Paul Carpentier Email & Phone Number

Grapevine, Texas, United States

Support import operations for Expeditor's internal operations in North America, as well as some parts of Mexico and South America, with technology solutions related to operational daily activities and automation, and business decision reporting to management and operations.

Grapevine, Texas, United States

Supporting the South Central Region of the U.S. with data analysis, reporting, and development needs.

Grapevine, Texas

As part of the South Central Regional Solutions team, we receive requests for assistance through Azure DevOps Boards to technically vet and plan sprints for our 6 person development team. Often many requests for assistance involved data mining historical data as we were responsible for cleaning and normalizing the results to limit the possibility of flawed analysis utilizing t-SQL & DB2 SQL languages and then building delivery tools to render the data in the most meaningful ways for the… Show more As part of the South Central Regional Solutions team, we receive requests for assistance through Azure DevOps Boards to technically vet and plan sprints for our 6 person development team. Often many requests for assistance involved data mining historical data as we were responsible for cleaning and normalizing the results to limit the possibility of flawed analysis utilizing t-SQL & DB2 SQL languages and then building delivery tools to render the data in the most meaningful ways for the stakeholders. This typically is accomplished using Power BI, Excel Power Query workbooks, Inetsoft web-based dashboards, ASP.NET Core web pages and recently have began to expand into Angular based web applications. Other responsibilities include automation of tasks for the operations and involve technologies such as Python, VBA in creating macros, Pascal, Powershell Show less

Grapevine, Tx

Continual improvement is my main driving force. Through analysis of current processes to limit inefficiencies, drive productivity and performance improvements at the district level. Often I am a liaison between the district office and headquarters initiatives. I often meet with product teams to document processes, gather feedback, data mine historic data looking for areas that can be identified for improvement utilizing t-SQL & DB2 SQL language skills, develop processes and tools using… Show more Continual improvement is my main driving force. Through analysis of current processes to limit inefficiencies, drive productivity and performance improvements at the district level. Often I am a liaison between the district office and headquarters initiatives. I often meet with product teams to document processes, gather feedback, data mine historic data looking for areas that can be identified for improvement utilizing t-SQL & DB2 SQL language skills, develop processes and tools using JavaScript, PASCAL, VBA, VB.net and ASP that can aid in the waste elimination or automation of processes, work with management and the rest of the network in sharing and finding the solutions in order to allow for all to benefit from the fruits of labors as a team. Compile and present data to management using Power BI, Inetsoft or Excel. Show less

Grapevine, Texas (Dfw)

Lead a customs brokerage team specializing in aviation, as well as other industries to include: Defense, retail, chemicals, electronics, engines, batteries, clothing, and other accessories, dangerous goods and FTZ submissions and withdrawals. Often these opportunities allow and require our team to prepare documentation and other interactions with participating government agencies to include: Department of State, Defense Contract Management Agency, Food and Drug Administration, Fish and… Show more Lead a customs brokerage team specializing in aviation, as well as other industries to include: Defense, retail, chemicals, electronics, engines, batteries, clothing, and other accessories, dangerous goods and FTZ submissions and withdrawals. Often these opportunities allow and require our team to prepare documentation and other interactions with participating government agencies to include: Department of State, Defense Contract Management Agency, Food and Drug Administration, Fish and Wildlife, Federal Communications Commission. While many of my activities still include filing and preparing entries, my additional opportunities now include: Managing team P&L, team reviews, counseling and coaching, escalation point for challenging situations for customers and government agencies, process improvement and implementation of management directives. Show less

Grapevine Texas (Dfw)

Prepare documents, duty, tax and fee payments, as well as electronic data for goods which are being imported into the US. Work with our customers and Customs authorities to make certain that shipments are released and that all necessary activities are conducted in compliance with Customs regulations. Arrange for delivery of goods to the customer locations throughout the US.

Grapevine Texas (Dfw)

Research business processes in order to identify challenges in impeding optimum efficiencies in order to maximize departmental resources. Utilize SQL, Java script, inetsoft, Visio, and various Microsoft products in order to analyze and present data in a manner that to provide management and agent the necessary tools to analyze and execute tasks and responsibilities. Create / maintain work flows in order to allow agents and management the ability to identify and execute required tasks for… Show more Research business processes in order to identify challenges in impeding optimum efficiencies in order to maximize departmental resources. Utilize SQL, Java script, inetsoft, Visio, and various Microsoft products in order to analyze and present data in a manner that to provide management and agent the necessary tools to analyze and execute tasks and responsibilities. Create / maintain work flows in order to allow agents and management the ability to identify and execute required tasks for current shipments. Show less

Phoenix, Arizona

Responsible for the client deliverable's ensuring the request meets or exceeds the actual client requirements and specifications. Manage client requests through its various stages of processing independent of any departments. Work order ownership to manage projects across all internal business units. Design operations workflow from client requirements, document workflow with Visio for team reference and understanding, test and verify continually to improve current bottlenecks and avoid single… Show more Responsible for the client deliverable's ensuring the request meets or exceeds the actual client requirements and specifications. Manage client requests through its various stages of processing independent of any departments. Work order ownership to manage projects across all internal business units. Design operations workflow from client requirements, document workflow with Visio for team reference and understanding, test and verify continually to improve current bottlenecks and avoid single points of failure. Conduct quality control on work order requests. Respond to operations based questions on work order requests. Respond to external client driven communication during “off-hours”. Provide status reports to clients as scheduled or requested. Answer project related questions using information derived from internal workflow system. Initiate requests for new users for web based applications. Show less

Phoenix, Arizona Area

Encore was acquired by Epiq systems above in my previous. Roles and responsibilities were identical to that of my responsibilities listed above.

Mesa, Arizona

Coordinated customer IT site evaluations, installation of software, hardware and product support. Draft and negotiate contract terms and conditions between company and clients. Market and develop new customers for the IT division.

Supervised day-to-day operations to include: scheduling, payroll, accounting, maintenance of vehicles, purchasing and human resources.

Interacted with private home owners, under-writers, realtors and loan officers in order to compile detailed reports of properties worth up to several million dollars. Reviewed appraisals for banks to ensure compliance to Fannie-Mae and HUD requirements. Wrote detailed Appraisal reports for various properties with value in excess of multi-millions of dollars.

Completed appraisal board hour requirement in and passed licensed appraiser exam. Once licensed, completed appraisal assignments up to $1,000,000 in value.

I provided phone, email, video teleconference, and network monitoring support for over 200 high-priority clients in a network operations role, assisting with troubleshooting and restoring data network connectivity. As the facility shift supervisor, I was entrusted with mission-critical and national security interests. I analyzed and maintained voice, video, and data networks for clients such as the CIA, NSA, Pentagon, and White House.

Bachelors Science, Sociology

Activities and Societies: Baseball Student - Athlete ------------------------- Baseball - MIAA League Champions 2003 (Pitcher) 2003 - 2004.

Mba, Business Administration

Relevant Coursework: --------------------------------------------------------------- Managerial Communication and Ethics Human Relations &.

Course Work In, Information Technology

Major emphasis on Cisco Network Academy with courses specializing in network operations & administration, as well as network security.