Timpview High School Jan 2001 - Jan 2002
    Developed curriculum and taught over 180 10th grade studentsDeveloped instructional strategies for challenged readersHighest midterm retention rate for 10th grade teachersApril 2002 – Offered only teaching position available in the English Department for the following year due to ability to relate to students

Matthew Carpenter Skills

Sales Training Management Sales Operations Leadership Customer Service Strategy Account Management Operations Management Strategic Planning Customer Satisfaction New Business Development Team Building

Matthew Carpenter Education Details

  • Brigham Young University
    Brigham Young University
    English/Language Arts Teacher Education
  • Teaching			       Brigham Young University
    Teaching Brigham Young University
    English

Frequently Asked Questions about Matthew Carpenter

What company does Matthew Carpenter work for?

Matthew Carpenter works for Smithrx

What is Matthew Carpenter's role at the current company?

Matthew Carpenter's current role is Customer Success Manager.

What is Matthew Carpenter's email address?

Matthew Carpenter's email address is mc****@****lth.com

What is Matthew Carpenter's direct phone number?

Matthew Carpenter's direct phone number is +140657*****

What schools did Matthew Carpenter attend?

Matthew Carpenter attended Brigham Young University, Teaching Brigham Young University.

What skills is Matthew Carpenter known for?

Matthew Carpenter has skills like Sales, Training, Management, Sales Operations, Leadership, Customer Service, Strategy, Account Management, Operations Management, Strategic Planning, Customer Satisfaction, New Business Development.

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