Carrie Fleischmann Email & Phone Number

Folcroft, Pennsylvania

•Coordinate & support the export process for International ocean shipments•Provide rates for both inland & ocean transportation•Schedule shipment pick up & deliveries with truck brokers & shipping lines for both LCL & FCL cargo•Prepare all documentation, including but not limited to, master & house bills of ladings, certificate of origin, letter of credit , legalization & invoicing•Adhere to all government guidelines & incoterms to ensure proper export processes are followed•Currently crosstraining in foreign to foreign shipments, as well as traffic & import coordinating•Hazmat certified

Aston Pa

• Primary account representative for a large scale pharmaceutical customer •Monitor and maintain customer accounts and delivery service for two customer distribution centers •Operations support across nine satellite offices- focusing on multiple aspects of customer service, including - scheduling, tracking of cargo, creation of daily ticket bookings, customer inquiries/resolution, and account maintenance•Process invoicing and daily performance reporting such as route status, OS&D and OTP updates •Revised and updated a centralized electronic filing system to track all account and service ticket maintenance•Create and monitor daily scheduled routes as well as on demand specials•Cross trained in dispatch, customer service, operations support and administration

Aston, Pa

• Created and maintained staff schedules, trained and supervised all staff, as well as filled in any position when necessary • Booked and organized all entertainment and events• Worked with vendors, suppliers, and local musicians to promote and provide products to meet the customers expectations• Processed daily cash drops• Supervised and assisted in all parties/ catered events to ensure the clients satisfaction•Pushed product sales and promotions to build customer relationships •Also catered & managed the counter for Sciarrino's/La Dolce Vita catering from 2012 through 2014

• Received three promotions in one year• Dispatched courier schedules while monitoring jobs to guarantee a timely service• Effectively maintained multiple courier manifests as well as daily customer reports• Assisted in tracking products (OS&D reports)and scheduling deliveries throughout seven regional offices• Created and maintained new and current customer accounts, as well as assisting in the implementation of a daily tracking/recording database for all system changes• Assisted customer service, accounting, and dispatch• Trained new employees to access and maintain the database • Extensive experience with Microsoft Outlook, Excel, and Windows

• Provided members with assistance in all aspects of their financial needs• Performed account verifications and reconciliations• Handled all ATM/Debit card transactions/problems• Processed mail payments and teller duties as well as ACH transactions• Performed efficiently with sensitive materials in a timely manner• Assisted with daily and monthly reporting• Experience with Windows, Microsoft Outlook & Excel

Media, Pa

• Utilized strong customer service skills in a busy, fun, friendly atmosphere • Trained new employees and supervised dining room staff • Organized and ran all banquet and catered events in an efficient manner to ensure all customer expectations were met and satisfied • Assisted with daily office transactions