Albert Carrera Masferrer Email and Phone Number
Albert Carrera Masferrer personal email
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Working as a LATAM & IBERIA Area Sales Manager and expanding Vallfirest technology into new territories is very rewarding because you share time with cross-cultural teams, which allows you to continuously learn new ways of solving problems.Professional with over 8 years of national and international experience in customer service, sales and marketing.Used to dynamic and challenging environments in a diverse range of sectors, always promoting sales growth and development, carrying out commercial actions through multiple channels such as B2B, OEM, distribution and aftersales.• Sales development, both as customer service as well as area sales manager, driving growth through customer loyalty, and new customer prospecting.• Support the Management Team, defining, developing and monitoring the strategic sales plan.• Collaborate in the design and implementation of the marketing and communication plans.• Analyze and interpret data, managing and controlling KPI’s, setting goals and objectives, forecasts and reports.• Manage business intelligence tools such as CRM’s, ERP’s.Results-oriented with a great analytical capacity, without losing sight of the importance and value of building trust-based relationships with collaborators and customers, placing the focus on people and companies’ motivations and working for their development.Considered a proactive, empathetic, determined, collaborative and a hardworking professional, with demonstrated multi-tasking ability in complex business and organization environments.
Vallfirest - The Wildfire Company
View- Website:
- vallfirest.com
- Employees:
- 54
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Southern Europe Area Sales ManagerVallfirest - The Wildfire CompanyBarcelona, Ct, Es -
Latam And Iberia Area Sales ManagerVallfirest Jan 2021 - PresentSanta Maria De Palautordera, Catalonia, SpainAs Sales Area Manger for LATAM and Iberia territory, some of the main tasks are: - Develop an overall business plan, including sales strategies and profit goals. This includes performing territory and sales analyses, assessing the results and adjusting sales strategies accordingly.- Visit potential and current distributors and customers in order to provide product information, answer client questions and concerns and build brand awareness. - Maintain key relationships with… Show more As Sales Area Manger for LATAM and Iberia territory, some of the main tasks are: - Develop an overall business plan, including sales strategies and profit goals. This includes performing territory and sales analyses, assessing the results and adjusting sales strategies accordingly.- Visit potential and current distributors and customers in order to provide product information, answer client questions and concerns and build brand awareness. - Maintain key relationships with potential and current clients. - Managing, training, and providing overall guidance to the distributors sales team.- Setting reasonable sales targets to be achieved by the distributors.- Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.- Collecting customer feedback and providing updates to general management.- Traveling to potential and existing distributors to present company offerings and build brand awareness.- Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.- Developing and sustaining long-term relationships with customers. Show less -
Customer Service And Marketing DepartmentVallfirest Forestry Technologies Sep 2018 - Jan 2021Santa Maria De Palautordera, SpainAs a Customer Service Representative, I attract potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.Directly supporting LATAM, US, Asia and Spain sales area managers: - Open and maintain customer accounts by recording account information.- Resolve product or service problems by clarifying the customer's… Show more As a Customer Service Representative, I attract potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.Directly supporting LATAM, US, Asia and Spain sales area managers: - Open and maintain customer accounts by recording account information.- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.- Maintain financial accounts by processing customer adjustments.- Maintaining a positive, empathetic and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Knowing our products inside and out so that you can answer questions.- Processing orders, forms, applications, and requests.- Keeping records of customer interactions, transactions, comments and complaints.- Communicating and coordinating with colleagues as necessary.- Providing feedback on the efficiency of the customer service process.- Ensure customer satisfaction and provide professional customer support.Responsible for managing the Social media department. Some of my tasks include but is not limited to: - Media content creation.- Maintaining social media presence across all digital channels.- Brainstorm new and creative growth strategies.- Collaborate with design and writing teams to produce high quality content.- Share content through various channels, ensuring strong web presence.- Manage end-to-end digital projects.- Plan, execute, and measure experiments and conversion tests.- Measure and report performance of all digital marketing campaigns, andassess against goals (ROI and KPIs) Show less -
