Carrie Dumstorff Email and Phone Number

• Manage Customer Service team, escalate issues to leadership team• Ensure effective communication of corporate policies and practices • Manage new hire paperwork; I-9 documentation, background checks • Maintain accurate staff personnel files on all employees• Lead Safety Committee meetings – track Critical Behavior Observations • Schedule service calls with vendors- fire/security system, surveillance, door access system, vending, plumbing, cleaning service and… Show more • Manage Customer Service team, escalate issues to leadership team• Ensure effective communication of corporate policies and practices • Manage new hire paperwork; I-9 documentation, background checks • Maintain accurate staff personnel files on all employees• Lead Safety Committee meetings – track Critical Behavior Observations • Schedule service calls with vendors- fire/security system, surveillance, door access system, vending, plumbing, cleaning service and Cintas• Order office and warehouse supplies, uniforms, access badges• Manage and report on security badge activation and deactivation• Liaison between employees and the payroll department• Submit weekly payroll transmittal to the corporate office • Coordinate recruiting and selection process for the Distribution Center • Work with an unemployment vendor and verify claimant information • Track personnel forklift certifications – OSHA standards• Prepare LOA (Leave of Absence) request documentation for employees• Manage and track performance review process for all employees • Report workers compensation claims Show less

* Effectively and efficiently plan, schedule, and manage travel logistics for International and Sales teams* Proactively understand organizational priorities and daily business engagements* Organized logistics for remote staff to attend all hands meetings in Chico office* Manage expense reports for staff throughout the organization

* Effectively and efficiently planned, scheduled, and managed calendars, meetings and travel logistics for two Vice Presidents and multiple Directors* Proactively understood organizational priorities and daily business engagements* Organized and facilitated IT departmental meetings and special events* Captured action items and managed task lists from global team meetings* Promptly prepared expense reports while ensuring compliance for two Vice Presidents and multiple Directors… Show more * Effectively and efficiently planned, scheduled, and managed calendars, meetings and travel logistics for two Vice Presidents and multiple Directors* Proactively understood organizational priorities and daily business engagements* Organized and facilitated IT departmental meetings and special events* Captured action items and managed task lists from global team meetings* Promptly prepared expense reports while ensuring compliance for two Vice Presidents and multiple Directors * Coordinated office space moves in conjunction with facilities and security* Proactively ensured IT resources had the tools required to perform their roles* Prepared and processed Statement of Works and Purchase Orders* Managed SharePoint access to ensure the confidentiality of sensitive information* Created SharePoint workspaces to provide information distribution and workflow improvement Show less

* Coordinated and managed marketing activities post sale * Worked intimately with President and National Accounts Manager* Supported sales team by preparing contract details and generating invoices* Prepared promotional activities and packets to support sales initiatives* Managed customer relations and communication throughout project lifecycle* Managed third party and vendor relations throughout project lifecycle

* Planned and coordinated all incoming design requests entering design center* Managed communication involving work requests between design center, customers, and factories* Tracked and monitored progress of designs from work request through customer approval* Prioritized design center work requests and capture commit dates* Managed WIP report to ensure accuracy of dates captured within system* Generated various reports related to quality and/or cycle time metrics for… Show more * Planned and coordinated all incoming design requests entering design center* Managed communication involving work requests between design center, customers, and factories* Tracked and monitored progress of designs from work request through customer approval* Prioritized design center work requests and capture commit dates* Managed WIP report to ensure accuracy of dates captured within system* Generated various reports related to quality and/or cycle time metrics for various levels of management* Reviewed specifications; ensure status and date information was properly updated* Provided training/overviews of design center tracking software Show less

* Managed student enrollment of 250 children.* Hired, trained, and evaluated in excess of 45 teaching staff.* Maintained quality of teaching staff; provided oversight, feedback and continuous support.* Coordinated continuing education events for teaching staff and families.* Ensured teaching staff had adequate resources.* Involvement with the preparation of the annual budget.* Managed public relations.* Served as mediator involving conflict resolution.* Handled… Show more * Managed student enrollment of 250 children.* Hired, trained, and evaluated in excess of 45 teaching staff.* Maintained quality of teaching staff; provided oversight, feedback and continuous support.* Coordinated continuing education events for teaching staff and families.* Ensured teaching staff had adequate resources.* Involvement with the preparation of the annual budget.* Managed public relations.* Served as mediator involving conflict resolution.* Handled day-to-day operations. Show less

* Marketed the surrounding area for new corporate accounts.* Handled the telephone and inquires on pricing and procedures.* Settled customer complaints and disputes.