Social Media Director - Artist Manager - Director AssistantLaw Holding Sl Feb 2016 - Sep 2018Responsible for managing the Social media department, including media content creation and planning initiatives. multi-faceted role operating to help a business achieve its highest-level goals. Some of my tasks include but is not limited to:- Deliberate planning and goal setting- Development of brand awareness and online reputation- Content management- SEO SEM Social Paid campaign. Generation of inbound traffic- Cultivation of leads and salesAs artist director… Show more Responsible for managing the Social media department, including media content creation and planning initiatives. multi-faceted role operating to help a business achieve its highest-level goals. Some of my tasks include but is not limited to:- Deliberate planning and goal setting- Development of brand awareness and online reputation- Content management- SEO SEM Social Paid campaign. Generation of inbound traffic- Cultivation of leads and salesAs artist director responsible of artist booking for club Tropics. Taking care of the artist from the moment that they are in our town until they leave. Working side by side with the company CEO. Some of the names that we work with: Paris Hilton, Martin Solveig, Steve Aoki, Sigma, French Montana etc... Show less -
Co-Chief Executive OfficerPush Rec Button Jan 2014 - Sep 2017From Barcelona, Push Rec Button is as an audiovisual Production company with the aim of offering global communication and marketing solutions. At Push Rec Button we develop any audiovisual or graphic project. We believe in innovation. -
Technical Support Representative - GeniusApple Sep 2010 - Jan 2016Barcelona Y Alrededores, EspañaApple Certified Macintosh Technician (ACMT).As a Genius provide insightful advice and friendly, hands-on technical support to Apple customers in need. Quickly diagnose product issues on the spot, explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, offer solutions to quickly get users up and running again.- Troubleshoot and repair Apple hardware and software products.- Provide technical support for Apple… Show more Apple Certified Macintosh Technician (ACMT).As a Genius provide insightful advice and friendly, hands-on technical support to Apple customers in need. Quickly diagnose product issues on the spot, explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, offer solutions to quickly get users up and running again.- Troubleshoot and repair Apple hardware and software products.- Provide technical support for Apple costumers. Reaching customer satisfaction.- Strong people skills and a knack for problem solving.- Ability to maintain composure and customer focus while troubleshooting and solving technicalissues.- Ability to adhere to a schedule of customer appointments.- Work as a team, maintaining work flow and organized and efficient work place.- Excellent prioritization skills and an ability to make decisions quickly.- Provide technical support for Apple costumers. Reaching customer satisfaction.- Work as a team, maintaining work flow and organized and efficient work place. Show less -
Family Room SpecialistApple Retail Sep 2011 - Mar 2012Barcelona Y Alrededores, EspañaiOs and iPod, IPhone Qualified.Troubleshoot and repair mobile Apple hardware and software products.Provide technical support for Apple costumers. Reaching customer satisfaction. -
Ayudante De ProducciónTelevisó De Catalunya Tv3 Apr 2009 - Sep 2009Barcelona Y Alrededores, EspañaProduction Assistant on "Els Matins de TV3" directed and presented by Josep Cuni.Live connections, time management, resource management.
Albert Carrera Masferrer Skills
Albert Carrera Masferrer Education Details
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Community Manager -
Bachelor Degree Creative Lense Media -
Audiovisual Communications Technologies/Technicians
Frequently Asked Questions about Albert Carrera Masferrer
What company does Albert Carrera Masferrer work for?
Albert Carrera Masferrer works for Vallfirest - The Wildfire Company
What is Albert Carrera Masferrer's role at the current company?
Albert Carrera Masferrer's current role is Southern Europe Area Sales Manager.
What is Albert Carrera Masferrer's email address?
Albert Carrera Masferrer's email address is ca****@****ail.com
What schools did Albert Carrera Masferrer attend?
Albert Carrera Masferrer attended Universitat Oberta De Catalunya, Glyndŵr University, Universitat Politècnica De Catalunya.
What skills is Albert Carrera Masferrer known for?
Albert Carrera Masferrer has skills like Apple, Sports, Sound, Final Cut Pro, Photoshop, Iwork, Works Well In A Team, Result Oriented, Css, Microsoft Windows, Ios, Macintosh.
Who are Albert Carrera Masferrer's colleagues?
Albert Carrera Masferrer's colleagues are David Andreo, Augusto Mantegari, Erik Reyes Gómez, Dídac Llopart I Cervelló, Angel Martinez Sanchez, Jessica Russi Caceres, Sergio R..
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